Drain Rescue Plumbers

Drain Services
Toronto ON M9C
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Drain Rescue Plumbers
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85%

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Reviews by rating (past 12 months)

Reviews for Drain Rescue Plumbers

Average customer rating:
8.9 10 (766 reviews)

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Peter on Bathurst
Peter on Bathurst
1 review North York, ON
10/10

Toilet Overflowed

My toilet overflowed when I was having a party and I called Drain Rescue and they sent a technician and he resolved the problem. They kept my house clean, and arrived on time. Just thought I'd drop send this note to show my appreciation.

Approximate cost of services:
$350.00
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Company Response

Glad we could be of service! Call us any time, day or night, 24/7 and we'll solve all of your plumbing and drain needs. You were wonderful to work with Peter.

M Longrow in Trouble
M Longrow in Trouble
1 review Barrie, ON
10/10

Plumbing Problem at my House

To the Manager of Drain Rescue,

Concerning: Cec Mernard

I had the occasion to have Cec handle a plumbing situation at my home on December 2nd, 2008. She was efficient, caring, responsible, helpful and pleasant.

I will use your company from now on and Cec as well.

M. Longrow

Approximate cost of services:
$400.00
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Company Response

Always Happy to Help. We pride ourselves on our dedication to customer satisfaction.

Mecurio in Hamilton
Mecurio in Hamilton
1 review Hamilton, ON
10/10

Ruptured Underground Pipe

Just a few words to thank Drain Rescue for the excellent service we received for repairing our sewer system after a rupture of the underground pipe.

Shane and his helper did an excellent job in a short time and they provided great service.

Some of the stuff that really stood out was:
1) Their cleanliness and respect for my property
2) Their willingness to clean the area after installing the new sewer system

I was also VERY impressed by the fact that Drain Rescue sponsors 15 children each month through World Vision. Shane informed me of this while we were talking. He showed me a picture of his sponsor child, Peter, and said that a percentage of all service calls benefit the "Children of Drain Rescue". In this day and age, that is something to be commended.

The only thing that will outlast Drain Rescue's good plumbing and drainage work is the positive impact they have on the lives' of the world's children.

Thank you,
Mecurio

Approximate cost of services:
$3,000.00
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Company Response

Thank you, it was a pleasure doing business with you.

Joe in York
Joe in York
1 review North York, ON
10/10

Pipe Leaking in Upstairs Bathroom

This letter is in regards to some recent work that was done in my home by your company the week of November 6, 2008. We had a leak in the pipe of our upstairs bathroom, and had to have major pipes replaced. I just wanted to letyou know the plumber you sent, a Mrs. Cec, who worked our job did a very efficient job and made sure everything was in working order before she finished the job.

Mrs. Cec was very professional and very friendly and curtious and I would highly recommend her to all my friends. I was very pleased with her hardwork and your company's work. Well thank you for your time and have a very happy holidays and a happy New Year.

Thank you,
Joe

Approximate cost of services:
$3,200.00
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Company Response

Thanks, Joe! It was great to work with you!

THE DRAIN RESCUE TEAM

Bob in Richmond Hill
Bob in Richmond Hill
1 review Richmond Hill, ON
10/10

Power Flush, Main Kitchen Drain

This letter is to indicate the outstanding work performed by your technician, Dwayne. He came on Nov. 14th to tell me that the drain line from the kitchen sink needed to be flushed clean due to grease residue. Came back on Nov 17th and managed to clean it out for me completely. He was very professional, and well-spoken and performed his duties very well. I wouldn't hesitate to call Drain Rescue again in the future. Thank you for your services!

Approximate cost of services:
$441.75
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Company Response

It was a pleasure fixing your problem. We really appreciate customer like you!

THE DRAIN RESCUE TEAM

Man in Brampton
Man in Brampton
1 review Brampton, ON
10/10

Install Kitchen Faucet...Drill to Basement for Reconnection

We are very happy with the service provided by Joe B. Joe was very professional from start to finish of the job. We were without water in the kitchen for six months due to other delay with the kitchen company, but today Joe made it all possible and completed project very well; exactly as he guessed.

Joe is very cool minded and easy to work with and LISTENS TO THE CUSTOMER, and provided expert advice on plumbing. I would definitely recommend his service for friends and family.

Excellent job Joe!!
Keep up the good work!!

Thank you.
M in Brampton

Approximate cost of services:
$892.50
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Company Response

We take a lot of time and effort to train our employees, and we're glad to see service men like Joe take the training from the office to the customer's house.

Thank you for your kind compliments

THE DRAIN RESCUE TEAM

Mrs. G in Mississauga
Mrs. G in Mississauga
1 review Mississauga, ON
10/10

Water Leaking From Upstairs Bathroom

Thank you very much for sending Cec, the service technician to help us with our problem.

Cec was very conscious about putting on her shoe protectors and keeping her work area clean. She went to work right away and in no time discovered where the problem was. Cec was also very informative, explaining what the best course of action would be and the possible causes of the problem. I would highly recommend Cec to anyone needing a plumber!

Cec was at my home on Nov. 19, 2008.

Once again, thank you. I hope I never have to call a plumber, but if I do I will be sure to call you. I will also recommend your company and Cec to all my friends.

Maria

Approximate cost of services:
$315.00
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Company Response

We aim to exceed our customer's expectations, and we're glad Cec succeeded in doing that.

THE DRAIN RESCUE TEAM

Trevor in North York
Trevor in North York
1 review North York, ON
10/10

Emergency Toilet Problems

As embarassing as this is to write, I was having toilet problems. Things backed up and had already over flowed once, and as the day went on it was becoming increasingly apparent that I wasn't going to fix this with a plunger. I had no choice but to call a plumber, which really irritated me because of how much they charge. I ended up calling Drain Rescue and they sent someone out to assess the situation. They came up here and had the problem fixed within an hour and a half. Other than the fact the plumber was 20 minutes late (he claimed traffic), I was happy with the results.

I would pass along Drain Rescue's information to anyone of my friends or colleagues that was in need of plumbing services.

Thank you!

Approximate cost of services:
$350.00
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Company Response

Toilets are our specialty. Glad we could help!

THE DRAIN RESCUE TEAM

Smantha in Leaside
Smantha in Leaside
1 review Scarborough, ON
10/10

broken pipe...lots of water

OMG!!! I spelled my own name wrong up top. lol. Anyway, back to the reason I'm writing...my husband was at work and a pipe under the sink broke and was spraying water everywhere. I was alone and, in a panic, I called Drain Rescue.

I was happy with:

- The way the plumber arrived on-time and ready to service me
- How he explained the problem before proceeding
- How quickly and efficiently he finshed stuff
- How he left my house tidey and the same way it was

Thanks for rescuing me, Drain Resuce. lol.

Sincerely,
Sam.

Approximate cost of services:
$500.00
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Company Response

On time, great service -- that's us!

THE DRAIN RESCUE TEAM

Summer in Etobicoke
Summer in Etobicoke
1 review Toronto, ON
10/10

Shower Problems

My shower faucet was leaking and it was making a ton of noise and disturbing everyone in the house. I called Drain Rescue to take a look at it and they sent over someone the same day. The plumber quoted me $450 and said there was a lot of stuff he had to do. In the end, he ended up accomplishing everything and only charging me $400. I wanted to write this letter to show my appreciation for their service.

Thank you,

Summer

Approximate cost of services:
$400.00
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Company Response

Thank you for the nice comments, Summer. That's the problem with this business, our work is so good that we never get to see our customers again.

THE DRAIN RESCUE TEAM

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Rescue Plumbers

Drain Rescue is a privately owned residential and commercial plumbing company. The company was founded in 1997 and has enjoyed a steady rate of expansion, achieving a commanding presence within the service industry. Drain Rescue provides the highest quality of plumbing service and installation. Our industry-certified licensed plumbers, drain technicians …

CATEGORIES
Drain Services
PRODUCTS
Plumbing Experts and Drain Technicians on-hand and ready to diagnose your residential or commercial plumbing and drainage issues.
SERVICES
Drain Rescue
BRANDS
The need for clean water and proper collection and transport of waste materials.
STYLES
EMERGENCY RESPONSE SERVICE FOR RESIDENTIAL AND COMMERCIAL ENTITIES.
SPECIALITIES
All Plumbing Aspect and Drain Specialization.
WEBSITE
http://www.drainrescueplumbers.com
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
35
RETURN POLICY
All of our work comes with a written guarantee.
PAYMENT METHOD
All major credit cards, cash and cheque.
LICENSES
Master Plumber Toronto (P17922); Master Plumber Hamilton (08 275351 MA); Master Plumber Mississauga
MEMBERSHIPS
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
Yes
PROJECT RATE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We have a guaranteed warranty of 25 years on any underground installation or repair.
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