Dr. Duct

Decent Job, attention to detail could improve, a little expensive, but overall content with performance.

We hired them based on a reference and they did a good job, professional, polite. We had a bad experience in the past, and this one was very good as far as the work done. The reason for 3/5 stars is the extras in the invoice. I was very disappointed at the additional costs, expecting to pay approximately 750 plus taxes and they dinged me for everything they could! I expect to pay for what I get and when I hire a company to do 3 houses in a day, you think maybe they will acknowledge and thank you for the business, not ding you for everything.
As I said earlier, job was well done, professional and polite. The guys cleaned up after themselves and made sure not to mark any walls with their equipment. The price was steep, but the job was well done! Overall, they could have simply given me a price that better matched the end invoice. Regardless of how many houses they did in a day, 1,300 more than paid their expenses plus profit! Be more up front with the estimate, after all they have the experience and know all too well these houses!

Basic duct cleaning. The employees were very nice and seemed knowledgeable. They explained all the extra costs beforehand so there weren't any surprises when it was time to pay. I think the cost is a little excessive for the amount of time spent, but I guess those are the going rates for duct cleaning. Based on price, this is not a service I would do every 5 years. I would be more willing to service my ducts every 5 years if the price would be around the $300 mark.

Cleaned two furnace vents and replaced an outdoor vent cover. They were on time and efficient.

They had to cut my furnace, but they didn't say it would cost me money.
They told me about other services that they could do and I wish I would have been told on the phone as it would have given me the time to make a decision.
They didn't close all the vents when cleaning the ducts and one of my bedrooms and my kitchen were left in a disgusting way. The dust and debris ended up on my counters, floors and carpet.

They walked with the boots on my white carpet in my bedroom.. they had floor protectors for the mains area but didn't put it on my white carpet.

Overall I am just happy that my ducts vents are cleaned, but not the way it was done and I will not have this company to it again at my house. Very disappointed.

Professional, courteous and clean. They showed me the debris that was being removed with a camera in the duct. Very good work.

Dr. Duck and its employees were very professional in the cleaning of my furnace ducts. They left a clean workplace, and were very good at explaining what the procedures they undertook t o make sure that all safety precautions were taken.
I recommend Dr. Duck as they do a good job!

j. C. Burke

On time, efficient, cool outdoor to indoor machines, and super quick. Happy to have peace that dryer is not a danger and could for years. Next up - the ducts !

Marc and the staff came over and checked out the system for me as I had never had a furnace before (Prior home had Electric Baseboard Heating........I KNOW ...BUMMER $$$). The initial team did a complete inspection as to number of ducts, number of lines, number of ceiling plates etc and then told me they would call back with an estimate and a scope of work.

The turnaround time was quick, the equipment was state of the art and the cleanliness and attention to walls and furniture surprised me. The guys were here for three/four hours and came back with a plate for a new ceiling hole they made to better reach a duct.

I was very satisfied with the price and quality of work. I would recommend Dr. Duct to anyone wanting a guaranteed quality cleaning ( No corners cut). Staff are competent and in my case, a new employee was given a detailed overview by the Company Owner himself. A good sign!!

Bravo Guys...Keep up the good work.

Garnett Gow

Dr. Duct came highly recommended to me through work colleagues. They arrived on time for the appointment. Took great care in ensuring that no damage would happen to my home by laying out runners on the floor, placing plastic corner guards on each corner that may come into contact with the hoses and even hanging a door screen on the front door to keep bugs out while it had to remain open for the hoses. They completed the cleaning quickly and efficiently, and made sure that everything was back to normal before leaving. If asked I would recommend them without hesitation.