From sale to install to service call this company handled everything promptly and professionally! Thanks to all the people at Arctic Spas! You all went above and beyond our expectations and we are thoroughly enjoying our hot tub!! : D This is our second hot tub and we chose Arctic Spas based on threir reputation and they did not disappoint. Their pricing for a tub with 114 jets were the same with competitors' tubs with 42 jets! Thanks!!