AspenClean

House & Apartment Cleaning
Toronto ON M3B 1X7
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78%

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Reviews for AspenClean

Average customer rating:
8.3 10 (48 reviews)

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Kat T
Kat T
23 reviews Markham, ON
9/10

Organic Cleaning

We had AspenClean come over for a deep clean. We picked Aspen because they use organic products and the online booking service is seamless. However, they are on the pricier side when compared to sending a private cleaner with 1 person for 2 hours or so.

I wouldn't use Aspen on a monthly basis because of the price but I would use them annually as I was happy with the result. The kitchen stove was spotless and the washrooms were really well done.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks for the review, Kat.

SANCHARI S RAI from Toronto
SANCHARI S RAI from Toronto
2 reviews Toronto, ON
10/10

Moveout cleaning

Team of four from Aspen cleaning came to do moveoutcleaning for my basement.am very impressed with their job..fantastic team...highly recommend!!!
The four girls with their supervisor was fantastic...very very impressive!!! I have used a lot of other cleaning services but aspen is the best!

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for your kind words! I will pass on your praise to the team - we are glad to help!

Jane in Scarborough
Jane in Scarborough
1 review Toronto, ON
10/10

house cleaning

Each month Orla and her team do a terrific job, even enjoying the dog who definitely enjoys them. Super service. Highly recommend it. Jane
My opinion is that the words above are sufficient.

Approximate cost of services:
$200.00
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Company Response

Thank you so much for this fantastic review Jane! Thank you for your loyal support of AspenClean, and I will pass on your praise to your team.

Mary in North York in Markham
Mary in North York in Markham
1 review Toronto, ON
10/10

Entire house cleaning + carpets - prep for sale

We would like to commend Linda (team lead) & team 4 staff for an excellent job. Thorough before and after reviews were done to ensure complete customer satisfaction. A big thank you also, to Steve & partner for an exceptional job on the carpets - look brand new - well done !!! Would definitely book AspenClean again for future projects.

Approximate cost of services:
$700.00
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Company Response

Thank you so much for this great review Mary! We are so happy to have helped. We look forward to working with you again in the future. I will pass on your praise to Team 4!

jason in Newmarket
jason in Newmarket
1 review York Regional Municipality, ON
10/10

One time house cleaning

I'm very satisfied with aspen cleaning. they use natural cleaning product which is not harmful for my children. The employee are very kind and worked efficiently. Special thanks to Team leader Linda and her team#4 squad. The only downside is the cleaning cost is higher than other competitor offered. However, you get what you pay for.

Approximate cost of services:
$600.00
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Company Response

Thank you so much for this amazing review Jason! I'm glad we impressed you with our services and our products - I will pass on your kind words to Linda and her team!

Anonymous
Anonymous
1 review Toronto, ON
1/10

Post-construction cleaning

* Very nice people but did not deliver on the detail I booked them for
* Disappointed with service - would probably be okay if you just wanted light, surface level tidying up
* Offerred to come back at 50% off or give a small discount to the amount paid (~$100 off $900); I opted for the discount and will try another service

Approximate cost of services:
$900.00
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Company Response

We are very sorry you had a poor experience with us. This is not our standard, as we pride ourselves on our customer service and client satisfaction. Please contact us at 855-925-9900 to discuss how we can correct the situation for you. Thank you.

Drew in Toronto
Drew in Toronto
1 review Toronto, ON
10/10

Been using for two years, and love them!

I've been using Aspen Clean for two years in two different places. I love how they work in larger teams, since they're in and out quickly, exactly when they say they will be, and do a tremendous job. I also love the fact that they bring absolutely EVERYTHING they need with them. I don't have to have supplies of my own on hand, and all the products they use are green. Highly recommended.

Approximate cost of services:
$140.00
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Company Response

Thank you so much for this fantastic review of our services Drew! We value loyal clients like yourself - thank you for your support of our business, and I will pass on your praise!

Joanne in Toronto
Joanne in Toronto
2 reviews Vaughan, ON
10/10

Excellent home cleaning

I hired AspenClean Toronto to clean my son's condo & they did an amazing job. Everything was sparkling; they stuck to their time commitment and didn't go over it; they were very pleasant; and they left the condo looking and smelling fresh and beautiful. I highly recommend them. Special thanks to Linda, the Team Leader, and her team! Will definitely hire them again!

Approximate cost of services:
$2,201.53
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Company Response

Thank you so much for this great review of our services Joanne! I will pass on your praise to Linda and her team, and please let us know if we can assist you or your son again :)

Private User
Private User
Private User reviews Toronto, ON
3/10

Still didn't do a proper job after emphasizing on areas i wanted to be clean

i hired their deep cleaning for move in service, and told the company and the cleaners many times that i want the shower area to be clean top to bottom and still the bottom of the shower was untouched and the walks were messy.
it was definitely a waste of money since the place was already been cleaned by another company but wasn't clean enough and still this company failed to get it clean as i wanted. no happy and will not use them again.

Approximate cost of services:
$350.00
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Company Response

We are very sorry you had a poor experience with us. This is not our standard, as we pride ourselves on our customer service and client satisfaction. Please contact us at 855-925-9900 to discuss how we can correct the situation for you. Thank you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Service

I would like to Thank the crew who cleaned my apartment on May 31st....you exceeded all my expectations. This was my first time cleaning and I am looking forward to the next ones. Thank you.

Approximate cost of services:
$300.00
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Company Response

Thank you for this great review! We are so happy we impressed you with our services. We look forward to working with you further!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AspenClean

AspenClean is the premier home cleaning service for conscious consumers in Toronto. We have been providing residents in Toronto with a natural home cleaning alternative since 2014. Our award-winning service is delivered by a team of professional, diligent and trustworthy staff and is also backed by a 100% customer satisfaction ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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