woke up to sewage on my lawn, called Mr. Rooter. Neighbor advised call municipality. Mr. Rooter arrived first, I asked if this was municipality concern, technician mislead me and said needed to see inside. When municipal workers arrived he told them there was no sewage on the lawn when he arrived that backup was into house(not true). They then scoped my line and told me that I had a 12 ft. long sag in my sewage line that they would excavate & replace for $5000. When municipal workers returned they found the blockage on the city side and scoped my line and told me I had a 12 inch long sag of about 2 inchs deep and not to be worried about that it was normal. They told me that there was no way my sewage line was blocked on my side and that I had been ripped off.
- Approximate cost of services:
- $1,000.00