Oneway Structural & Construction

Thank you for guiding me through the construction process, being kind, understanding, and always ready to accommodate my needs. My recent experience working with Oneway was amazing. Highly recommend.

Wes and his team were friendly, attentive and professional. They stuck to the quote and even finished ahead of schedule. They also took extra care to help preserve an ornamental ceiling, which I was really concerned about. Overall very happy w their service and would recommend to others.

We are so happy that we found Oneway Structural and Construction! We started with a long list contractors but glad we chose One way for our project, they were the most responsive to our initial questions and request for a bid, that ultimately our decision to use them was easy. We used them to add an addition to our house, remodel the kitchen and add a mudroom/powder room.

A few things really set them apart. First, they were and are so incredibly responsive. Some of the contractors I was given from friends were hardly responsive enough for me to get a consult or a bid. Almost all the other contractors we met with never even followed up with us after providing a bid. That really shocked me considering how much money we were investing in our house. Even now, I wouldnt hesitate to reach out to Oneway if I had a question.

Secondly, Wes came up with several creative and cost-cutting ideas to help me achieve the look I wanted. The end result is beautiful and we love our new addition and kitchen. Investing in our home and using Oneway was the best decision we couldve made.

Lastly and most importantly, they are truly a kind, decent, hard-working company! When you hire a contractor to do work in your home, you are inviting them into your life for an extended period of time. I didn't take it lightly that whoever we hired would be in and out of my house for months, interacting with my kids and creating a space that my family would enjoy for many, many years ahead. 

Downsides? We experienced a couple of delays, but that was more due to outside companies and not Oneway (the gas company needing to move our meter was a huge frustration) Again, Wes and his crew never left us hanging or were delayed in responding to our questions or concerns.

I am very happy with the service I received from Oneway structural and construction. They were professional and courteous. My family and I were away for a good portion of the work and I felt comfortable leaving while the work was happening. They're trustworthy and communicative all along.

We are thrilled with the work that Oneway completed for us. They weren't the lowest of 3 quotes that we got, but I am glad we went with them. Once the permit was finally done, they got started quickly and we're amazed at how quick it came together. The crew showed up when we were expecting them, were really pleasant, and always put in full days. They were all great to work with, very responsive, and were able to address all of our questions and any minor issues that needed to be addressed. Start-to-finish was a great experience, and we love using our new space!

If you need construction on your house...call Oneway! The crews are incredible. They are responsive, respectful, trustworthy and timely. The craftsmanship and quality of work is far superior to the original finishes. I couldnt be happier! Thank you so much for everything you guys do.

We had an excellent experience working with Oneway. They helped us to formulate the best plan for an unused area in our house, came up with several different options to fit within our budget, and delivered excellent results. They are very trustworthy (they even did the work in our house while we were on vacation), professional, and left the space clean & tidy everyday. We would definitely use this company again!

We contacted Oneway in early Sep 2021 for the removal of a loadbearing wall to expand our main floor area. Wesley and Deila were very responsive at the start and other than a few delays with getting the structural engineer in, everything seemed to be going well. We paid them a 50% deposit (~$7500) We were told by email in late November that the permit application had been submitted to the city planning office and that it should not take long. While we had originally been told about 6 weeks (late Nov), we acknowledged that there would be delays until early in the new year due to COVID. In early January 2022, we inquired as to the status of the work and were told that they were waiting for the city's approval. In late January, with no updates forthcoming from Oneway, I went directly to the city and they stated that the permit was ready and they were just awaiting the payment of fees. What was disturbing was that they said the permit application was only submitted to the city after I had checked with Oneway in early January, and not in November as they had told us. We requested some clarifications, especially given these false statements, and never heard from them. We eventually decided to give up and sent them requests for the contract to be cancelled and for our deposit to be returned, by voicemail and email. All we ever got from them afterwards was an email stating that while delayed, they were finally up and running and expected our work to be done in the May-June timeframe as if nothing happened. We replied, pointing to our previous messages, that we no longer had any trust in them due to false statements and that we wanted the contract cancelled and deposit returned. No response. We eventually hired a laywer who sent them a formal request and again no response was received. We are now preparing a small claims case to have it adjudicated.

P.S. Get a physical address just in case. Neither their website, their paperwork, nor their business licence has one. The only thing they have is a rented PO Box at a self-storage facility here in Ottawa. Makes it a bit hard to serve papers.

Fell free to email me at boomboy64@gmail.com if you have had similar dealings with Oneway.

We were fortunate to have found a company like Oneway for our remodeling project. They have been head and shoulders above any other contractors we've worked with. All of the folks genuinely take pride in the work they do. The owner has been amazingly patient and listened to all of our concerns. All of our concerns and questions were quickly and fairly addressed. I am consistently impressed with the attention to detail that the crew give to everything they do. They make sure that everything they touch is done right, is solid as a rock, and looks good in the end. They listen to what you want but make adjustments based on their deep experience, knowing what produces the best result. They were able to anticipate my needs and adjust based on the age of the house, making sure that things were done right and up to code. I wouldn't hesitate to work with them again in the future.

I super recommend this company.. everyone was great, I absolutely love my new open space.