Basement Systems Vancouver Inc

After teething problems with scheduling due to the Covid pandemic it was a pleasure to have our issue rectified by your crew, Jessica and Steve. They arrived on site and promptly proceeded to address the issue and implement the required remedies. They are tremendous ambassadors for your company and I will not hesitate in recommending Basement Systems Vancouver Inc. to anyone I encounter that has a similar problem. John Greene

Really happy with the work. They were professional, everything was fully explained before they started and the work was carried out exactly as expected. I would definitely recommend Basement Systems Vancouver to other homeowners.

Needed repair to replace and tape up damaged insulation and vapour barrier. Very good job done in difficult conditions.

Jordan,Logan,Kobe were excellent, delays were not communicated with us, and the scope of the job wasn’t shared with the crew.
My wife and I are seniors and wanted to hire a company to clean our crawl space , remove the stored items to the garage and update the fibreglass insulation to styrofoam.
They sent 1 person to begin removing the stored items, my wife and I ended up working with him to get the boxes to the garage. When we asked why 1 person we were told they were very busy and had people call in sick.
The second day 2 men arrived , worked all day removing the fibreglass and installing the styrofoam. At the end of the day Logan told me they mistakenly removed the existing styrofoam ( not on the contract)
Day 3 they were here 4 hours and then had to leave for another job.
Day 4 Jessica called to tell us they had to reschedule due to sick calls.
Day 5 Kobe worked tirelessly to complete the job alone.
Very poor communication with the customer, and apparently they don’t go over the job quote with their employees, they did replace the styrofoam insulation they mistakenly removed at no additional cost.

We were very satisfied, they did what they said, so we are happy with our choice.

Thank you for such a professional job. All the staff I had contact with are fantastic.

Highly Recommended. Top quality work and very professional. We got a full basement encapsulation and it was like living in a different house - such an improvement in temperature management!

I had a great experience working with BSV. Everyone was precessional and the job went perfectly. I would highly recommend BSV to anyone. I have already told my nabour about them and their great service

I would recommend this company to anyone looking for crawlspace remediation. Very professional, friendly, and easy to deal with. The quality of work was excellent and we are extremely satisfied with the service and completed work. Special thanks to Justin, Gerald, Gloria, and Jordan for taking care of our home. Two thumbs up!

We have an ongoing water problem in our crawlspace.
We have tried other fixes and thank you so much for the job you did. The tech you sent out was very polite and obliging. However the problem still exists, so we will need to go further.