Cozy Comfort Plus

Had an issue with my 2 year old fireplace purchased from Cozy Comfort. They immediately arranged an appointment, attended and completed a thorough examination. The issue was lack of proper maintenance on my part. Mory, their technician patiently took the time to explain to my wife and I, proper operation and maintenance of the fireplace. I have had many dealings with service personnel on many appliances et al over the years and felt compelled to complement Cozy Comfort and in particular Mory.

Brian came to inspect the system and recommended a new Lennox A/C, an optimal match to the existing furnace. Installer Hamid and his crew arrived less than 48 hrs. later and replaced and tested our new equipment. They were polite, efficient and cleaned up promptly.
They replaced and patched up ductwork so it looks like new.

Brian and the team installed a heat pump system. They were able to install the system very fast (roughly one day) and also provided me with all the instructions on how to use the new system. When I had follow up questions about using the system, they were also very happy to answer/take my phone calls.
Very happy with their service and detailed explanations.
I also did my research on different vendors/products: Cozy Comfort Plus provided the best value from the different vendors I met with: highest grade system, and at lowest cost.
Thank you to Brian and his tremendous team! Would definitely use again

After a really bad experience with another company, we found Cozy Comfort based on their good reviews. Brian was amazing to deal with, very honest and thoroughly explained what we needed. The plan was to just purchase and get them to install a new water heater but we were happy with their services so we got them to install a new A/C as well! There was a bit of a delay in getting hot water to work fully but credit to them they were persistent to find a solution, and they did. The crew was very thorough and professional with the job they did. Brian and Liz were also great to deal with on the customer service/ payment side of things. All in all a great experience.

We were extremely pleased with the prompt service we received from Brian with pricing of the unit; and with the technicians professionalism, courteousness, and technical expertise.

Very impressed with service. Brian took the time to answer questions and expertly guided us to buy the right unit for our house. Hamid did the install and was professional, friendly, answered questions and took the time to make sure it was working right. They even fixed a mistake from a previous company's installation.

Brian, the owner of Cozy Comfort plus, was great..he explained what needed to be done, talked about the cost and had a crew 5 days later to do the installation of the new unit. Hamid and the crew from Cozy Comfort Plus worked hard, each element was carefully and thoughtfully done and clean up was good. The uninstalling and reinstalling of the new unit was hard heavy work. Thank you to all.
Would recommend Cozy Comfort Plus for sure

Ginny

Brian, owner of Cozy Comfort, was exceedingly engaging and effective in relating information about heat pumps insofar as he has dealt with this product since the 1990s. Installation of the heat pump within a week of purchase and the installation, performed by Mir, was performed in a very professional manner. After installation, there was an issue with the Ecobee thermostat. I contacted Brian and within the hour Mir came and helped to resolve the issue. Anyone dealing with Cozy Comfort can expect almost immediate and friendly response to service requests.

Good, prompt and courteous service. Used their services for a number of years to my satisfaction.

The owner Brian was extremely knowledgeable, responsive and accommodating with our change in installation date. We shopped around for our Valor H3 gas fireplace and Brian gave us a very competitive price. .
We would highly recommend him to anyone. You won't be disappointed.

Andrea