Cosmopolitan Mechanical Services Inc

We had our furnace and air conditioner replaced in June 2008 by Cosmopolitan. Prior to deciding, Arshad spent a great deal of time ensuring that what we were purchasing would meet our needs. I am very particular and at no point did I have any concerns about the quality of the work done. Arshad and his assistant arrived on time, completed the work professionally and have answered all of my questions. Without a doubt I would recommend Cosmopolitan to my family and friends. I have been extremely happy with our contact after service as well. Everything is working perfectly but I did have questions along the way that were always answered in a timely manner. This is a company that cares about getting you as a customer, but more importantly, keeping you as a customer. If I have the need for any AC or furnace work in the future, Arshad has my business. Cosmopolitan goes above and beyond to satisfy its customers.

Had our Furnace, A/C and Water Heater replaced by Cosmopolitan back in April /09.

Sales
Ejaz was our sales rep and provided a fair quote for a Rheem furnace, Lennox A/C and Rinnai water heater. I decided to go with Cosmopolitan based on the reviews here. Whats important to me is that Ejaz treated me the same before he got my business and well after the installation, following up with me very quickly and assisting me in obtaining my rebates. Overall excellent customer service.

Installation
Arshad completed my installation within 2 days and I was very impressed with the cleanliness of the installation. Ductwork, wire routing and placement were completed very professionaly. I could not find any faults with the exception that a couple joints of the duct work could have used some foil tape, but that was very minor. Arshad clearly explained how to operate and maintain each unit when he was completed.

Overall I am very pleased with dealing with Cosmopolitan and highly recommend them.

We needed some service on our air conditioner and contacted Cosmopolitan. They were great!

They called when they said they would, arrived when they said they would and were helpful and upfront about what they found. I would definitely recommend them to others!

This is the second time we've used Cosmopolitan. We're currently in the process of doing a basement reno, and took the opportunity to put in a new furnace and main duct. We also needed a new A/C. We got a reasonable quote for the work, and Arshad and his team were professional and diligent. They were committed to getting the job done in a timely manner, and had no problem working late to get the job done. We are very pleased with the completed work, and very happy with our new HVAC system. We will definitely recommend them to others, and call on them again in the future.

Recommended Cosmopolitan to two family members already. EJ from sales was very patient and responsive, answering my many questions before making the final decision. EJ provided very competitive pricing. Although not the cheapest price, for not much more, you get the quality and dedication. Arshad did a very professional job installing my new AC, humidifier, and air cleaner. Worked diligently, respected our home, and completed a very clean installation. No mess, no fuss. Would highly recommend Cosmopolitan Mechanical Services.

Its been only a week since installation - but I think installation is the key. The installers, led by Arshad were very meticulous and knew what they were doing. All the work was done neatly and without fuss. A very professional job. Thanks Fahim & Arshad. It looks like I made the right decision and hope my dealings with them in future will be minimal, purposeful and without hassles.

After a frustrating experience of trying to get a response from Heatin Plus, I was pleased and relieved to have the rep from Cosmopolitan Mechanical promptly return my call after I left a message. It was a Sunday and he was on another job, but was willing to come to my house in downtown Toronto afterwards. He also recommended, in the meantime, that I check whether my filter needed changing (it didn't, but he could have potentially saved me a service call). He called me back in the evening to ask if I still wanted someone to come by that day.

I opted to wait till the Monday morning, and Beyhan showed up first thing in the morning, quickly diagnosed the problem, obtained a part within 2 hours, and had the furnace up and running within a couple of hours after that.

Nothing beats fast, courteous service, and it's clear Cosmopolitan has their customers' best interests at heart.

Last week my old furnance stopped working. I called Cosompolitan. Their sales rep, Mr. Fahim gave me an offer I couldn't refuse and he made the whole implementation happen right the next day. Their work was very professional, accurate and clean. I highly recommend Cosmopolitan to everyone who needs high quality service.

I just want to give a five star to the Cosmopolitan Mechanical Services, for the wonderful brand new furnace that was installed last summer, and for their excellent 24 hour after service. It so happened that this month, our furnace stopped working. We couldn't figure out why, so we called them at 2am expecting to leave a voice mail. It was a nice surprise then to be able to talk to a tech on the phone right away, who helped us figuring out the problem in 30 minutes (filter needs change). Then, the thermometer was running low in battery (we didn't know), which caused the furnace to stop heating up. Again, the technician came to help as soon as they can the next day, and fixed the problem with no charge even though changing the battery should be our job. They respond quickly to help; they are efficient and patient, and they pay careful attentions to the jobs they do. I would highly recommend their service to others.

I called 3 companies for quotes. Cosmopolitan came in fairly priced, and were very patient in explaining my options. The work they did was very neat and clean. They were able to do the job quickly, to accomodate my tight schedule with a tennant moving in. They moved my hot water tank as part of the job, which was also squeaky clean. I was very impressed by my experience with these guys, and highly recommend them.

Pete