Dodds Garage Door Systems Inc.

Garage Doors & Hardware
Toronto ON M6M 3E6
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Garage Doors & Hardware
Dodds Garage Door Systems Inc.
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96%

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Reviews for Dodds Garage Door Systems Inc.

Average customer rating:
9.6 10 (1078 reviews)

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Happy In Ajax
Happy In Ajax
1 review Ajax, ON
10/10

Garage door replacement

The installer arrived on the date agreed to, and did a masterful job. We are most impressed with the result. But ultimate kudos goes to the companys integrity. There was a misunderstanding with the initial order that resulted in a substantial extra billing for me. It came as a total surprise. Dodds Garage Doors, recognizing that neither I nor the company was at fault, forgave the extra cost as a good will gesture. Reading the other reviews on this site, I can say that the positive evaluations are fully justified. Thank you for saving the day.

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for the 10 stars and for such exceptional feedback. We appreciate being recognized as a company with integrity and that your experience was no exception. Thank you for trusting Dodds Doors with your home improvement project!!

Edmund in Toronto
Edmund in Toronto
1 review Mississauga, ON
10/10

Great service

Paulo did a very good service. He was honest and friendly. Did not upsell me but instead assured me he can fix it and I can extend my garage system a bit longer.

Approximate cost of services:
$406.00
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Company Response

Thank you, Edmund, for the 10 star review! Paulo will be very happy to hear this feedback! Thank you for choosing Dodds Doors!

Private User
Private User
Private User reviews Burlington, ON
10/10

Replacement Garage Door

We initially had an issue with the original door bubbling in the sun, it was identified as an internal insulation problem that has now been addressed with new formulas and procedures.
Mustafa was incredible scheduling the replacement as soon as the company was satisfied the finished product would be issue free.
On Feb 22, 2024, Zaza came on site and breezed through the installation by himself in no time. He did an excellent job installing the garage door and then did the capping. He was extremely professional, has great attention to detail, organized and great finish on the capping.
He made sure the doors were level, and installed another control panel for the door opener.
Very thorough and overall a very pleasant and knowledgeable person to deal with. I would highly recommend Zaza for anything relating to Garage Doors and Capping, if you can, I would ask for him as your installer.
Thank you.

Approximate cost of services:
$5,124.00
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Company Response

Thank you so much for this review and exceptional feedback. Mustafa and Zaza are both very valuable members of our team here at Dodds Doors. We take pride in the work we do. We are so happy that you trusted Dodds Doors and were pleased with your experience. We look forward to working with you in the future!

Mike
Mike
2 reviews Oakville, ON
10/10

DOOR OPENER INSTALL

GREAT WORK .Ed and Hamid were very co-operative. Job completion and clean up 100%.Dodds met my needs in timing ,price and 30 day satisfaction

Approximate cost of services:
$600.00
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Company Response

Thank you for the great review, Mike! Ed and Hamid will be happy to hear this feedback. Thank you for choosing Dodds Doors!

10/10

garage door

very nice gentleman who explained it very well he had good understanding of the product

Approximate cost of services:
$300.00
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Company Response

Thank you so much for the review and for choosing Dodds Doors!

Harit
Harit
1 review Mississauga, ON
5/10

New Garage Door installation replacing old Garage door

I got this Garage door installed in Feb 2022. It worked good for about 1.5 years. Last month in Dec, 2023, the bracket attached to top of garage door came loose breaking wood. I called company for service as Mike claimed it life long warranty on parts and service.
They send service where guy attached bracket to the top of garage door in metal channel ( original install was in soft wood not metal bracket) and then company sent me invoice for $ 200 + even though they claimed it to be lifelong warranty.

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Company Response

Hi Harit, thank you very much for the feedback and sorry to hear about your experience. As per our discussion, this is certainly under warranty and the invoice was reversed. We appreciate your business and thanks again for the feedback.

Private User
Private User
Private User reviews Markham, ON
10/10

New garage door installation

Zaza did an excellent garage door installation including the capping on Jan 3, 2023. He was very professional, has great attention to detail, organized and great finish on the capping. He made sure the doors were level, worked with my door opener and he cleaned up. Very thorough and overall a very pleasant person to deal with. Thank you.

Approximate cost of services:
$6,200.00
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Company Response

Thank you for your review. We are happy to hear that everything went well. We always strive to provide great customer service. Thank you for trusting in Dodds Doors!

Carol
Carol
2 reviews East York, ON
10/10

Install new garage door and existing opener in new build

Michael (quote) very knowledgeably answered every one of my questions, without hesitation, explained everything I needed and also what I didnt and found a door that could be installed almost immediately that had features, warranty and price that I was hoping for. Installation, thanks to Mustafas scheduling magic, happened at the exact, proper time in the construction. An important piece was missing from my existing opener and Mustafa found a way to make one available at no extra cost to me. Yuri installed the door and electric opener as if they were a part of an art installation in his own garage. No corners cut, every detail attended to! Clean up was impeccable; no garbage left on site. Anat (office) gave generously of her time to warmly assist in some post purchase jitters. I had three quotes at the outset. Dodds was not the cheapest but Im so pleased to have chosen the absolute best company to work with!

Approximate cost of services:
$2,700.00
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Company Response

Thank you so much, Carol, for the amazing review and feedback. We are very proud of our team here at Dodds. We are happy to hear that you were very pleased with your overall experience. Thank you for choosing Dodds Doors !

Steven Boily from North York
Steven Boily from North York
4 reviews North York, ON
10/10

Door opener not working when temperatur got cold.

Quick, efficient service from technician:
Arrived at the time agreed to from Hoead Office via email, diagnosed problem and replaced the door controller as well as added an extra e-opner.
Also lubricated the door springs mechanism.

We've had this issue for many years bi=ut finally decided to get it foxed for this winter and are now very happy.

Approximate cost of services:
$400.00
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Company Response

Thank you for your feedback. We are happy to hear that everything went well. Thank you for trusting in Dodds Doors!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Great service and beautiful product

My experience with Dodds was amazing. Michael, the sales rep, was so informative and knowledgeable. Answered all of my questions and made me feel at ease.
Helped me to select the perfect garage doors and they had the colour option i wanted!
Installers as they had to come back to replace a window) were all AMAZING!
They were kind, polite, clean and pleasant to chat with. It is obvious that their installers are also very knowledgeable and they helped to reinforce my decision about the doors i selected. Mustafa, their Project Coordinator was also great to work with. He was responsive and ensured that my doors were installed in a timely manner. Great job Dodds - i am happy to recommend your service and product!

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your kind review. We are proud of the Dodds team, they consistently go above and beyond to ensure all customers are satisfied. We are always here to help you with any of your garage door needs. Thank you for trusting DODDS DOORS!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dodds Garage Door Systems Inc.

Dodds Garage Door Systems gives new meaning to the word "reliability".
"We show up when we say we will, we do the job with the expertise of over 52 years in the business, and we tidy up. We never leave a mess!"
"When you require garage door service or garage door electric opener attention, please call us. You won't be sorry. We guarantee it!"
Having done that, just sit down and relax, you have just hired Greater Toronto's #1 garage door company, Dodds Garage Door Systems is your RELIABLE garage door firm.
Dodds major products are "SERVICE", "VALUE", and "CUSTOMER SATISFACTION!"

Dodds Garage Door Systems Inc. is an all-Canadian privately owned company, established in 1958, specializing in the sale, repairs, service and installation of:

Overhead Garage Doors- residential, commercial and industrial
Electric Garage Door Openers - residential,
commercial and industrial
Associated Safety Systems
Preventive Maintenance Programs
Barrier Gates

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Overhead Garage Doors- residential, commercial and industrial, Electric Garage Door Openers - residential, commercial and industrial, Associated Safety Systems
SERVICES
Preventive Maintenance Programs. Repairs and service of all makes of garage doors and garage door openers FREE shop at-home no obligation estimates for new garage doors.
BRANDS
Garaga, Clopay, CHI, Steel-Craft, Liftmaster
STYLES
Insulated, Non-Insulated, Wood, Steel, Aluminum, Raised panel, Coach House (Carriage House) Glass, Platinum, Rolling Shutters, Fiberglass.
SPECIALITIES
Garage Doors and Garage Door Openers
WEBSITE
http://www.doddsdoors.com/
YEAR ESTABLISHED
1958
NUMBER OF EMPLOYEES
43
PAYMENT METHOD
Visa, Master Card, Amex, Cheques, ETF and Cash
MEMBERSHIPS
Richmond Hill Chamber of Commerce: Canadian Federation of Independent Businesses:IDA International D
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.