Installation new concrete walkways
- Approximate cost of services:
- $16,000.00
- Company Response
Thanks for choosing us to do this project for you! It was our pleasure!
Installation new concrete walkways
Thanks for choosing us to do this project for you! It was our pleasure!
Hi Jerry, the type of damage on your walkway is a typical salt damage and unfortunately this type of damage is not covered under warranty. When you called requesting a warranty repair, we met you at your home and investigated the issue. The facts considered in our decision making are as follows:
- We used 32-C2 concrete for your walkway which is the optimal concrete to use for slab on grade City sidewalks.
- The concrete was placed on a nice sunny day in May 2018. There was no rain in the forecast 24 hours before and after the pour. There were no concrete finishing issues during the time of concrete placement.
- Excluding the area of damage, there was no other damage visible during our assessment of your walkway in June 2020. The entire walkway was still in perfect shape. The damage was localized to only the one area, indicating a large and aggregated amount of salt was placed there. You also showed us one other similar damage on an existing pre-cast driveway curb, indicating the salt might have damaged that curb as well.
- Physically, the depth and the appearance of the damage are consistent with salt damage.
- A lot of calcium snow chloride snow melters on the market still contain 95% sodium chloride (regular salt), as shown on the ingredients list. You must ensure to use pure calcium chloride pellets. We were not contacted to provide advice on which snow melters to use.
Based on the information above, this damage is not warrantable. To fix this damage, we are able to resurface this concrete. If this is of interest, we will be happy to do this at a minor cost, as you are one of our existing clients. We hope this information helps. If you would like to discuss further, you can call or email us directly and we will be happy to serve you.
The Fida Restoration Team
Thank you for the kind words! I enjoyed completing your project.
It was a pleasure to deal with you Joe! Thank you for choosing us to do this project for you.
Thank you Gord for the comprehensive review and more for your hospitality! It was a pleasure to work for you.
Superior quality and excellent customer service!
Thank you for the great review! It was a pleasure to work for you.
It was our pleasure to do this project for you and the unique application. Thank you for choosing us!
Thank you! It was a pleasure to do this work for you.
Concrete Porch and walkway repair
Thank you for the kind words. It was a pleasure doing this work for you.
It was a pleasure to work for you and we look forward to serving you again!