Casa Bella Windows Inc.

Recently had new front doors installed and window in garage replaced. Had wonderful selection in showroom and helpful, courteous staff. Area was measured promptly and accurately. At time of installation, Oliver and his crew did a very professional job. New doors and window looks great, fits perfectly and works very well. New moulding was installed inside the door frame and it covered gaps left by the original builder. The alarm contact was replaced and exposed wires were neatly hidden. Clean-up was done exceptionally well and old doors and window were removed from our home. Couldn't ask for a better job from anyone. Great value for the money. Would reccomend this company to anyone looking for window/door replacement.

Writing to you has actually been on my to-do list since your team finished yesterday. We unfortunately didn't get their names, but all three were excellent workers and very courteous people, and we are absolutely thrilled with the work they did.

I don't like to use the word "professional", because you can be a professional and still not be very good, but your guys were very good. They knew exactly what to do (which is great since every house is a little different), and I was actually able to do two full days of work because they didn't really need anything from us other than to ask about our preferences for putting some trimwork into a non-level frame and what we wanted to do with the old doorbell wiring. We were also told about the tear in the screen and how it happened before we even saw it, and were assured on the spot that it would be taken care of. They also did an excellent job cleaning up at the end of both days, which is a big thing for me.

We're extremely happy with the new doors and windows - we got exactly what we asked for and they look great!

Thanks very much for your great advice and responsiveness in the planning stages, and please pass along our appreciation to the crew for doing such excellent work on the execution.

We had two sliding patio doors installed recently, one standard, one custom sized and the sales rep / installation team was GREAT !! Everyone was very professional, the installers were very skilled and cleaned up so well I wouldn't have known they were there for the day. We don't have one negative comment - truly. We were very impressed with this company.

We were very pleased with Casa Bella Windows when we had to replace most of our windows and all our exterior doors on our 15 year old home. We were very impressed with their service and knowledge and then more than pleased with the installation. They completed our extensive project as discussed - professionally and within the time frame promised. Options were presented and we agreed to make changes as per their recommendations. They are the experts and we were glad that they told us what best suited our home's design and our lifestyle.
We continue to get compliments on our home and readily recommend Casa Bella as the premier window and door company that can be relied on.
Thank you so very much for your great work and courteous installers!

It has indeed been a pleasant experience making a recent purchase from Casa
Bella Windows . I own a ten year old house in Whitby, built
by Alliance Homes. My need for a single window can about when the false
window in my roof dormer needed replacement.

I felt that the likely hood of matching it with the remainder of the house
windows was remote, however I gave it a try. My experience with the service
provided by Casa Bella Windows / Newmar Windows began with me speaking to
Joanne Iadipaolo. She made it her business to clearly understand my need by
researching an earlier order I made for my garden shed windows. Even though
the style I ordered was no longer a stocked item, enough materials were
found to give me the exact produce I desired. This was important to me
because I wished to match the remainder of the windows in my house.

The window was ready for my pick up exactly as was initially projected by
Joanne. During the whole process from purchase to pick up, Joanne provided
"personal involvement" and very timely corresponded with me on a
professional level.

I believe I interrupted the dock worker (do not know his name) during his
lunch break, however he too provided me excellent and friendly service.

Although I did not feedback my earlier experience in 2005 with my garden
shed window purchase, I do remember it a positive purchase.

It is indeed refreshing to get the level of service that Joanne provided.
She made me feel that my very small order was important and that I was an
important customer. I will be easy for me to highly recommend Casa Bella
Windows to my friends and associates.

Seems to me that the people that work at Casa Bella Windows
are as good as the high quality product you sell.

Best regards
Bob Mills

Casa Bella did a great job replacing 6 windows at a very competitive price. Devon (the sales rep) was a pleasure to work with. He was very prompt and courteous in responding to any concerns I had. The windows were even installed sooner than originally anticipated. The installers did the job within 2 days and cleaned up thoroughly after. I've already received several compliments from neighbours on my new windows.
I would definitely recommend Casa Bella to anyone replacing their windows.

We were very pleased with the replacement of our windows. Starting with our sale person Joanne, who was a pleasure to deal with. She was very knowledgeable and accommodating, which helped us make an excellent choice for our windows. The installers, Oliver, Manny and Peter were very respectful of our home. They did an amazing job installing the windows and cleaned up after themselves making the renovations a pleasurable experience. Thanks!

A "wow" sale! Definition of a "wow" sale is "beyond customer's expectations.
Marketing: Very good on detail & keeping the customer in the loop (communcations)
Measurement: Very precise. Come and measure, then come and re-measure, then a 3rd trip to make sure ledge in window over door correct
Team 3 Install: German's trim fantastic. Careful and clean-up fantastic. Workmanship of all 3 fantastic. Also, very respectful to property and person.
All in all a job done very well without a hitch. Beyond my expectations as in 2010 who knows what can happen compared to years ago. I can say this as I have looked after 2 homes for 40 years.

Replacement needed for bay and front windows plus patio door.
Job completed within 2 days. Installers are courteous, know what they are doing, if asked will explain the work being done. Clean up is thorough and well prepared so no debris are left behind. Excellant crew and polite. Will definitely recommend to others.

Casa Bella replaced all our windows and doors. My salesman, Kevin [last name removed--Ed], walked us through all the options and gave us great advice and at the end we got a no pressure quote. The installers, Riccardo, James and Ray, worked hard and gave us a flawless installation. They worked well together, were easy to talk to, and answered all our questions. Everyone was very professional. We would recommend Casa Bella to anyone thinking about replacing their windows and doors.