Let's start by saying that I wish I had done some research before I called this company. I was told that there would be an $80.00 service charge that would be waived once I agreed to go ahead with the repair. Once tech arrived he said it would be $280.00 for him to inspect and that I had to sign the Labour Quote Approval before he could begin. Well, I was desparate to have my fridge fixed, so I signed the document. After trying a few things he said that the main board would need to be replaced and that he had to go back to the shop to have their parts deparment look into getting me a price. This was on a Monday. I then did some research online and read the negative reviews. I decided to call another company. They came and determined that it was not the main board that needed replacing, but that the left side door switch cover was broken, which he fixed on the spot.....cost $171.00. I finally heard back from the first guy on Friday, 5 days later (not sure why it takes 5 days to get a price), and was told that the part would cost $594.00 + tax!!! Needless to say, I told him that it was already repaired. I did file a complaint with Appliance Repair Guys, which proved useless......just got the run around from them. DO NOT USE THIS COMPANY....EVER!!!
- Approximate cost of services:
- $280.00