Stacey in Maple

This company is not worth the energy it takes to dial their phone number. We had a MINOR issue with our dishwasher but it still functioned (it wasn't draining fully). I called this company in an effort to repair the problem before we went away on vacation. Now I'm the first to admit that I should have done better investigative work because they do have TERRIBLE reviews but I didn't have a lot of time. The technician came out and told me it would cost 280 dollars for the service call and in 80% of the cases it can be repaired without a part being ordered. I agreed, I really just wanted it to be functional for my parents who were staying at our home while we were gone on our vacation. Well, he opened it and said it was the cleanest dishwasher he had ever seen and it was in really good shape and he didn't think it was a blockage. He took it all apart and messed around with it and showed me that my pump motor was slowly dying BUT not to worry because it could still be used and showed me how to drain it manually if some water remained in the bottom and left (after using my towels to clean up his mess). We didn't risk it being used while we were away but came home to it leaking even when it wasn't used. It's way worse now then it was before this so called technician touched it. The useless customer service people said I'm not authorized to send someone back to your home unless you order the new part ($350.00). I explained this has nothing to do with the part and everything to do with this "technician" creating new problems. This company is an epic fail. I'd rather buy a new dishwasher than deal with people with no business ethics.