Alexanian Carpet & Flooring

Floor Retailers
Halton Hills ON L7G 4J8
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98%(553 reviews)
98%(47 reviews)
94%(22 reviews)
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Alexanian Carpet & Flooring
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87%

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Reviews by rating (past 12 months)

Reviews for Alexanian Carpet & Flooring

Average customer rating:
8.9 10 (373 reviews)

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ER in Mississauga
ER in Mississauga
13 reviews Mississauga, ON
10/10

Hardwood purchase and installation

We had gone to the Alexanian branch in Mississauga near Battleford. Once there we engaged Leslie who was very knowledgeable and helpful in terms of wood selection and setting up the installation for us. The install itself went on time and on budget - the work (which is outsourced to a subcontractor exclusive to that branch) was precise and well-laid out. Months later, there are no signs of any issues. We would recommend them again!

Approximate cost of services:
$0.00
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Company Response

Thank you for your kind words.

Jean Montague in London
Jean Montague in London
1 review London, ON
0/10

Install 3/4 Perverco solid prefinished hardwood floor

Having bad experience in London On. Had store manager Scott H. visit install. Asked if he had installed hardwood flooring he said he had after some discussion obviously hadn't. Had know idea what he was viewing . Product was split and improperly installed. My expections were simple a reasonable product and an install conducive to maufacturers recommendations with standard and customary workmanship practices.

Thanks, Jean Montague London On.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Hire installers that know how to install the products. Store Managers that Know the products and are truthfull to their customers. without the arrogance insure products are as advertised in the store
Any advice to offer fellow homeowners facing a similar project?
Check warranties from Manufactures wood manufactures have extensive warranty exclusions. Obtain warranty in witting from the store in the event of disputes. Write your Mp for better consumer protection. Write BB and use social media.
2 of 2 people found this review helpful.
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Jack - Thornhill ON
Jack - Thornhill ON
7 reviews Thornhill, ON
10/10

Broadloom

Installation was perfect. Mohamed and his assistant did a fabulous job with attention to detail. Adds tons of value to our home. Will certainly recommend them to anyone looking for new broadloom.

Approximate cost of services:
$7,500.00
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Company Response

Hello Jack,
Thanks for taking the time to write this review, and thanks for the praise.
Allan Alexanian

George Lilly in Hamilton
George Lilly in Hamilton
2 reviews HAMILTON, ON
9/10

re-carpet 2 rooms and stairway

The salesman Alan suggested we choose Stainmaster because of its history of good wear and appearance. We have dealt with this company before when we lived in Ottawa and were pleased with the work and product at that time. Again we were pleased 1 year ago with our selection.We thought we saw a problem with the carpet and the manager personally came to our home and explained that there was no problem and it turned out he was correct......we are very happy with Alexanians
One usually only gets what he pays for

Approximate cost of services:
$2,300.00
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Sanjeev Goel
Sanjeev Goel
11 reviews Maple, ON
8/10

Rug purchase

We had been looking for a rug for our family room. We purchased a beautiful couch but no rug to match.

We were driving by this store on Dufferin and pulled over and went it. The person we dealt with was very good in showing us different samples, explaining and most importantly wasn't pushy.

He allowed us to take the rug and try it and if we didn't like, money back no questions asked. This was unique and we accepted. It was a prefect match.

Very good service and quality product.

Approximate cost of services:
$1,200.00
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Company Response

Hello Sanjeev,
Thanks for the kind words.
Allan

Nikki in Mimico
Nikki in Mimico
8 reviews Etobicoke, ON
9/10

Purchased carpet

I purchased really good quality carpet through the store. I lucked out because they were having a huge sale the day I went in. The install went fantastic. The stairs feel great and the job was done cleanly.

Approximate cost of services:
$850.00
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Company Response

Hello Nikki,
thanks for taking the time to post this review, and thanks for the kind words, we appreciate it.
Allan Alexanian

Katherine in North york
Katherine in North york
4 reviews North York, ON
10/10

Alexanian Rug

Beautiful selection of rugs online, and I was very pleased with the fact that the rug looked almost exactly as it did in the pictures on the website. Customer service was extremely helpful. I love my new rug!!

Approximate cost of services:
$500.00
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Company Response

Hi Katherine, thank you for taking the time to write a review, and thanks for the kind words.
Allan Alexanian

Alison in Mississauga
Alison in Mississauga
3 reviews MISSISSAUGA, ON
10/10

Carpet Upstairs and Basement

We used Alexanian (Erin Mills Prky location) to purchase our carpet for our new home. We completely redid the carpet upstairs and in our basement. The sales staff were excellent in helping us decide what carpet was best for our home - and gave us a great deal too.

The installers were on time and very friendly. It was a huge job and instead of taking an extra day they brough 2 additional guys the second day to get it all done for us.

Overall, we were very impressed!

Approximate cost of services:
$6,000.00
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lawrence in Mississauga
lawrence in Mississauga
3 reviews Mississauga, ON
10/10

installing hardwood floor

Did a very excellent job on putting the flooring in. Top notch work and in the end it looked very good. Over the course of 3 days and through adversity Derek and the boys carried on in a professional manner and got the job done.

Approximate cost of services:
$12,000.00
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Kenny
Kenny
3 reviews Mississauga, ON
10/10

Carpeting for the basement floor

I bought the carpet from Mr. Johan at Alexanian Carpet Erin Mills with his recommendation. The carpet was very professionally installed & it really brings out the best of that space. Mr. Johan came after installation to inspect the whole job & answer any of our concerns which we had none. The staff at erin mills location is doing a great job.
We highly recommend them to anyone who is in the market to buy a carpet or a rug.

Approximate cost of services:
$6,800.00
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Company Response

Kenny, thank you for taking the time to tell us how we are doing. I am glad to hear that you had a great experience at our Erin Mills location. We hope that you will enjoy your new carpeting for years to come.
Best regards, Allan Alexanian

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alexanian Carpet & Flooring

Whether you’re renovating or just moving in, let Alexanian help make your house a home. Since our founding in 1925, we’ve made it our business to give customers only the best. Offering the latest styles of broadloom carpet, area rugs, ceramic tile, hardwood flooring, laminates, vinyl flooring, cork, engineered flooring ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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