Josh in Toronto

We sought to completely gut our smaller city homes’ backyard and add a small pool. After an extensive review of providers we chose Aquaspa/royal stone group. Their integrated approach had our project finished extremely quickly so we could enjoy the new space the entire summer. We had what were described as minor hiccups. Or so we thought starting with the liner splitting on the first day the pool was filled - emptying the whole thing over night (imagine our surprise to wake up to an empty pool!) The build has extensive issues that didn't reveal themselves until a few months later. Namely, sunken stone work, really poor carpentry, and a liner installation that continued to plague us (wrinkling). They were never able to fix the issues and did not take responsibility. Leaving us to buy a new pool heater, salt cell and a new liner all for just our 3rd pool season (after 2 seasons with countless issues). I highly recommend you not be seduced by photoshopped social media pictures and go with a pool company that has significant experience. It's clear these folks do not. They even went so far as to blame us by suggesting the water chemistry was the issue. I submitted to them monthly water test results from Bonavista (where I get my water tested) showing nearly perfect water. Trust us. Look elsewhere.

Tony and his team are incredible to work with. Tony has a strong eye for design and a remarkable ability to exceed high expectations on service delivery and quality. He helped transform our bathrooms into spaces that are incredible. He was able to deliver a product that looks beautiful in the most economical way. Even when the usual unkown's came up along the way Tony kept to his contract and worked with us on great solutions that made our spaces even better than we had hoped for. He even provided a number of "add-ons" without charge which was a novel experience for us. His customer service is second to none. We trust him implicitely with our home and know he is precisely the guy to use to ensure that any renovations we do make sense for us as well as ensuring the highest value added return and bang for the buck if we were ever to sell. Tony is far and away the best contractor we've ever worked with and we are certain to work with him again.