Belyea Bros Limited

Belyea installed a new mini-duct air conditioning system in our old home (which has radiator heating), as part of a bigger renovation process. Also capped some radiators we removed (and helped move and then re-install others, in order to deal with other projects [flooring installation, etc]). Our contact, Steve, was very professional from begining to end. We never felt stranded in terms of having someone to answer questions for us. Work was completed as scheduled, and clean workspace was maintained.

Boiler was not working. Called in to request technician. His diagnose: damper had to be replaced, estimated $400. The following morning they call in to quote $1,100, extremely rude, threatened to cut the heating if I did not confirm right away. When I said I would request a second quote, they sent in the technician again. I did not let him in, he did not cut the gas. Requested a second quote: damper was perfectly fine, it was just a loose connection.

Barry was the consultant working for Belyea Brothers. He was patient and knowledgeable. He explained in detail what was involved in setting up the new furnace. He followed up after the work was done to make sure everything was okay. I'm very happy and satisfied with the job done by Barry.

We believe the Zuba Central heat pump installed in November 2009 is largely responsible for our decreased electricity costs of at least 30%. We also notice the indoor air movement is 'softer' and more moist without a humidifier than with our previous electric furnace. The decision of where to place the outdoor unit is important (as with any air conditioner): It needs to be located where the blowing air does not disturb neighbours (or plants for that matter); Belyea Bros ameliorated the strong 'breeze' by installing a deflector to direct it away from the neighbour's back deck.

The installation was handled very efficiently and Joe's prompt returns to deal with the incorrectly programmed thermostat were very much appreciated. Now if Mitsubishi can make the thermostat more user friendly (the instructions are obtuse and steps in programming are many) this heat pump is an excellent choice as an electrical heating & cooling system, and Belyea Bros. have the expertise and experience to install it.

Chris made the whole process simple and easy to understand. We chose the options we wanted and the installation was quick, clean and efficient. We have a small 2 bedroom home with limited upstairs cooling available because of the age of the house. Putting the slim a/c in the bedroom has made a complete difference to our home. Before the installation of the bedroom a/c we would have to set the house cooling so low that the basement where we work and watch TV was almost unusable because of the cold. Now we can set the thermostat much higher and the bedrooms remain cool.
Thanks for your help and advice Chris.

The whole process went very smoothly, finished ahead of schedule. Everyone helpful, able to explain process and function clearly. Follow-up within 1 week of installation. Worksite cleaned up well.
Would recommend highly.

From the initial phone call to the installation of my furnace, contacts were extremely helpful in explaining the features of my new product. A follow-up was conducted within the first week to ensure I was satisfied with everything. I couldn't have asked for better service. Many thanks Belyea Bros (Thorncliffe).

The team from Belyea really knew what they were doing. The job was completed swiftly and with minimal disruption to the house. I would have no problem recommending their service.

Belyea Bros was recommended to us as a high quality, reliable installer when we had an independent HVAC consultation as part of a renovation project.

I requested an in-home consultation online and received a call within an hour. Barry, the systems consultant who provided our quotation, listened to our concerns and provided us with the information we needed to make our decision. He also explained the rebates we were eligible for.

The installation team was polite, neat and efficient. Work was completed on schedule and the system was explained to us. Barry followed up with a home visit after installation, as promised, to walk us through the system and make sure we were happy with the installation.

I will be able to give a more complete evaluation of the system after a full cooling and heating season, but I have been completely satisfied with the consultation and installation by Belyea Bros. At each stage of the process, they have done exactly what they said they would do and have been responsive to our questions and concerns.

Our boiler broke down and then was "red tagged" late one night in January. We called Belyea Bros the next morning. They came to see us the same day, patiently showed us our options, and helped us weigh the pros and cons of each. They explained in clear plain language which products would be suitable for us and why. They arranged for a very quick installation to minimize the time we were without heat. Everybody arrived exactly on time on installation day. They stayed late to finish the job in one day and cleaned up carefully when they were done. To top it off, they phoned a couple of months later to follow-up, to see whether the new boiler met our expectations, and to get feedback on our transition to tankless hot water. Replacing a boiler is a major purchase, and doing it involuntarily in the middle of winter could have been very stressful. It wasn't. They listened carefully to our questions and concerns, and always answered clearly in layman's terms. From the first phone call, Belyea Bros made the whole experience a pleasure. A++.