J in Toronto

The Chimney Company is HANDS DOWN one of the BEST companies we have ever worked with! And we have worked with a lot of people! Bill, we have had some bad experiences with home repairs before and were wary of having to select yet another company to work with when we discovered our brick chimney was deteriorating and had to be rebuilt. There are several top rated companies on Homestars but much to our surprise, you were the only one who insisted on seeing the chimney IN PERSON before providing a cost estimate! Because of that you were able to catch an issue that none of the other companies noticed because they were relying solely on photos. You were also the only one who returned 24 hours after completion of the rebuild to seal the chimney! I think these are such significant differences between you and the others and they made us feel that you genuinely cared about doing exceptional work, no matter how small or large the job we needed might be. We wholeheartedly agree with the other positive reviews: your team was punctual, tidy, professional. Really appreciated how you referred us to homes nearby for whom you had done similar work so we could see what the final product would look like and how it might hold up over time and how you kept in contact with us in the weeks prior to arriving on site so we knew the timelines of when the project would start. Couldn't have asked for a better company to work with and the bar has now been set very high for any future people we need to work with. THANK YOU again!