Appliance Repairman

Same story as everyone else. They did this to my single mother (I am 23) who supports me and my two other brothers. She barely makes above minimum wage and SIGNED UNDER DURESS. THEY REFUSE TO LOOK AT ANYTHING UNTIL YOU SIGN THEIR "LABOUR QUOTE APPROVAL" WHICH STATES THAT IF THEY DO NOT REPAIR THAT DAY, YOU MAY BE CHARGED FOR PARTS AND FOR AN INSTALLATION. MEANWHILE THE TECHNICIAN THEMSELVES TELL YOU THAT YOU WILL NOT BE CHARGED FOR INSTALLATION WHILE THEY ARE IN YOUR HOME AND PROCEED TO CALL YOU LATER WITH A PARTS QUOTE AND A QUOTE ON THE INSTALLATION. THE TECHNICIAN PANICKED MY MOTHER INTO SIGNING BEFORE SHE EVEN HAD THE CHANCE TO LOOK OVER THIS LABOUR QUOTE APPROVAL THOROUGHLY AND IN HER DESPERATION TO GET THE MACHINE FIXED SHE SIGNED.

DO NOT HIRE THESE GUYS.

I called because my range hood was leaking cold air into the kitchen and needed a flap at the outlet to stop it.
The man took it apart and then told me what the problem was, even though I had mentioned it first. He said I should buy a kit from the hardware store and get a handyman to fix it because he didn't do that kind of repair. The original cost for the repair was going to be $580 or so, and he reduced it to $283, just for this service.

I called regarding water in my washing machine. Paid $300 for repair. Four days later, same problem was present. Called technician who was extremely rude and failed to solve the problem. No refund. HUGE waste of money. Do NOT use this company for service.

Called to repair LG Fridge with light burnt out. Diagnostic was that light bulbs overheated and burnt parts on fridge. Parts were ordered from LG, and replaced. Cost was $750.00. Within 3 days, light was burnt out again. Told me that there was a recall from LG and there was nothing more they can do. They did not guarantee their work and were extremely rude to deal with. No refund was given. HORRIBLE COMPANY. NEVER HIRE.

I knew i had a broken drain pump.. after showing up i was quoted 280$ plus tax and 'parts if necessary'. I paid 90$ to have time show up and do nothing but confirm my diagnostic. and their competitor will do it for a third of the price. Waste of time and money. Terrible company.

This company does not care about it's reputation or customer service. They are fraudulent and incompetent. When asked what the min. repair fee was they should clearly say it's min. $380+tax even if it includes fixing a hinge that takes 5min.

DO NOT USE www.appliancerepairguys.ca

A rating of 1 is too high for these guys.

ON top of that, the repair guy was rude.

Tony, from appliance repair guys came out to fix a dishwasher that the new owners of my old house claimed wasn't working. Not only did he address the problem he fixed it right there on the spot. Honest guy will use again.

I paid a service call for a tech to come out and tell me that my dishwasher was broken. The tech took off the bottom plate ( 2 screws) and looked in with his flashlight. He then told me it would be $280+ tax+ parts to repair my Samsung dishwasher that is ,one year old and under warranty? How is it that any kind of appliance is $280+ tax + parts to diagnose and fix ? He told me he had to tweak the relays on the motherboard. That is the biggest crock I have ever heard. I called the number and was given a standard answer as to this issue. STAY AWAY FROM THESE GUYS AT ANY COST. I will not back down until I receive my refund for the incompetent service.

Same story as everyone else. Should have looked into these clowns before calling them. Incompetent, no license. $280 plus parts if needed?? What's the $80 plus tax service call for. I'm in the service business, I have to provide my customers with an accurate quote to repair. I should have known better.

At best, I would call them ethically dubious. The buttons on my washer were all unresponsive (which I later found out was a simple control lock function.) Technician arrived, said he had taken a look at the washer, but I would need to pay a flat $280 fee for the repair. I was not present - the technician would not proceed until our caregiver signed the consent form. He called back two minutes later saying it was functioning properly again. I asked him how he "fixed" it so quickly and he told me that he held a certain button in for five seconds to disengage the control lock. Of course, since I had agreed to the repair fee, there was nothing I could do. A completely sketchy way to do business. Their customer service person did not care in the slightest and wouldn't budge on the fee.