City of North Vancouver

We called Milani for a leaking toilet - broken seal. We were unhappy with the current toilet and asked for it to be replaced along with the repair. The customer service called us back within an hour, we arranged service the next day, they had a toilet in stock, James the plumber arrived when they said he would, he made the repair, cleaned up and was respectful of our home, He gave us some info that would help with future repairs and even took a look at another toilet in the house and made an adjustment to solve that problem as well. Overall responsive, timely and reliable service. The service had to be done on a Saturday - we did not want to delay the repair- so it was a bit more pricey but well worth the smooth problem-free service.