Bonavista Pools

Swimming Pools, Spas & Hot Tubs
Markham ON L3R 9T5
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69%

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Reviews for Bonavista Pools

Average customer rating:
7.9 10 (32 reviews)

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Sandy from Toronto
Sandy from Toronto
1 review Toronto, ON
10/10

customer service and purchase of a new swim spa and installation of new swim spa.

Bonavista is located in my neighbourhood and they were very helpful in the store in picking out a swim spa. We did a lot of work on our backyard and there was some holdup with deck contractors and other back yard work and Bonavista was very helpful and flexible in working around the other contractors issues. I worked with many contractors and customer service agents during the time our backyard was in transition and Jennifer at Bonavista was the best. I highly recommend her/them.

Approximate cost of services:
$25,000.00
0 of 1 people found this review helpful.
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Company Response

Thanks so much Sandy! It was a lot of fun hearing all the laughter when your kids were splashing around in your new swim spa. I really enjoyed working with you creating a modern oasis in your lovely backyard.

Scott from Toronto
Scott from Toronto
2 reviews Toronto, ON
10/10

Swim spa installation

We discovered Bonavista Pools online, visited their showroom and ultimately purchased our Hydropool swim spa from them in 2012. Jennifer from Bonavista assisted us with all aspects of the project, which included a rather complex and tight location in a highly-urban setting. She further helped with the overall design and coordinated with the manufacturer throughout the order and delivery process. The installation was completed on budget and on schedule and based on our experience with them, we would highly recommend Bonavista Pools to anyone looking to install a small pool in the downtown core.

Approximate cost of services:
$28,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you Scott, it was such a treat working with you and Donna on your unique urban retreat. I loved seeing your vision result in a contemporary fitness centre steps outside your back door. Wishing you good health and lots of fun in your swim spa for years to come.

Nina from Toronto
Nina from Toronto
1 review Toronto, ON
10/10

built pool and weekly servicing of pool

I found the company through a referral from a friend. They did an excellent job building the pool and now come in weekly to service it. I had regular communication with Peter Brown who was outstanding to deal with. He always had good ideas and input and was very reliable.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Many thanks for your positive feedback Nina. It's a pleasure being of service to you. Warm wishes for a happy holiday and see you in the spring!

Steven from Toronto
Steven from Toronto
1 review Toronto, ON
8/10

built pool and regular servicing of pool

Bonavista Pools was recommended to me by my general contractors, Nu site. They built my pool and come in regularly to do servicing on it. They could improve on their general communication with the homeowner and their timing.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Thank you for this helpful feedback Steven. We will work on improving our communication going forward. Many thanks for allowing us to be of service to you. We are grateful for Nu Site's referral. See you in the spring!

Larry from Toronto
Larry from Toronto
2 reviews Toronto, ON
10/10

pool maintenance

We've used Bonavista for over 25 years. They've always been very attentive and accessible. They've consistently done a great job and we are very satisfied with them as a whole.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Wow, thank you Larry! Loyal clients like you are the foundation of our business and we are truly grateful. We will continue to work hard in the spring to ensure your pool experience is relaxing and fun. Many thanks for your positive feedback.

Trudy from Toronto
Trudy from Toronto
2 reviews Toronto, ON
10/10

pool maintenance, heater installation

Originally Bonavista had built the pool for the previous owners of my home. A few years after we had it sandblasted and used a new finish of marbelite. They also take care of weekly service and just installed a new heater. I have been using Bonavisa pools for 22 years and I am quite happy with their service.

Approximate cost of services:
$0.00
1 of 2 people found this review helpful.
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Company Response

Trudy it has been our pleasure to be of service. Many thanks for your positive feedback. It is much appreciated. We look forward to seeing you again in the spring! Warm wishes for a cozy winter.

Larry from Toronto
Larry from Toronto
2 reviews Toronto, ON
10/10

pool maintenance

We have used their services for over twenty-five years and they have always been very attentive to our needs. They've always done a great job and we are very happy with them.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Michael from Toronto
Michael from Toronto
1 review Toronto, ON
10/10

pool maintenance

I've been using Bonavista Pools for almost ten years, ever since they installed my pool. I bought a package for my pool maintenance and they come every other week for pool upkeep. In the past when I have had issues with my pump they expediently came to do repairs and were always very helpful. I would recommend their services to friends and family.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Many thanks for your recommendation Michael - that is a great compliment and one we truly appreciate. We look forward to being of continued service to you and are grateful for your loyalty over the years. See you next spring!

Marc from Toronto
Marc from Toronto
1 review Toronto, ON
8/10

Pool

Bonavista are installing our pool and so far so good! I was referred to this company through my landscape designer and the design is great. What I really like, though is that when there's an issue I bring it to the table and they come and fix it up for me, no questions asked.

Approximate cost of services:
$80,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for the positive feedback Marc. It was a pleasure working with you.

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