iCare Appliance Repair

They pick up the phone every time I call. They set up an appointment to come to my home to repair my unit on the next day. They communicate with me right away about the timing of technician. The technician has very high experience and can explain a few similar cases to ensure that I understand what it will be involved. The home office is so supportive as they explained very clear about steps, procedures, and time of ordering parts. They are very patient and accommodate all your inquiries. At the end, they provided the best alternative solution and they act upon it right away after agreeing. This is absolutely creating a win-win situation to all parties involved - owner, repairer, warranter, and manufacturer. Most importantly, they act promptly and educate me. Therefore, it is quick and I did learn in case of the future needs.

I dealt with ICARE to service an appliance I purchased
From the time I called , to the professional technician and the follow up, ICARE is a GREAT company to deal with
I would highly recommend them

My Range required a new Mother Board that was repaired under warranty by I Care appliance. This company certainly knows what they are doing, very professional. Service man Vlad provided excellent service. Would highly recommend.

Excellent service.
Very timely response fast obtaining parts.
Work done very professionally with an excellent demeanour.Highly recommend

The staff and service were excellent. Customer service representative was very polite and attentive. She even check back to make sure everything was working properly.

Friendly, respectful, professional staff and work.
Answered all questions in a straight forward easy to understand manner.

I've tried icare 3 times and every time, the job is done up to my satisfaction.

We had 2 technicians come to our commercial office to replace the freezer door and they did an amazing job. I would recommend using their services!

Our Whirlpool washing machine had been experiencing an "F9 E1" error on an intermittent basis. After unsuccessfully trying to troubleshoot on our own (manual resets and cleaning the pump filter) it was time to call in a pro. A referral led us to iCare and two days later we were back in business. From the initial call, pre-service confirmation, visit to assess the issue(s) and final visit to install a part, our experience was top notch. The technician was friendly, professional, respectful, very tidy and a pleasure to have in our home. It was also nice to receive a follow up call a week later to ensure that were were happy and everything was working properly. While I hope that all our appliances will work without issue for years to come; however, if we do need help, I wouldn't hesitate to contact iCare.

Fixed my Fridge the next day and was extremely accommodating of my schedule. The technician was incredibly professional, came in a timely manner and demonstrated a high level of care for clients.