although the store is well stocked, and the policy of teh company with regards to returns, exchanges is outstanding, the in store help is horrible. If I am not with my husband, I feel I am invisible. I ask for help, and I get the run around of people who are not from that "department", then the ones who are cannot help either, and find teh product in their computer but not on the shelf. I bought a bbq but never got the cover that goes with it, got a bike but not the basket, could not get tires becaues they do not take orders- you have to find them in stock or return till you do. The funniest thing evre, was 2 years ago on a Sat afternoon, when the cashier and hsi supervisor moved me back and forth between two cash registers that were malfunctioning, with a cart full of merchandise. I was beyond being upset, stuck around to see how long thsi sharade can last, after twnety minutes, even the supervisor's nerves began to crack. She offered me to take any plants I want, free, because it was the day they wee closing the outdoor center. And I did! I drove hime in a jungle, barely able to see the road from the bushes surounding me. I will be enjoying my garden full of trophy bushes and roses, for many years to come LOL!
- Approximate cost of services:
- $1,000.00