Carson Dunlop & Associates Home Inspection

Home Inspection
Toronto ON M5A 4K2
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Home Inspection
Carson Dunlop & Associates Home Inspection
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89%

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Reviews for Carson Dunlop & Associates Home Inspection

Average customer rating:
8.8 10 (252 reviews)

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Victor in Richmond Hill
Victor in Richmond Hill
0 reviews Toronto, ON
10/10

Home inspection

Josh has been great to work with and very easy to communicate with. Extremely thorough and detail oriented. Very prompt and professional in communicating with us even after hours when most people would usually not respond. Josh was very transparent and honest about his findings and provided guidance and solutions to any issues/concerns that may have arises. He has exceeded our expectations and we truly appreciate all his efforts. A true gentleman. Thank you once again Josh and best wishes to you and your family. Be well.

Approximate cost of services:
$700.00
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Company Response

Hi Victor in Richmond Hill. Thank you so much for taking the time to provide your feedback about our services and your experience with Josh. We are so glad he exceeded your expectations and provided you with all the information you needed about your new home. I also wanted to remind you that there are free and discounted services listed in the Appendix of your report that you are eligible for just for being a Carson Dunlop client. We hope you enjoy them. We are here if you should need anything further for as long as you own your home. Charlotte Dove, Director of Operations and Client Care, Carson Dunlop

Private User
Private User
Private User reviews Toronto, ON
10/10

biggest investment? get the best

AS a realtor, finding and selling homes is my business. I depend on Carson Dunlop to inspect these homes, whether it is buying or selling, a home inspection is important in the process. Full report, and all questions answered. They have good experience and are experts at knowing how a house or condo works.

Approximate cost of services:
$600.00
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Company Response

Thank you so much for providing this fantastic feedback about our services. We want to truly thank you for consistently trusting us with this integral part of your business. We appreciate your support and look forward to working with you and your clients in the future. We are always here to help if ever you need us. Charlotte Dove, Director of Operations and Client Care at Carson Dunlop

Michael in Toronto
Michael in Toronto
1 review Toronto, ON
10/10

Home Inspection

Our home inspector was very friendly and helped explain all the testing and answer all my questions. He worked quickly and finished the inspection earlier than expected, and we were able to read the report a few hours after. Thanks so much!

Approximate cost of services:
$700.00
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Company Response

Hi Michael, Thank you for taking the time to share your feedback regarding your recent inspection with Carson Dunlop. We are very happy to hear that you had a positive experience. We appreciate you trusting us with your inspection and we're here for you should you have any questions about your home for as long as you own it. We look forward to working with you again in the future. Charlotte Dove, Director of Operations and Client Care, Carson Dunlop

Derek in Toronto
Derek in Toronto
1 review Toronto, ON
10/10

Thorough, helpful, and professional

This was my third time using Carson Dunlop for a pre-purchase home inspection. I would use them again, and would recommend them to anybody.

Josh performed a very thorough inspection, and invited me to tag along and ask questions as he went. He gave detailed answers to all of my questions and provided many useful suggestions on improvements to be made to the house.

I've viewed dozens of home inspection reports now, and Carson Dunlop's are about as detailed and informative as they come.

Online booking through their website was also a big help during a busy time.

Approximate cost of services:
$700.00
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Company Response

Hi Derek,

Thank you so much for taking the time to provide us with the feedback on your experience with Josh and Carson Dunlop. As well, thank you for trusting us with 3 of your inspections in the past, your continued support means a lot to us. We are so glad to hear that you had an outstanding experience and that you liked both the onsite portion of the inspection with Josh and our detailed report. We are here to support you and answer any questions you might have about your new home for as long as you own it. As well, please remember to check out the Appendix of your report to take advantage of the free and discounted services you are eligible for just for being a Carson Dunlop client. We look forward to working with you again in the future. Charlotte Dove, Director of Operations and Client Care Carson Dunlop

Sasha in Toronto
Sasha in Toronto
5 reviews Toronto, ON
10/10

10/10 would recommend

Josh came highly recommended and for good reason. He was very detailed and took his time throughout the entire property inside and out. Explained where our shut offs were, how to change the furnace filters, and ensured we knew what we’d need to repair right away and the estimated life remaking one other items. It gives you peace of mind knowing how much you’ll need to spend when you take possession so there are no surprises.

Approximate cost of services:
$670.00
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SHAWN VENASSE - Sales Representative
SHAWN VENASSE - Sales Representative
0 reviews Toronto, ON
10/10

CARSON DUNLOP HOME INSPECTIONS ARE GOLDEN

I have used Carson Dunlop many, many times over the years both with my Buyer Clients and my Seller Clients. They provide predictably good quality, professional Inspections and thorough Reports. As well, they are always willing to discuss their Report not only with the Client, but also others interested in the property when I have had a pre-Listing Inspection. Their name is synonymous with quality & reliability. When you have a Carson Dunlop Inspection, then you have peace of mind.

Approximate cost of services:
$600.00
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Company Response

Hi Shawn, Thank you so much for taking the time to provide us with such a great review. We are so happy to hear that you have had numerous positive experiences with our company. We appreciate your trusting us with your inspections and with your clients. We look forward to working with you in the future.

Private User
Private User
Private User reviews Toronto, ON
0/10

Seller inspection for Pre-sale of Home

Very disappointing. On the phone I was told it was a 2 hour inspection I was paying $700.00 for this with tax. Inspector came in asked me nothing, told me nothing, left after 1 hour. Sent me a report saying that my windows are hard to open. That's because he didn't know how to open them and couldn't be bothered to ask. A complete rip off if you ask me. Not sure why they are so highly rated. Wouldn't use again.

Approximate cost of services:
$700.00
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Company Response

Hello, We are sorry that you had a negative experience with your inspection. We have made numerous attempts to contact you in regards to this review and have yet to hear back. We would very much like the opportunity to speak with you and make this right. Our reports are well known to be the best and some of the most extensive in the industry. They should look something like this https://www.carsondunlop.com/assets/inspection/Carson-Dunlop-Buyer-Seller-Sample-Report.pdf and would cover much more than windows. We would like to look into your concerns further and determine if there is some kind of issue with your report since you have indicated it only included information about windows. Could you please contact us in the office. Thank you, Carson Dunlop Customer Service Team

Kathlyn in Toronto
Kathlyn in Toronto
1 review Toronto, ON
10/10

Home Inspection

Purchasing a home and wanted to have an inspection done to be sure that there were no surprises. The inspector was so kind, helpful, and very informative. I felt confident about the state of the house at the end of the inspection.

Approximate cost of services:
$800.00
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Company Response

Hi Kathlyn, Thank you for your kind feedback. We are so happy that you had a positive experience with our services. Be sure to take advantage of all of the discounted and free services you are eligible for just for being a client. There is more info located in the back your report. If you have any questions please feel free to reach out to us. Enjoy your new home. Charlotte Dove, Director of Operations and Client Care

Nabil in Pickering
Nabil in Pickering
2 reviews Pickering, ON
10/10

House Purchase

Carson-Dunlop is a great service oriented organization. We hired them to do an inspection on a house we're buying. They did a great job identifying all the findings in the house and a detailed 86 pages report including pictures, ideas how to fix and an estimated cost of repair.

This is the second time we hire Carson-Dunlop and definitely won't be the last. Great staff to meet and work with. I would recommend them for all my friends and family for a great job done.

The lead inspector, Greg Kendall, was very helpful; right after the inspection was completed, he passed by our home along with his colleague to give us a high level update on the inspection status which we were very pleased to hear about and helped us make a quick decision to move forward with the purchase even before we received the actual report in the evening of the same day.

Great company, please keep up the good work you're doing.

Regards and Happy Holidays,

Nabil & Mona

Approximate cost of services:
$575.00
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Company Response

Hi Nabil, Thank you for taking the time to write such a thoughtful and positive review of our services We are so happy that you had a positive experience with our services. Be sure to take advantage of all of the discounted and free services you are eligible for just for being a client. There is more info located in the back your report. If you have any questions please feel free to reach out to us. Enjoy your new home. Charlotte Dove, Director of Operations and Client Care

AP in Oakville
AP in Oakville
1 review Toronto, ON
10/10

Peace of mind for our resale home purchase

Carson Dunlop is the top in their field of home inspection, I trust them completely and use no one else. Our inspector Hal was thorough and knowledgeable as he shared his findings with me on our resale home purchase. This is the third time out of 3 homes we've used Carson Dunlop, and if we buy and sell homes again, we will call them again. Of note, he pointed out a furnace drainage issue that I was then able to rectify with my furnace maintenance guy - saving us from a possible near-term furnace replacement! The thermal imaging was absolutely worth the additional fees as we could see the few cold spots in the upstairs room ceilings, and the images confirmed no signs of pipe leaks in the walls, or wall/roof leaks, providing real peace of mind for our resale home purchase. Thank you Carson Dunlop!

Approximate cost of services:
$1,000.00
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Company Response

Hi AP in Oakville. Thank you so much for taking the time to provide your feedback on our services. We are so happy that you had a great experience with Hal and that some of the items he identified were helpful in the maintenance of your home. We aim to provide the value that you talked about from your experience so it's great to hear about it in action. We hope you enjoy living in your new home and we'll be here when you need us in the future. Thanks again, Charlotte Dove, Director of Operations and Client Care at Carson Dunlop

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carson Dunlop & Associates Home Inspection

Carson Dunlop is a leading consulting engineering company that has been completely dedicated to the home inspection profession since 1978. We are committed to delivering exceptional customer service, one client at a time. We know that buying and selling a home can be overwhelming, we are here to make sure the inspection isn't.

We also understand that a great home inspection is just the beginning, so all of our Carson Dunlop clients are also eligible for the following perks just for working with us.

• FREE Ask-An-Expert service for any questions about your home, forever

• Significant savings on home and auto insurance through our insurance partners

• Free reports on safety recalls for appliances and equipment in your home, for as long as you own it

• $100 for free handyman and repair work from Jiffy Home Services

• $100 Gift Card from You Move Me, to help with your move

• $70 Gift Card from 1-800-GOT-JUNK?

• Home Reference Book ($45 value) included with your inspection report

CATEGORIES
Home Inspection
PRODUCTS
- Buyer's home inspections - Seller's home inspections - Condo home inspections - New home inspections (Tarion) - Commercial building inspections - Mould and asbestos inspections - Sewer camera inspections - Thermal imaging inspections - Wood-burning appliance (WETT) inspections - Energy audit inspections - Swimming pool inspections - Well inspections - Septic system inspections - Technical home audits
SERVICES
- Buyer's home inspections - Seller's home inspections - Condo home inspections - New home inspections (Tarion) - Commercial building inspections - Mould and asbestos inspections - Sewer camera inspections - Thermal imaging inspections - Wood-burning appliance (WETT) inspections - Energy audit inspections - Swimming pool inspections - Well inspections - Septic system inspections - Technical home audits
BRANDS
Carson, Dunlop & Associates Ltd. CDW Engineering
STYLES
Not applicable
WEBSITE
https://www.carsondunlop.com/inspection
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
45
PAYMENT METHOD
Major Credit Cards VISA or MasterCard) or e-tranfser
LICENSES
Registered Home Inspectors, National Certificate Holders, Prof. Engineers, Consulting Engineers
MEMBERSHIPS
OAHI, CAHPI, ASHI
LIABILITY INSURANCE
Yes
DIPLOMAS
BASc, BSc, BEng, BA, MBA
PROJECT MINIMUM
Not applicable
PROJECT RATE
Our fees are typically based on the age and size of the home.
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.