In Home Services

we wold just like to post that in home services dod an exlent patio and stairs for us we are very pleased on the project thanks again chris and leann

I saw this site AFTER I signed a contract and began to worry! My husband and I though we would never see these guys again but when I made a call to Harris our salesman, he got back to us right away. I didn't mention that I read the reviews on this site just to see what they would do. Well, to our surprise, they came 1 day late, but then again it was raining for a few days before and we were very shocked how fast everything was done. We thought this would be a 1 week job but they came at 7am sharp and were done everything by 6pm! The workers are extremely nice and paid attention to detail. Our whole street was full of big trucks and machines and my children where excited to watch. The owner David was on his hands and knees the whole time laying our custom design pattern of stones. He was very pleasant and funny as where his staff! They really do take pride in their work and although we had a few lower quotes (the lower quotes were going to take 5-7 days to finish our project) and many higher quotes, we still went with them as our salesman explained that they use all new and the best materials. Overall we were quite impressed with everything, it turned out better than we expected. As we went to pay David, we did finally mention that we were concerned with these bad reviews but he explained that out of 400+ projects they do each season, there is always a few customers that want to change the contract or ask for extras for free and get upset when they dont get their way. I guess with the few only bad reviews and the many projects they do, the percentage of people complaining is very low. So I thought I wold take the time to give our opinion, as we have no complaints whatsoever. We would not hesitate to refer Inhome Services to anyone!

I have to say In-home-services Interlocking is the worst contactors I have even seen. They have signs everywhere, attracting people with their low price. Yes, their so-called-promotion price sounds a good deal, but once you sign a contract with them, then your nightmare starts. They have terrible customer service, the boss Dave treats customers extremely badly. They do their work very quickly, yes, it sounds good, right? They do it so fast, for my two-car garage and front steps, they only assigned 8 hours for the work and when it was getting dark, they withdrew all stuf and left frontsteps unfinished. They claimed the work was done and asked for the balanced payment. I was so pissed off and argued with the boss Dave. Finally he agreed to keep one guy to finish the frontsteps. The frontstep was eventually finished but they made lots of damages on my garden, and left tons of junks on the road. This company is definitely a scam. Before you decide to hire a contractor, you should do your own research first, do not trust the references they provided. A while ago, I met someone in my daughter’s dancing school and talked about interlocking contractor, she said she hired In-home-services a year ago, and the driveway seemed getting move around and had bumps already. Although they claimed two years warranty, they never came back to fix them. I am starting to worry about mine…

We did have a good idea of what we are getting into with in-home services based on neighbours reviews, but at the end they did a really great job, and we are very pleased with an end result. I would recommend them to others, with a warning to keep an eye on certain things, but for the money they are the best deal out there.

I had a large interlocking project done.
To be brief, and believe me, this is very BRIEF !!....
- Crew did not show up on start date, I called daily, it took 5 days to hear back from someone, no appology.
- Crew is very messy and do not clean up after themselves.
- Contract stipulated removal of all debris, don't count on it!
- Contract stipulated polymeric sand, they began using regular sand until I had to 'remind' them what was supposed to be used.
- Damage to property by crew was not repaired.
- HUGE amout of various debris was not removed.
- Tools of mine that they 'borrowed', are now gone.
- I had to pay more money to deal with these issues myself that they said they "would take care of", and clearly didn't.
- I was nothing but very nice to the crew at all times, hoping it would help me in not getting screwed over, it obviously didn't make a difference.
- Dave and Doug are impossible to get a hold of once they are paid.
- If they say they will return after being paid, dont count on it!
- I had to call the city to contact them for the "mess" they left on city property at the front of my house and for not taking bundles of extra stone they said they were "coming back for".

*** You are better off paying the extra grand or two, or three, and go with the next contractor !!

I asked this guy by the name of Doug to give me an estimate. I went through another 10 interlocking service companies before I gave Doug the go ahead to prepare the contract. I thought he knew what he was talking about and his words sounded satisfactory. Made the initial payment the day I signed the contract and haven't heard from him since then. It's day 38 and the work was suppose to start three days ago. I tried calling the number on the contract but to no avail since the number belongs to an outsourced company. The representative on the other line has told me that I will get a call back but I never do. I am hoping that I don't suffer the safe fate as the rest of the people who had problems with In Home Services. And now there isn't even enough time for me to contact another company to start the work immediately. I don't think I'll be recommending the company to anyone unless the work is done properly. I wouldn't be surprised if the people who provided their names as references are In Home Services' employees!!!

Had a rep attend my residents about 3 weeks ago.

Was told work would start the following week, now 3 weeks old. Owner, Dave [last name removed-- Ed] is very difficult to talk to. Keeps making excuses and keeps saying we'll start next week.

Fact is, I don't think they'll ever start at this point and they're running away with my deposit!

Stay away from this rip off!

Spread the word about In Home Services and hopefully we can stop these ******* guys from ripping off others.

Thanks.

I used this company for interlocking patio and walkway, but in the end wished I hadn't. Originally, I was told the job would be done when I asked for it to be started. 2 months later, they finally got around to doing it, in the fall so never got to use it till the following year. The kids he had working were rather sloppy and never did the patio steps properly. I was promised it would be redone in the following spring, but never did it till the late fall of that year. Then he left all the debris in the driveway in front of the garage and never cleaned up. Could not use garage until I had to pay someone else to remove it. Would not suggest using this company, also very tardy in returning calls.....job does look good but a lot of headaches and heartaches in dealing with the owner. Stay clear!!!