Cambridge Heating and Cooling

Formerly Cambridge Duct Cleaning & Heating Services
Heating & Air Conditioning
Toronto ON M1L 4A2
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Heating & Air Conditioning
Cambridge Heating and Cooling
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92%

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Reviews for Cambridge Heating and Cooling

Average customer rating:
9.3 10 (337 reviews)

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Steve Harward
Steve Harward
1 review Toronto, ON
8/10

Furnace Installtion

It was first time I called Cambridge Heating & Cooling & it was wonderful experience with sales adviser which I really appreciate Mr. Joseph then installer came at my place his name was Mark & he did wonderful installation I would recommend everyone to get in touch with Cambridge Heating they are good guys.

Regards,
Steve Harvard

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thankyou so much. hope to provide you a good service in the future.

Karenm
Karenm
8 reviews Toronto, ON
5/10

Good product, confused service

We bought our Lennox furnace and a/c system from them about 5 years ago, and overall we've been happy with the performance of the product. But their service department seems very disorganized. Every time we call for an annual service or minor repair, they seem to have no record of us, or of prior service, and seem surprised to hear from us. Wouldn't it be worth investing in a computer system that tracks clients? So they can send an e-mail or postcard to prompt the annual service call? We've also been put on hold for minutes on end and overall their customer service just seems very confused. If you buy from them, make sure to schedule your own annual service calls and hold on to every service receipt you ever get. Because they sure don't keep track of things.

Approximate cost of services:
$250.00
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Company Response

There must be some misunderstanding with your records please give us a call on 416-750-4363 & I hope this time you'll be satisfied with the services & I really apologize for inconvinience you have faced in the past

Sarah
Sarah
4 reviews Mississauga, ON
10/10

Furnace and AC install

We purchased a furnace and AC unit from Cambridge a few years ago based on a recommendation from a family friend. They were fast, reliable and offered a competive rate. Not the cheapest, but offered quality names at a good price.
We have had a couple of issues over the few years and they have always been quick to respond.
The only issue we had was confusion over the warranty period. I would definitely recommend this company though.

Approximate cost of services:
$6,000.00
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Company Response

It is always good to hear words of appreciation, thank you very much. Regarding the confusion you have related to you warranty period please call us at 416-750-4363 so we may assist you further

Private User
Private User
Private User reviews Guelph, ON
10/10

Excellent troubleshooting and speed of service from Adam W.

warranty work... Adam W. did a fantastic job identifying my problem with furnace/ humidifier and getting things working again. He was easy to deal with, courteous and took the time to hear my explanation of the problem. He quickly arrived at a solution and worked it through until everything worked perfectly. Reliance and their team do a great job... Bill in Guelph

Approximate cost of services:
$0.00
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Company Response

We look forward to serve you in future as well.

Anjou in Toronto
Anjou in Toronto
1 review Toronto, ON
10/10

100% Satisfied With The Services

One of the Best HVAC Company Fully Satisfied With the Services i had My Complete HVAC For Cambridge They Gave me Best Prices and Done the Work Very Nicely I am 100% Percent Satisfied With the Services

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Greetings, highly appriciate your kind words.

Sknath in Vaughan
Sknath in Vaughan
3 reviews Toronto, ON
10/10

Heating & Air Conditioning

I bought a furnace and AC for my house from this company and their services were amazing. I am really very satisfied and recommending to everybody to buy the products and as well as service from Cambridge Heating & Cooling.

Approximate cost of services:
$1,494.00
0 of 1 people found this review helpful.
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Company Response

Good to hear great feedback from our valued customers.

Uzma SH in Vaughan
Uzma SH in Vaughan
1 review Toronto, ON
10/10

Furnace Installation

On January 2015, we contacted Cambridge Heating Cooling Inc for new furnace installation. Actually we had old furnace which was not efficient enough, After researching different cites we got quotes from different companies and their different stories which could not impress me well. Finally we called Cambridge and their customer service, sales staff Kevin, Joseph and Hashmi were excellent. In January where temperature was round 25c wind and we need urgent workmanship, their technical staff Keith ( Must be mentioned as he did job very professionally by staying at my house till 9 PM to make sure that everything should be perfect. I impressed by their wonderful customer service, meet with promises and application of rebate claims.
I will recommend my friends and family member to go with them whenever they will ask any furnace or AC jobs.

Thanks
Shahid

Approximate cost of services:
$4,300.00
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Company Response

Good to hear feedback from our valued customers.

SAM in Vaughan
SAM in Vaughan
1 review Toronto, ON
10/10

Furnace replacement

I was having problem with my furnace since a couple of days. I contacted at Cambridge Heating to fix the problem. Mr Joseph Senior energy consultant visited my house and explained me professionally in detail about new furnace he has. He also gave me payment options in installment without interest as well. I really appreciated Mr. Joseph rep of Cambridge Heating for giving me best advice regarding new furnace. I am happy with his payment terms.
Today his professional technician replaced my furnace. I am very happy to have perfect heat at my sweet home.

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for your business Sam :)
Customer Service

Shaun Williams in Vaughan
Shaun Williams in Vaughan
1 review Toronto, ON
8/10

Furnace Repair

I have an old gas furnace and one cold night all of a sudden its stopped working,I called so many company but none them are not available to do the service right away.

But when I call Cambridge ,they said they can come for service within an hour,One technician from Cambridge came to my house and advised me to replace it is because it is not worth to repair this furnace because it is a mid efficiency furnace and almost 23 years old.

So they advised me to go for the new one,I requested them to do the install on the same day,there installation team came in the same day afternoon and finish the install by the same day evening itself.

Cambridge team are technically professional and well knowledgeable.I strongly advice this company to others.

Approximate cost of services:
$39.99
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Company Response

Thank you so much for your business Shaun:)
Customer Service

Frank Johnson  in Vaughan
Frank Johnson in Vaughan
1 review Vaughan, ON
10/10

Furnace installation

Cambridge installed Furnace in our house on Dec 2015.They perform the work according to my specification.And I am totally satisfied with all the work.

I would like to specially mention name of Kevin Regelous and Keith they are so professional in thier work.

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for your business.

Allen.K
Customer Care Specialist

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cambridge Heating and Cooling

AWARDS WE HAVE WON
BEST OF HOMESTARS AWARD 2019/2020
MULTIPLE TOP CHOICE AWARDS
READER'S CHOICE AWARD WINNER 2009/2010
LENNOX CIRCLE OF EXCELLENCE
CENTURION AWARD
IN RECOGNITION OF OUTSTANDING DEALER PERFORMANCE 2008/2009

Cambridge Heating & Cooling is proud to announce that we are an authorized Premier Dealer for Trane Technologies Inc. We are a service-driven company whose qualified technicians are available for emergencies 24 hours a day, 7 days a week. Our services include Selling. installing and maintaining a wide range of products to ensure the comfort of your home.

CATEGORIES
Heating & Air Conditioning and Electrical Vehicle Charging
PRODUCTS
Furnaces, Air Conditioners, Boilers, Humidifiers, Air Cleaners, Air Purification Systems, Air Ventilation Systems, Thermostat, Water Heater Tanks, Tankless, Duct Work, Stove Installation, Oil to Gas conversions & HRV Installations. We also do the UV Light installation.
SERVICES
Air Conditioning Installs, Furnace Installs, Heating Maintenance, Cooling Maintenace, Furnace Cleaning, Air Conditioning Cleaning
BRANDS
Trane, Lennox, American Standard, Keeprite, Goodman, Navien, Rinnai,Rheem Raypak, Generalair, Aprilair, Healthy Climate, Honeywell, Aire-Flo, Ameristar, RUNTRU and Many others.
STYLES
All
SPECIALITIES
Specialized in oil to gas conversions, modified ductwork, multi-stage furnaces, 2 stage air conditioners, programmable thermostat
WEBSITE
http://www.camheating.com
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, Mastercard, Cheque, financing,
LICENSES
WSIB, TSSA, G2, OBT-2, 313A, Gas Lisence, AC Lisence, Sub Contract for Refrigeration and AC Tech
MEMBERSHIPS
BBB, Premier Dealer Membership,
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes
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