Alexanian Carpet & Flooring

Floor Retailers
Halton Hills ON L7G 4J8
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98%(47 reviews)
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Alexanian Carpet & Flooring
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87%

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Reviews by rating (past 12 months)

Reviews for Alexanian Carpet & Flooring

Average customer rating:
8.9 10 (373 reviews)

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dstrobel
dstrobel
1 review Kitchener, ON
9/10

new laminate flooring and installation

Quality install, and very courteous professional and knowledgeable installers, that cleaned up at the end of each work day.

Approximate cost of services:
$10,000.00
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Company Response

We would like to thank you for the glowing review of Alexanian's Kitchener team. We're happy to hear that you are so pleased with your laminate flooring and the installation process. I will be sure to share your kind words with our Kitchener store manager Nasser and his installers.
Sincerely, Wendy Alexanian

Carpet  in Georgetown
Carpet in Georgetown
1 review Halton Hills, ON
9/10

Bedroom Reno

Just purchase a brodloom carpet for a bedroom in the condo the carpet layer did an excellent job in less than an hour fast and clean thank you Henry keep up the good work

Approximate cost of services:
$700.00
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Company Response

Hello and thank you for taking the time to post your review, we truly appreciate it! We trust you are enjoying your new bedroom broadloom carpeting and I will be sure to share your great review with our installer.
Sincerely, Wendy Alexanian

DeOre Interiors in Burlington
DeOre Interiors in Burlington
1 review Burlington, ON
10/10

Home and Office Interiors

When looking for new flooring for clients we always turn to Alexanians Burlington!!
Nancy is the person we trust and value for the best service and advice!
We know that the job will be done on time and budget.
Service and quality are always found at Alexanians!!

Approximate cost of services:
$10,000.00
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Company Response

Thank you DeOre Interiors for taking the time to post your very kind review of sales professional/designer Nancy at our Burlington location. We appreciate your continued confidence in Alexanian's and look forward to many more years of working together.
Sincerely, Wendy Alexanian

Stew
Stew
1 review Waterloo, ON
10/10

Install flooring

The project was completed on time in a very professional manner. The installers were onetime and very experienced. We are very pleased with our new floor and will use Alexanians in the future as well as recommend them to anyone looking to put In a new floor.

Approximate cost of services:
$7,000.00
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Company Response

Hello Stew
Thank you for posting your 10-star review! I understand that Nasser at our Kitchener location assisted you with your hardwood flooring. We are happy to hear that you were so pleased with both Nasser's knowledge and the installers workmanship. I will be sure to share your kind comments with our Kitchener team. We look forward to helping you again with your next renovation and certainly appreciate your recommendation.
Sincerely, Wendy Alexanian

LawrieFamily in
LawrieFamily in
2 reviews Burlington, ON
10/10

Flooring for upper hallway and new carpet on stairs

We first used Alexanian, Alisha, last April 2017 and we decided to continue our flooring to our second floor and do our stairs.. Our flooring was discontinued but Alisha found some in the warehouse. Contacted Alisha and it went as smooth as the first time.
We are very happy with Alisha and the product and the installers.

Approximate cost of services:
$1,900.00
1 of 1 people found this review helpful.
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Company Response

Hello Lawrie Family
Thank you for posting your great 10 star review of sales professional Alisha at our Burlington store. So glad that Alisha was able to source the discontinued flooring for you and we very much appreciate your repeat business. I will be sure to share your kind comments with Alisha and we look forward to helping you again in the future.
Sincerely, Wendy Alexanian

Morgan
Morgan
1 review Oshawa, ON
10/10

Large rug cut from carpet and bound

I went to Alexanian's to research getting a large rug for my family room. I needed the rug to be 12' X 13.5' so I knew I had to have carpet cut and bound. The Manager was so helpful in helping me select the colour I was looking for and select the grade of carpet. He was excellent in explaining all of the different grades of carpet and what he recommended that I choose. His customer service was excellent and above any other flooring/carpet store I went to. The Manager followed up with me once the carpet was ordered and also followed up with me as to when I could expect the carpet to be delivered to the store and ready for pick-up. I would go back to Alexanian's for any of my carpet needs but overall, I would highly recommend the Manager as his customer service and expertise was fantastic. Thanks!

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Company Response

Hello Morgan
I have to assume that since you're from Oshawa, you must be referring to our Whitby location and in particular the store manager, Shant. Thank you so very much for your glowing review, and for taking the time to do this for Shant and all of us at Alexanian's. It means a great deal to everyone! I'm glad you were able to find the perfect custom sized "rug" for your family room, and yes with the abundance of carpeting options available it really is a great option for dealing with irregular rug sizes. We hope you enjoy your new arearug and I will be sure to share your kind comments with Shant.
Thank you again,
Wendy Alexanian

Jacques &.
Jacques &.
1 review Fort Erie, ON
10/10

carpet and blinds

We walked into Alexanian's St. Catharines a couple months ago to possibly buy a carpet as we saw that they were on sale. We were greeted as we walked in by Haroot and shown the carpets on sale and found two that we liked! With his expertise in sussing out what we really wanted - we choose the one that looks great in our house.

We also were in the market for blinds for the master bedroom and the kitchen. He came out and measured (even though we were 40 minutes away) and showed us what we picked in the store to make sure it was still what we wanted and gave us a quote.

Brian and Greg (the installers) also came out and measured again and 4 weeks later installed the blinds quickly and with professionalism. No fuss, no muss and all trash taken away.

We had a terrific experience and would recommend these professionals to anyone.

Thank you, Cathy & Jacques

Approximate cost of services:
$6,000.00
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Company Response

Hi Cathy and Jacques
Sales professional Harout and the installers at our St. Catharines location can't thank you enough for posting your wonderful review. We are happy to hear that you had such a positive experience from start to finish with our level of service, product, pricing and follow up. We trust you'll enjoy your new window coverings and carpet for years to come and Harout looks forward to helping you with your next project. I will be sure to share your kind words with Harout and the window blind installers.
Sincerely, Wendy Alexanian

shatfordmusic
shatfordmusic
1 review Fenwick, ON
10/10

Flooring in our living room

Great salesman in the store! Adrian was friendly, helpful and honest. When he came out to our home, that first impression was totally solidified. He really knows what he is talking about, and took time to answer all my questions. The fellows (I don't recall their names) who laid the laminate worked steadily all day and did a fantastic job. It absolutely looks beautiful!! They even did a great job on the inside of the linen closet that is rarely seen!! They obviously took great pride in their work. Alexanian wasn't the cheapest price we found, but I really feel like it is worth the extra money. It's becoming increasingly rare to have a good shopping experience *and* a good product, but Adrian and Alexanian managed to do just that.

Approximate cost of services:
$2,500.00
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Company Response

Hello Shatfordmusic
WOW, thank you for your glowing review of Adrian and the installers at our St. Catharines location. Adrian is such a wonderful gentleman ... experienced, conscientious and truly cares about each customers experience from start to finish. It means a great deal to all of us when people like yourself take the time to express their delight with our employees, quality of products and level of service. I will be sure to share your very kind comments with Adrian and the team at our St. Catharines store, they will be thrilled!
Sincerely, Wendy Alexanian

Satisfied B.
Satisfied B.
1 review Barrie, ON
10/10

Installation of hardwood flooring purchased at Alexanian Barrie store

Great in-store service, as well as superb job of installing the hardwood flooring. All questions were answered thoroughly from our initial meeting as well as installation.
Thank you.

Approximate cost of services:
$5,000.00
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Company Response

Hello Satisfied B.
It's wonderful to hear that you had a great experience from your initial visit to our Barrie store through to your hardwood flooring installation. Thank you for sharing your comments and I will be sure to pass this along to the Barrie crew ... they will be thrilled! We look forward to helping you again in the future and hope you enjoy your new floors.
Sincerely, Wendy Alexanian

Dhenry07
Dhenry07
1 review Mississauga, ON
10/10

Family room and stairs carpet

Sales professional was excellent
Arrived on promised date
Arrived on time
Very professional
Very efficient
Cleaned up completely
Removed all waste
Excellent experience from the purchase to the installation
Will recommend whenever possible

Approximate cost of services:
$3,200.00
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Company Response

Hello Dhenry07
Thank you for your glowing review of our sales professional and carpet installation crew. Customer service is extremely important to all of us and to be recognized for this means a great deal. We hope you enjoy your new carpeting and appreciate any recommendations.
Sincerely, Wendy Alexanian

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alexanian Carpet & Flooring

Whether you’re renovating or just moving in, let Alexanian help make your house a home. Since our founding in 1925, we’ve made it our business to give customers only the best. Offering the latest styles of broadloom carpet, area rugs, ceramic tile, hardwood flooring, laminates, vinyl flooring, cork, engineered flooring ...
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