Dr Green Lawn Care Services

Lawn Maintenance
Calgary AB T1Y 4W5
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Lawn Maintenance
Dr Green Lawn Care Services
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60%

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Reviews by rating (past 12 months)

Reviews for Dr Green Lawn Care Services

Average customer rating:
5.9 10 (1265 reviews)

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Mary Andrews in Markham
Mary Andrews in Markham
1 review Markham, ON
0/10

Lawn maintenance in Markham

Dr. Green was my worst choice ever .
I choose them to take care of my lawn,however the results were very disappointing.
So I cancelled my service.
The surprise is they kept coming to my house while I am at work claiming that I didn't cancel my service and asking me to pay for a service that I already cancelled!!!!
Not only that but they start blackmailing me asking for money for the garbage type of service.
People be aware this Dr. Green company are not honest ,not
efficient and they are not recommended.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Mary, I'm sorry that your experience with us wasn't the best. I have reviewed your account and would love an opportunity to discuss this further with you. I know we can do a great job for even with the restrictions we have in place in Ontario. You can either email me at lee@doctorgreen.com or call me at 1-877-374-7336. And let me know a time that works for you.

Horrible customer service in Toronto
Horrible customer service in Toronto
1 review Calgary, AB
0/10

Horrible service and harassing calls in Calgary

I moved and cancelled the lawn service, but Dr Green came to my old address and completed the service. I have refused to pay and receive a call every two weeks demanding payment. The calls are bordering on harrassment. I would not recommend doing business with Dr. Green.

Approximate cost of services:
$60.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi There, my name is Lee Ratcliffe. I am the local owner of Dr. Green. I live in airdrie and run our calgary and Edmonton offices. I'm really sorry that you had such a poor experience with my company. I would love an opportunity to discuss your experience so I can get a better understanding of what I can do in the future to better our company. My number is 587-284-4007 or email is lee@doctorgreen.com.

I look forward to hearing from you.

Lee

Ganesh & Ganga from Mississauga
Ganesh & Ganga from Mississauga
4 reviews Mississauga, ON
0/10

Harassing Phone calls

I discontinued my services with Dr.Green by summer 2015. I had someone come over from Dr.Green in the spring of 2016 to apply lawn care. I called Dr.Green and told them that I had already discontinued my service the previous year. But I keep getting Invoices every month with penalty charges, it does not matter with how many people at Dr.Green I speak with but the Invoices and weekly calls keep coming asking for payment... Totally frustrated with this Harassment..

Approximate cost of services:
$0.00
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Company Response

Hello Ganesh and Ganga. I'm really sorry that your cancellation request didn't go through. I have looked into your account and I don't see such request. I would love an opportunity to discuss your experience that lead to you wanting to cancel in the first place. Please let me know a good time that works for you. 587-284-4007 or Lee@doctorgreen.com. I do live in Alberta but ran our Mississauga for 10 years before moving out west.

Thanks for your time.

Lee

Dr.A.Mankarious in Toronto
Dr.A.Mankarious in Toronto
3 reviews Markham, ON
0/10

Lawn Care Services

Terrible experience.
I have been with this company for over than 3-4 years .Year after year we were hoping that Dr. Green can do what we were promised with.
Paid them a lot of money to take care of my front area and back yard ,the outcome was very disappointing.
Tried to contact the company multiple times to fix their bad job however they never respond.
Highly not recommended .

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hello. Dr. Mankarious,

By looking at these pictures I can see your frustrations. It is more difficult to control weeds in Ontario since the pesticide ban has come into place. But after so many application there should have been more progress. I do have a degree in horticulture and enough experience that I know we can fix your lawn, I think we just need a different approach. It's too bad it had to come to this forum to discuss your lawn but I would love an opportunity to fix your property as I'm sure we have the same goal in mind. A nice green lawn with minimal weeds on it. Please let me know a time that would work for your schedule to discuss. Lee@doctorgreen.com or 905-625-4065.

Thank you for your time.

Lee

Amery from Calgary
Amery from Calgary
9 reviews Calgary, AB
4/10

Lawn Care Services

I was not impressed by the service of this company. emails were supposed to be sent before coming out to complete a service but were not sent. we thought we would try out this company but will stick with a previous lawn care company in the future. We cancelled services but they came anyways and tried to charge for it after we had already cancelled. Maybe they are not as organized as they should be. Did not see a difference in our lawn at all. I would not recommend this company.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Hello Amery, my name is Lee Ratcliffe. I am one of the owners and family members of Dr. Green I live in airdrie and I hate to hear that your experience with us wasn't great. I would love an opportunity to discuss your experience further so I can make sure your experience doesn't happen to any further customers. Please call me at 587-284-4007. Or email me at lee@doctorgreen.com. Thanks for your time.

John Sinclair in Calgary
John Sinclair in Calgary
1 review Calgary, AB
10/10

Dr. Green Lawn Care Service

My lawn is so nice and green thanks to Dr. Green Lawn Care Service. Your staff are always friendly and helpful. This is my third year with your company and am extremely happy with your service.

Approximate cost of services:
$298.25
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Company Response

Thank you for your positive feedback John. Really nice to hear!

Private User
Private User
Private User reviews Calgary, AB
10/10

Lawn care service

Excellent customer service and always helpful to answer my questions on professional manner.always .always willing to recommend to my friends.great knowledge of product and provide in details condition of the lawn.

Approximate cost of services:
$298.00
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Company Response

Thank you so much! We love referrals, remember we give you a $50 credit for everyone friend you refer!!!

Gary & Shirley Edwards in Toronto
Gary & Shirley Edwards in Toronto
1 review Brampton, ON
10/10

Lawn Care Services

On Sep 2nd we had Michael do our latest lawn care application.
We were so impressed with his caring attitude, discussing various issues that we highlighted to him. He was very quick to suggest solutions. We give Michael a big thumbs up for courteous customer service!! Well done, Michael!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much Gary and Shirley. We agree Micheal has been a very valued team member.

Tracy Levitt in Calgary
Tracy Levitt in Calgary
1 review Calgary, AB
10/10

lawn care

My Lawn is fantastic and has come back full and lush from previous years. The notes left have helped me to work hand in hand to achieve the results noted

Approximate cost of services:
$50.00
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Company Response

Thank you Tracy for your positive reviews. This winter we have returned to a typical Alberta winter. Snow mold might be a little more evident this spring so let us know if you need extra analysis.

Lee

Richard in Calgary
Richard in Calgary
1 review Calgary, AB
8/10

Dr. Green

Wow, it's always the same when you read reviews - extremely good or extremely bad. Why are companies like this? Or why are people like this? From my experience with Dr. Green, it hasn't always been smooth, but they have always worked it out. When I had concerns or issues, they were dealt with in a timely manner. I have been a customer for a number of years and have been very pleased with their services overall. Nothing is truly perfect, but they try to get it right in the end. Frim my experience I would recommend this lawn care service to others.

Approximate cost of services:
$250.00
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Company Response

Thank you Richard for your positive review. I'm glad we have been able to work out any bumpsalong the way. I'm excited for 2017 with the addition of some new products and application methods. We thank you for your patronage and look forward to working for you again this season.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dr Green Lawn Care Services

Dr. Green Services has been making lawns thick, green, and weed free since 1985. We are a family owned and operated business and we guarantee all of our services. Our approach to lawn care is to help our customers achieve a thick, green, healthy lawn that is able to choke ...
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