Fida Restoration

Waterproofing
Toronto ON M5V 3S1
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HomeStars
Waterproofing
Fida Restoration
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Reviews for Fida Restoration

Average customer rating:
9.3 10 (36 reviews)

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Eileen in Toronto
Eileen in Toronto
1 review Oakville, ON
10/10

Installation new concrete walkways

Shawn was very professional from the time of our first meeting to provide a quote to finishing up the job. We are happy that the materials used were commercial grade. Shawn attended the job site daily to manage his team and was always available to answer my questions. He had to deal with a difficult neighbour which we worked together to resolve minor issues. He also accommodated scheduling time with our sprinkler contractor who had to do rerouting work. Thank you Shawn and your team for completing the project before the winter.

Approximate cost of services:
$16,000.00
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Company Response

Thanks for choosing us to do this project for you! It was our pleasure!

Jerry
Jerry
1 review Toronto, ON
0/10

Walkway construction

I would not recommend Shawn or have him do any further work, around my house because he does not honor his warranty.

Some erosion occurred in a section of the walkway. He said he would repair it after inspecting. Many months later, he changed his mind and accused us of causing the damage due to putting salt on the walkway.

We only used NON CORROSIVE (Calcium Chloride) Snow Melter on the sidewalk.

Approximate cost of services:
$6,000.00
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Company Response

Hi Jerry, the type of damage on your walkway is a typical salt damage and unfortunately this type of damage is not covered under warranty. When you called requesting a warranty repair, we met you at your home and investigated the issue. The facts considered in our decision making are as follows:

- We used 32-C2 concrete for your walkway which is the optimal concrete to use for slab on grade City sidewalks.

- The concrete was placed on a nice sunny day in May 2018. There was no rain in the forecast 24 hours before and after the pour. There were no concrete finishing issues during the time of concrete placement.

- Excluding the area of damage, there was no other damage visible during our assessment of your walkway in June 2020. The entire walkway was still in perfect shape. The damage was localized to only the one area, indicating a large and aggregated amount of salt was placed there. You also showed us one other similar damage on an existing pre-cast driveway curb, indicating the salt might have damaged that curb as well.

- Physically, the depth and the appearance of the damage are consistent with salt damage.

- A lot of calcium snow chloride snow melters on the market still contain 95% sodium chloride (regular salt), as shown on the ingredients list. You must ensure to use pure calcium chloride pellets. We were not contacted to provide advice on which snow melters to use.

Based on the information above, this damage is not warrantable. To fix this damage, we are able to resurface this concrete. If this is of interest, we will be happy to do this at a minor cost, as you are one of our existing clients. We hope this information helps. If you would like to discuss further, you can call or email us directly and we will be happy to serve you.

The Fida Restoration Team

Jeff in Toronto
Jeff in Toronto
3 reviews Toronto, ON
10/10

Good communication

I had water coming up from the ground into my basement and Shawn helped me navigate through the different options. He was professional and punctual. Great communication and came in for some warranty work. Would recommend.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for the kind words! I enjoyed completing your project.

Joe Lyle from Mississauga
Joe Lyle from Mississauga
3 reviews Mississauga, ON
9/10

Driveway and walkway redone

Shawn and his team were outstanding. They were patient with me, took the time to answer all my questions and address my concerns. Shawn was readily available and always responded to me in a timely manner. I had to have a tree removed and AC unit moved for the work to be completed and Shawn took care of sourcing these out so that I didn't have to worry about finding these services. Very professional. His crew were friendly and accommodating. The finished product is amazing we couldn't be more please. Highly recommend Fida Restoration

Approximate cost of services:
$16,000.00
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Company Response

It was a pleasure to deal with you Joe! Thank you for choosing us to do this project for you.

Gordon
Gordon
3 reviews Brampton, ON
10/10

New Backyard Concrete

Fida Restoration was contacted to install a new 30 x 15 concrete pad plus steps for my backyard that I've been itching to do for years. Had a number of contractors quote on this work and Shawn was somewhere in the middle of the pack of quotes. I decided to choose Fida because of the following reasons:

1) Shawn was very professional
2) Comprehensive in his quotation
3) Didn't cut corners and made sure the job was quoted right

After the job was completed, my wife and I were very pleased with the quality of work, attention to detail and professionalism of the Fida crew. I asked their crew to take some of the waste material from the 6" of dirt that was removed to backfill a deep swale to level it out and they were very cooperative and helpful.

The Fida team also cleaned up the site after they were done, a nice touch at the end to show their professionalism.

They stand by their warranty and I will update this review again if there was a need to call them back, and if they full-filled their warranty.

As for now, I am very happy with my new concrete pad and look forward to enjoying it for years to come.

Thank you Shawn and the Fida team!

Approximate cost of services:
$7,000.00
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Company Response

Thank you Gord for the comprehensive review and more for your hospitality! It was a pleasure to work for you.

Rox
Rox
13 reviews Toronto, ON
10/10

Superior quality and excellent customer service!

When my neighbour and I were looking to build a concrete walkway between our houses and keep water out of our basements, we found FIDA and a handful of other companies on this platform. FIDA stood apart from the rest in terms of quality, price and professionalism. The team started on time and were very good at communicating with us all along the way. After experiencing a few unexpected hiccups with the external waterproofing material and with stormy weather, Shawn, Wilver and team were totally focused on getting everything done properly rather than rushing to end the project. FIDA fulfilled a request for a VOC test. What sets this company apart is their high standard of excellence and customer service. I will hire them again!

Approximate cost of services:
$7,000.00
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Company Response

Thank you for the great review! It was a pleasure to work for you.

Richard in Toronto
Richard in Toronto
1 review Brampton, ON
10/10

Concrete pad

Friendly excellent service the contractor delivered as promised and on time. The price was fair.
The on-site workers were professional and friendly I would highly recommend this company

Approximate cost of services:
$4,700.00
1 of 1 people found this review helpful.
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Company Response

It was our pleasure to do this project for you and the unique application. Thank you for choosing us!

borx7 in Old Toronto
borx7 in Old Toronto
1 review Oshawa, ON
10/10

Garage floor

We called many places looking for quotes before choosing Fida Restorations to pour the concrete floor of our oversized garage. Shawn's prices were comparable to most. The thing that sold us on choosing this company was that the owner, Shawn, was honest and upfront about what was and was not needed and did not try to sell us anything we didnt need. We were able to schedule the work within a few days of getting our quote. They showed up on time, were quick and professional. They cleaned up all their mess and left us with a completely smooth garage floor!
We highly recommend Fida Restorations and will be sure to use them again for future projects.

Approximate cost of services:
$2,500.00
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Company Response

Thank you! It was a pleasure to do this work for you.

Private User
Private User
Private User reviews Brampton, ON
10/10

Concrete Porch and walkway repair

My porch and walkway had cracks and the paint was peeling. I told Shawn we did not wish to replace the porch at this time. Rout and sealing of our front porch and walk way, plus parge repair of our front entrance was done by Fida Restoration. They also painted the porch and entire walkway. Shawn and his team were professional and efficient . They did an excellent job.

Approximate cost of services:
$2,600.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the kind words. It was a pleasure doing this work for you.

HOME G.
HOME G.
1 review Toronto, ON
10/10

Basement concrete pour

We had Shawn and his team come out to pour some concrete over newly installed radiant heating pipes on an existing Slab.
His team was confident, experienced and very friendly.
As a contractor, these are important qualities. I will use FIDA restoration again.

Approximate cost of services:
$8,000.00
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Company Response

It was a pleasure to work for you and we look forward to serving you again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fida Restoration

We do: - Foundation & Basement Waterproofing - Concrete Repairs (porches, steps, pool decks, curbs, foundations) - Decorative Concrete Slabs (driveways, basements, garage floors) We are: Responsive, friendly, and knowledgeable, we assess every situation individually to come up with a last longing solution to fit your budget. Our team is ...
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