Dr Green Lawn Care Services

After having our initial visit, we noticed a pellet type fertilizer in the front yard but not in the back. Supposedly a soil condition was used as well with the fertilizer, so that may have been the green pellet used with the fertilizer. After talking to the company the next day, they sent out a supervisor two days later and wrote a report saying that the fertilizer was applied but I could not even find said pellets in our dogs stool outside which were out at the time of said service.

Aeration had not been performed yet after several weeks and overseeding had not been done, there is a lack of communication in regards to telling customers as to when they plan on doing anything for your lawn in the area.

After deciding that their service wasn't for us, I called to cancel the service and after calling the first time, they said they would call me back. At the end of the day after receiving no call, I called them and asked for a refund on my pre-payment. After talking to Sarah, she hung up on me at the end of the conversation when I was going to be told what the refund was going to be. After two more days, I called them back to see what was happening with the refund and I am told they didn't have my credit card info and a refund would be applied after deducting for services, after which I was told that the "free soil conditioner" would be charged $75 as well since I am cancelling my service. This was never discussed in the conversation and is not on any of their literature that they would do this, much less the fact that I feel I didn't get said services done in the first place to the whole yard area.
Personally, I can't recommend this company because I can't trust them nor in acting in their customers best interest. If you're a current customer, I highly recommend a LOT of oversight to ensure you get what you paid for.

Terrible, horrible service...I hired them in spring of 2011...spraying wasn't done at times, received bills even though I prepaid...tried to sort out but finally cancelled the contract in August...received another bill in October!!...unbelievable...told them to erase my entire account and never come onto my property or contact me again - but they sprayed my lawn in late March 2012 and after I complained and thought I had it sorted out again, they sent me another bill!! Still trying to fix this latest issue with Dr. Green. DO NOT hire this company!

Dr Green only does the front yard. First I do work from home. On the day of the first application I watch the guy do the front yard only, then drove away. After 4 calls to ask them to return, they called me back to say it was done the first day.

I will not be using them next year.

We have used Dr. Green for a couple of years now and have been very pleased with the results. Last year our lawn was greener than ever because of the aeration treatment that Dr. Green had recommended. Thanks for the good work

My experience with Dr. Green has been top notch. Every time I had a concern I felt like I was being heard and the promised solution was always delivered. Each treatment was done on time with an advance notice. We had trouble with grubs and they were helpful with solutions. It's a household expense that I'm not fond of paying and Dr. Green's service makes it easier to take care of our property.

I am receiving Lawn care service from Dr.Green for at least 15 years. I am happy to say that I am satisfied from the service I am receiving. After the ban to use chemical for Grub control, last year first time I ordered the new treatment. I was not expecting a good result with Nematodes. But It worked vey well. Dr. Green also taking good care about the environment. Good Work...........

Have been a customer for one year only but was pleased with the difference the services that were applied to my garden areas made. Especially getting rid of the dandelions - one more job that I did not have to undertake that year. Am looking forward to the same level of service this year. There was some mix up over the invoices that I received - but that seemed to be quickly put to rights but as I have prepaid for this coming year - I know that is not going to happen again. Looking forward to the warmer months and a good looking lawn. Thanks

I have been treated with kindness and fairness when I have questioned the contract I made and then forgot, when I wanted the measurements of my yard rechecked, when I was billed for something I hadn't specifically noted that I did not want and was then refunded. All of these issues, which were significant to me at those times were treated extremely generously, more even than I had asked for or expected. So good for you Dr. Green. You seem to have a fine business ethic. I still have crab grass in my back yard but am assured this takes time. Soon I will be digging it up and anyway and further diminishing the size of my lawn. I recommend Dr Green to all those who have hesitations. It's worth the risk, and as well, it's safely green.