Had an issue with our dish washer, did not take time to read Home stars reviews...Tech came out and in 8 minutes said it was the motherboard and it would need to be replaced for $438.03 plus his $80.oo show up fee.. Paid the money and he came back 2 days later with the new motherboard installed it and the dish washer still did not work.. At that point he said he would go and research to try to find the problem...I actually saw him in his truck seaching google on his phone...So I told him enough put my motherboard back in and take out the one you brought.. He explained he could not do that after getting off the phone with his office and that he just needed one more part from office to fix it all and he would be back next day but the extra part would be 350.00...I just wanted him gone I called his office and said please come pick up your motherboard and reimburse me as it was not a faulty motherboard as the new one does not work either...Office manager extremely rude and aggressive..flatley refused saying tech would be back with another $350.00 part and the dishwasher would work.. Back and forth for a few weeks demanding our money back..it was not until I said screw it I am going to CTV news and see what Clive Foran has to say...did she say she would give all our money back minus the $80.00 for tech...At that point was just glad it was done so the 80.00 I could deal with.. Never ever use this company!
- Approximate cost of services:
- $438.03