Carey from York

We had to repour the concrete subfloor in our basement, so while we were at it we had several plumbers in to give quotes on installing rough-ins for a new bathroom. Khem and his team from Everest were quick to get back to us with a quote, which was very reasonable. He suggested putting in a back-water valve as well, which would be covered by a rebate from the city. We agreed to expose the drain and when we did, we found that the main sewer pipe was clay. When they showed up on site, Khem also noticed that the stack was rusted and leaking a bit (that's the joy of a 100+ year old house!). They quoted us a new price for all the work and completed everything within a week, including the inspection. We were always able to get in touch with Khem right away, which was great. One small piece of the rough-in job was missed but they came back to add it right away. The only small issue was that we found the door was left unlocked by one of his guys - who explained and apologized afterward. I would warmly recommend Khem as hard-working and conscientious. Thanks!

My husband is from Finland and we wanted a "dish drying cupboard" installed in our Ikea kitchen. For some reason Ikea Canada doesn't offer these options out of the box. Ikea Man was the only assembly service that was willing to make modifications (we provided the racks). I believe we paid a bit extra for this, but it was worth it! Dimitri and John worked a 12-hour day to install our small galley kitchen in a 100-year-old house -- they managed to get everything level and even helped us work through some little glitches caused by plumbing and flooring and a mistake we made in our order. They were very conscientious about cleaning up the space and vacuumed and stacked boxes before they went to lunch or left for the day. They did have to come back to finish the job, mainly because Ikea sold us some irregular parts that had to be exchanged. The only small thing we realized later was that they installed the range hood too high -- there is a regulation height in the instructions that our HVAC guy pointed out later.