Luxury Window Coverings

I am very satisfied with the service that was provided by luxury window covering, special shout out to Adriano who came out and went above and beyond by not only providing an exceptional experience but also helped in ensuring our home looked perfect. He asked what was important to us and really tried to understand what we were looking for and came up with great recommendations that we are absolutely impressed with. The value we received made a huge difference as it wasn't just like they were out to give you the most expensive product they had they were looking at making sure they met our needs. Adriano also took the extra step by following up with us. That's always a great touch as it showed they wanted to make sure we were happy. Thank you!

Adriana was my sales consultant and he was fantastic - we called for a free consultation and we were very impressed with the service and decided to go with this company, within 3 weeks we received our shutters and Micheal came to install and was very friendly quick and courtous he was in and out in half a day and we are very happy with the service and would highly recommend luxury window coverings to all our friends and family . Thank you

After couple days of research online, I came across this company in Ontario that provides quality-affordable shutters. Initially, I though it was a bait and switch type of deal, but it wasn't the case after giving them a call. They provide all their customers with free in home consultation without any pressure at all, which I love! During the consultation I told the guy what I wanted and he gave me his suggestions at the end based on his expertise that made total sense for my place. Subsequently, I was provided with an estimate on the spot and a date for installation without any pressure. The estimate I was given was for everything, which I was amazed by and how affordable they were!!!! They were very accommodating despite my hectic schedule and showed up on time. I really love my shutters!!! I would most definitely recommend Luxury Window Coverings to anyone. I will be using them again in the future for sure!

Adriano is a nice guy and the product and service he provides are good...if nothing goes wrong. Since March I've been dealing with him and his installer, and initially things went well. However there were a few small issues. One blind had a malfunctioning clutch that needed to be replaced and additionally much like a previous poster Adriano recommended blinds for an en suite that were totally see through at night. After raising this concern he agreed it was a problem and agreed to replace the blinds at cost. I thought this was fair, however no one came to take the old blinds, and it took an angry email to get someone to come and collect them. Adriano then offered to replace them for free. A nice touch which was appreciated, but this started a pattern of problems that is still continuing to this day. Adriano promises something, I don't hear from from him when he says he will call or come over, missed appointments, after which I call or email angrily, and he then tries to smooth things over by adding more free service or items, which is great, but ultimately the process is never finished. I warned him that my patience is running thin, there are still issues with the blinds in the en suite, and he swore that if I emailed a picture of the issue he would be by the next week when he was in the area and finish the work. I did, and that was three weeks ago, and my patience has run out. I'm hiring another company to come in and finish the work, and in good conscience I can't recommend him to anyone, because it's now December and this whole saga started back in April. Sorry Adriano but you took advantage of my patience. You're a nice guy, but I can't give this service more than a 5/10. The actual blinds seem to be good quality so far, but again if anything went wrong with them I have my doubts that anything would be fixed in any kind of timely manner.

I was really happy with and impressed by the great quality of the drapery & blinds, the attentive service, and the competitive pricing of Luxury Window Coverings. Luxury Window Coverings was extremely helpful (and very patient) in helping me understand and sort through the variety of products available for windows. I have to say the quality of workmanship on my custom window treatments was outstanding. I have gotten many compliments on my drapes from family and friends. I also had some unique installation needs and the installer came up with a great solution. Not only did I get excellent and reliable service, great product quality and installation, I also got very competitive pricing. I highly recommend Model Space Design. Adriano was great and outstanding.

I got shutters for my whole house done with Luxury Window, 18 panels in total. I had repetitive issues with the quality of one set, but Adriano has been excellent in addressing it and working out a solution. He is very customer focused and provide excellent service. We're still working on fixing this panel, but I would definitely use him again and recommend his services.

We hired Luxury Window coverings after two other competitors because Adriano's social interactions have been pleasant from the start. I know i was done with curtains because they are a hassle and need to be matched, washed & ironed for proper presentation. In two weeks time, he was able to provide us with much needed privacy for the new home. We had to make certain adjustments as the first installation did not allow us to open the windows and the 2nd adjustment is some of the shutters became loose in the few months of having them. Regardless, Adriano has been gracious in accommodating these adjustments and his staff also provided excellent service. Now our house is beautiful with shutters to last us a long long time. I would gladly recommend them to anyone. Great job guys and we really appreciate your patience in hearing us out. Thank you!

Valerie
Courtice, ON

I am very happy with our shutters from Luxury Window Coverings. Adriano provided us with fast, friendly service. He took the time to explain the features of his product, answered all of our questions, and delivered the product quickly. The installation was smooth and professionally done, and the installer was friendly and courteous. We are thrilled with the final product.

Adriano and his team did a great job of fitting and installing California shutters in my condo. Adriano suggested some great ideas and solutions for my challenging windows and they fitted no problem when they were delivered.

The quote was competitive, they worked around my schedule and I love the finished product. Would definitely use them again.