DON'T CALL APPLIANCE REPAIR GUYS. I called Appliance Repair Guys and I fully explained issue I was having with my washing machine. Water wasn't draining out. I was told that it would cost $80 for technician to come out and diagnose problem. The technician came over and said he was confident he could fix the machine. He told me there was a flat rate fee of $280 plus taxes. No parts were replaced. The washing machine operated for a couple of weeks and then broke down again with the same issue. Called Appliance Repair Guys a second time and I was told I needed a new pump and it would cost $450 to repair. Why wasn't this information provided at first visit? I have declined the second repair and will never contact this company again. I feel very misled and ripped off.
- Approximate cost of services:
- $316.40