Alexanian Carpet & Flooring

Floor Retailers
Halton Hills ON L7G 4J8
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100%(635 reviews)
94%(22 reviews)
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Alexanian Carpet & Flooring
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87%

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Reviews by rating (past 12 months)

Reviews for Alexanian Carpet & Flooring

Average customer rating:
8.9 10 (373 reviews)

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Private User
Private User
Private User reviews Kingston, ON
10/10

Carpet for Bedrooms - Kanata Ontario

We had all 4 of our bedrooms re-carpeted. The team at Alexanian Carpet in Kanata, Ontario were fabulous. Excellent customer service. The staff at the store are very knowledgeable about the products and very courteous. The product was high quality and the installation was very professional. I highly recommend taking your business to this store. We are very happy that we did!

Approximate cost of services:
$8,500.00
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Company Response

Thank you very much for posting your 10-Star review of Alexanian Carpet and Flooring / Kanata location. We're happy to hear that you had a great experience with both our sales and carpet installation team. Thank you again and we trust you're enjoying your new bedroom carpeting. Sincerely, Wendy Alexanian

Private User
Private User
Private User reviews Toronto, ON
10/10

area rug for kitchen

Great in-store service from Kaz. Very professional delivery men, I had given Kaz the wrong measurement so when rug came it was wrong size, it was picked up re cut and returned to me within 24 hours, can;t get much better service.

Margaret Wallace

Approximate cost of services:
$1,500.00
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Company Response

Thank you Margaret for your kind review of sales rep Kaz. We're glad you were able to utilize our speedy, in-house custom rug service to re-size your area rug ... and it is now the perfect size! Your recognition of our level of service is most appreciated Margaret, we have amazing staff who always strive to deliver an exceptional customer experience, and to be recognized for this, means the world to all of us ... thank you again:)
Sincerely, Wendy Alexanian

Private User
Private User
Private User reviews Toronto, ON
10/10

New Carpeting

We were looking to replace our carpets throughout the house. Our salesman Suresh at Alexanian on Dundas St. was very professional, advised us on the various carpets. Gave us samples to take home to see how the carpet would look in the house.
Came in after hours, measured the all the areas, and gave us a quote. The installation crew arrived as scheduled, moved all the furniture, installed the carpets, cleaned up and replace the furniture, a very professional job. I would use Alexanian again.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for your review of sales rep Suresh and the carpet installation team at Alexanian Mississauga Dundas St. location. I spoke with Suresh and he wished to relay that it was his absolute pleasure helping you outfit your home with new carpeting. On behalf of Suresh, the installers, and all of us at Alexanian's, we thank you for taking the time to post your review and trust you'll enjoy your new carpeting for many years.
Sincerely, Wendy Alexanian

Tony and Sylvia in Georgetown
Tony and Sylvia in Georgetown
1 review Halton Hills, ON
10/10

Bedroom carpeting

Carpet looks beautiful! Your installers worked fast and did a superb job. The joins that meet other carpeting and flooring under the two doors are flawless; they are placed and cut with precision. The seams joining one piece of carpet to another are invisible.

Thank you, Jason and Jim from Guelph, for helping us get the carpet installed on fairly short notice. We were on a tight schedule with other contractors, so we really appreciated you helping us out with that.

Approximate cost of services:
$2,300.00
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Company Response

Thank you Tony and Sylvia for taking the time to post your glowing review. We really do have an amazing team of installers who take great pride in their craft. To be recognized for this means a great deal and I will be sure to pass along your kind words to both the carpet installers, along with Jason and Jim at our Guelph location. Thank you! Enjoy your new carpeting and we look forward to helping you again in the future.
Sincerely, Wendy Alexanian

Roy P. in Toronto
Roy P. in Toronto
1 review Toronto, ON
10/10

Carpet purchase and installation - Mississauga Centre

Our experience with Alexanian Carpets and Floor could not have gone better. Tarek made the buying experience easy and painless - in the shop he patiently let us brows the selections on our own at our own pace but was available to answer questions when needed. He personally took measurements arriving at our home punctually at agreed time and was very professional and prompt in carrying out the needed measurements. This was followed by an equally professional and 1st class installation. When the carpet arrived at the warehouse (well within the stated timeframe), Terek called to schedule the installation. The installers (2) also arrived punctually as agreed and immediately commenced work. Job was complicated with stairs and many nooks and crannies, not to mention the nasty job of removing the the old carpet and disintegrated old underlay.... They meticulously cleaned the space before installing the new. And what a job on the installation! Fantastic attention to detail! Overall we (and most importantly, my wife) are 110% happy. I would not hesitate to recommend Alexanian to anyone.

Approximate cost of services:
$3,200.00
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Company Response

Hello Roy
Sales professional Tarek at our Mississauga Dundas St location, and all of us at Alexanians appreciate your lovely review. We have amazing staff who always strive to deliver an exceptional customer experience, and to be recognized for this, means the world ... Tarek and our installers will be so happy to read your review! We're glad you and your wife are enjoying your new carpeting and thank you for your recommendation of Alexanian Carpet and Flooring.
Sincerely, Wendy Alexanian

Randy Berry from Richmond Hill
Randy Berry from Richmond Hill
5 reviews Richmond Hill, ON
10/10

Great Quality & Service at Dufferin North

We highly recommend Alexanian Carpet & Flooring at the Dufferin North location. During our visit to the showroom, Frank (Store Manager) was very helpful (not high pressure) with providing us with options and information in regard to hardwood floors. Frank continued to be courteous and helpful after the sale was complete. Our project included removing old ceramic floor tiles before laying the new hardwood. We were impressed with the install crew. They did a tremendous job taking up the old ceramic tiles and installing the new floor. It's also important to mention that the quality of the actual hardwood delivered ( Maple Natural Prestige) was top notch.

Approximate cost of services:
$6,000.00
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Company Response

Thank you Randy for your fantastic review of store manager Frank, and the hardwood installation team at our Toronto Dufferin location. It certainly sounds like this was a large project ... the removal of an existing ceramic tile floor is a job and a half ... we're happy to hear that you were so impressed with our team and trust we were able to minimize the dust and disruption to your home during this phase. You chose a beautiful hardwood flooring product and we know you'll enjoy it for many, many years to come. Frank will be delighted to read your kind review and we thank you again.
Sincerely, Wendy Alexanian

Jan in Georgetown
Jan in Georgetown
1 review Halton Hills, ON
10/10

Warranty replacement

Matt the Manager first drove 2 hours to our cottage to inspect the wearing of our carpet. He then presented to the manufacture and was able to have the carpet replaced in full. As we were doing a reno Alexanian held our credit for more than two years. We did the replacement in two separate installations. The entire experience has been nothing but amazing. The customer service level was next to none and I will recommend Matt and his team to all my friends. We just finished up the final installation and again an installer drove 2 hours and did an amazing job. You will never go wrong with Alexanian!!!

Approximate cost of services:
$12.00
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Company Response

Thank you Jan for your wonderful review and feedback of store manager Mr. Matt Barrett and the carpet installer, at our Mississauga Dundas St. location. We're happy to hear that you were so pleased with Matt's level of care and customer service, Matt will be delighted to read your comments, thank you!! It must be such a relief to have your 2 year renovation complete ... congratulations, and we hope you're now ready to enjoy your cottage this summer season ... and of course, your new carpeting:) Thank you again.
Sincerely, Wendy Alexanian

DanielleL in Caledonia
DanielleL in Caledonia
1 review Caledonia, ON
10/10

Living room area rug

Jeff was so informative and helpful! He was honest and gave great tips that will help our purchase last a long time. Very thankful for all his advice and assistance!

Approximate cost of services:
$900.00
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Company Response

Hello Danielle
Your kind review of sales rep Jeff at Alexanian's Hamilton Mountain location is most appreciated. We're happy to hear that you found the perfect area rug for your home and I will be sure to pass your great review along to Jeff. Enjoy, and thank you again.
Sincerely, Wendy Alexanian

leon_orlowsky
leon_orlowsky
1 review Vaughan, ON
10/10

Carpet installation in all bedrooms , hallway and stairs.

Very professional service from the sales rep to the installation crew.
Delivered as scheduled, Installed within 2 days very clean and professional. highly recommend and will use them again. good experiance over all.

Approximate cost of services:
$5,700.00
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Company Response

Hello Leon
I understand the store manager Frank at our Toronto Dufferin location helped you with your carpet purchase ... thank you for your lovely review, it is most appreciated. I will be sure to pass along your great review to Frank and the installation team and we trust you'll enjoy your new carpeting for many years to come. Thank you again!
Sincerely, Wendy Alexanian

mlibarian
mlibarian
2 reviews Toronto, ON
10/10

Hardwood Floor Installation in 4 bedrooms

I am not one to write a review but I feel I have to share my experience of the outstanding service I received from the store Manager, Frank Mikalian at Alexanian Carpet. From the initial meeting, Frank was professional, friendly, helpful and very knowledgable. He went above and beyond of his job requirements to make sure I was happy. I have dealt with many contractors before and this was the first time I was pleasantly surprised of the whole experience. His team of installers were great, they started and finished on schedule, didn't take breaks and helped me out when I asked for help. The installation of the hardwood was perfect. I can't say enough about how happy I was with the whole experience.

Approximate cost of services:
$10,350.00
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Company Response

Hello 'mlibarian'
Alexanians and in particular, store manager Frank at our Toronto Dufferin location, cannot thank you enough for your glowing review. Nothing makes us happier than to receive such praise from a customer .. especially one who doesn’t regularly post comments. Frank and our hardwood installation team will be so pleased and grateful to read your kind words. Thank you once again and we trust you’ll enjoy your new bedroom hardwood flooring for many years to come.
Sincerely, Wendy Alexanian

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alexanian Carpet & Flooring

Whether you’re renovating or just moving in, let Alexanian help make your house a home. Since our founding in 1925, we’ve made it our business to give customers only the best. Offering the latest styles of broadloom carpet, area rugs, ceramic tile, hardwood flooring, laminates, vinyl flooring, cork, engineered flooring ...
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