Better-Ridge Roofing Inc.

Formerly Betteridge Roofing
Roofing
Caledonia ON N3W 1N6
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HomeStars
Roofing
Better-Ridge Roofing Inc.
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77%

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Reviews by rating (past 12 months)

Reviews for Better-Ridge Roofing Inc.

Average customer rating:
8.9 10 (13 reviews)

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Private User
Private User
Private User reviews Caledonia, ON
2/10

Finish the job

Better Ridge Roofing did our roof five weeks ago, they were short two roof vents. They have done three houses since and still have not finished doing our roof. Every time we talk to Steve he promises he will finish the job but never does. Now he wont answer our calls, we paid him up front now we have to find a roofer to complete the job which Steve wont. The I guess we have take Steve to small claims court. We will follow up and let all of you know how we made out.

Approximate cost of services:
$900,000.00
1 of 1 people found this review helpful.
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Kayla in Hamilton
Kayla in Hamilton
0 reviews Hamilton, ON
10/10

Roof

We recently had our entire roof replaced by Steve and his team. This is our first home and our first time having our roof done - we were nervous about the process but Steve and his team were extremely professional and friendly and answered all of our questions. The team did a great job cleaning up every day before they left and we are beyond satisfied with the entire process and final job. Highly recommend Steve and his team at Better-Ridge Roofing , thanks again Steve!

Approximate cost of services:
$7,500.00
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Company Response

Thanks Kayla !!!

Justin
Justin
1 review Hamilton, ON
10/10

Great experience, great communication

Steve came recommended to me by a work colleague and not only did he answer on the first ring, but him and his team delivered on every item that they promised they would. Work and clean up we’re done in a timely manner and very professionally. Highly recommend Better Ridge Roofing.

Approximate cost of services:
$6,500.00
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Company Response

Thanks Justin, It was a pleasure meeting you

Private User
Private User
Private User reviews Vittoria, ON
10/10

Roofing - shingles

Emergency roof leaking, July 2020. Steve came out the same day ,Saturday , to look at roof. Had to do whole roof. Came back did the job on Friday and Saturday. Very pleasant fellow, crew was good too. My only one itty bitty thing, was as a home owner we always check after job is done. I checked area where trash trailer had been parked and found a few roofing nails, gravel driveway, that I picked up. Thought I had them all but in Sept, got a flat on my lawn tractor. Roofing nail. We just had the windstorm Nov. 15, 2020 and not a shingle missing. I recommend this company.

Approximate cost of services:
$15,000.00
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Company Response

Hello, I apologize for the flat tire on your lawn tractor. We always try and do our best to ensure that we get all the nails . I'm glad you are happy with the roof
Thanks for everything
Steve

Alison in Burlington
Alison in Burlington
0 reviews Burlington, ON
10/10

Highly Recommend

We had a great experience this fall having Steve and his team replace our roof. They were on time and did a great job. We especially appreciated their clean up efforts. They did a great job tidying up so that our kids and dog could safely get back out around the property. We would highly recommend Better ridge for anyone looking to replace their roof.

Approximate cost of services:
$6,020.00
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Company Response

Thanks so much ! It's was great meeting you.

Aleida in Toronto
Aleida in Toronto
1 review Hamilton, ON
4/10

Roof gutters neglected

Needed a new roof and gutter covers for my ederly mother's home. Roof was installed June 25/20 and roof itself paid for immediately. Steve said it would take a couple of weeks for the gutter covers to come in to be installed. Despite my many phone calls and emails over the last 3 months about their status, I got absolutely no response from Steve. Although we were pleased with his initial work we are not happy with his lack of follow up. I shudder to think of how he might handle a warranty issue should a problem arise.

Approximate cost of services:
$7,638.80
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Company Response

I am sorry that you feel this way . Due to covid -19 we where we closed for a couple months. I have emailed you several times this week , since things seem to be getting back to normal . If you actually check your invoice you where never charged for the gutter guards. I completed everything I was paid for on my contract !!' I'm sorry this pandemic has put everyone behind. Also unless there is a problem with your roof we don't "follow up " . FYI I have 100's of satisfied customers and treat my clients like family . As you can tell folks this is my only negative review ! And Unfortunately the details are inaccurate

Thanks
Steve

Paul Riley in Caledonia
Paul Riley in Caledonia
0 reviews Caledonia, ON
10/10

Roof & Siding

Steve and his crew just finished up transforming our house. New roof, siding, fascia, soffit, seamless eaves with gutter guard etc.. They shortened some peaks and cut off an awning to tighten up the look. The house pops with character and the craftsmanship is top notch. I will be working with them again and if I can help find jobs for this company in the future I will. Very happy with the job. Well done they should be proud.

Approximate cost of services:
$16,000.00
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Company Response

Thanks , it was my pleasure

Ryerson U.
Ryerson U.
0 reviews Hamilton, ON
10/10

Large church roof

The scope of the project required new shingles on the sloped parts of the roof and new flat roofing extending down both sides of the buiding. It was a very large job. Steve was great to deal with. He communicates clearly how he wants to complete the work. If he needs to alter his plans due to unforeseen circumstances he explains what the problem is and suggests the best approach to resolving the issue. I valued his opinion on the best way to proceed and his focus on saving money where possible.

I would recommend Better Ridge Roofong to others.

Approximate cost of services:
$75,000.00
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Company Response

It was a pleasure meeting & working with you .
Thanks again
Steve

Private User
Private User
0 reviews Caledonia, ON
10/10

New roof

The price was fair and the service was excellent. I am completely satisfied with the finished product. I was most impressed with how polite Steve's crew was. They were proffessional and I appreciated this. Especially around my young family.

Approximate cost of services:
$8,200.00
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Company Response

It was a pleasure meeting all of you
Thanks again
Steve Betteridge

Mike C.
Mike C.
1 review Hamilton, ON
10/10

New roof

Showed up on time as promised. Got straight to work. Clean and quality job. Steve does not cut corners he strives for quality workmanship and customer service.
Thank you betteridge roofing.

Approximate cost of services:
$4,500.00
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Company Response

Thanks mike . I’m glad you guys are happy with everything. It was a pleasure working for you.
All the best
Steve

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