Fortress Windows & Doors

Hi Julian, thank you for taking a few minutes to write your thoughts down. It is our pleasure and honour to work for our clients and we respond by bringing our best to each job. No matter how big or small the job may be, when you do it with excellence, our clients will always be glad they choose Fortress Windows and Doors. Keep well, Steve and the Fortress Team

Hello Cathy, thank you for writing your review. We are pleased that you are so happy with the work we did for you. We bring top quality products and workmanship to our clients and everybody on our team knows what the expectations are in order to work with Fortress Windows and Doors. We strive for excellence in every area of our business and want to say thank you to your for choosing us to do your work! All the best, Steve and the Fortress Team

Hi Joe, thanks for the review. When you called me and we discussed the pricing for your job, you mentioned I was the lowest price... that's because during the crazy pandemic many companies are gouging their clients and that is just WRONG. Yes, prices have gone up for almost, if not everything and we have all had to deal with that but let's still keep fair and equitable pricing for people looking to do work and improvements around their homes. This is called Integrity in my books. Thank you for choosing Fortress Windows and Doors... All the Best, Steve and the Fortress Team.

Hello and thank you for writing. We appreciate your confidence in Fortress Windows and Doors by awarding us your window project. We realize that it can be a "jungle out there" when trying to decide who you can trust to do a great job for you. If there is ever an issue on a job site we only have one question for our clients.. "what do I need to do to make you happy?". You see, we think long term and how your satisfaction affects both your attitude about our company and if you would ever recommend us to your friends and family. We get a tremendous amount of referral business so I guess the proof really is in the pudding! Steve and the Fortress Team

Hi Bart, it's great to be two for two! I often tell people that even the worst contractor will get lucky once in a while and do a good job. When people actually come on to the HomeStars site and read the reviews of Fortress Windows and Doors, it helps give them the confidence to know that we will do a great job for them... and we will! Running a business isn't easy, there are a lot of "moving parts" and integrating everything to create a seamless trouble free experience for our clients, is what we're all about. The pandemic and supply chain issues has certainly been a challenge for us because there are so many things completely out of our control, yet we still do our best! Have an awesome day Bart! Steve and the Fortress Team

Hi again Scott! Thank you for your continued confidence in Fortress Windows and Doors! Great products and great service isn't something that can happen intermittently if it's going to have any long-term affect and meaning. We approach each day and each job with the intent to bring our best to each of our clients! When you trust us with your hard earned money, we want you to know you made a wise decision. Thanks again for your business! Steve and the Fortress Team

Hello and thank you for your comments. I apologize about the sticker on the window and if you'd let us know, we'd be happy to come back and remove it. Our lifetime warranty covers things like that! I think the only place we'll find perfection is where there are no humans...lol.. we strive to do our best! Thank you for your business, Steve and the Fortress Team

Hi Lucy and thank you for writing. The eavestrough system of a home is very important because it keeps water away from your foundation and potential leaks into your basement. The new eavestrough are typically 5" and are held in place by screwclips rather than nails so it is a much stronger system. The downpipes are typically 3" x 3" which are bigger than most existing downpipes as well. Your new system will be much more robust and take away the volume of water from your roof much more quickly and efficiently. Thank you for your business! Steve and the Fortress Team.

Hi Thomas, I know you're not from Ottawa! We "go the distance" but not that far. We try to accommodate everybody as best we can and know that the small jobs don't generate enough money for many companies. It is a good will gesture on our part because we know that you know many other people you can send our way! All the best! Steve and the Fortress Team

Hello and that you for your review. It was a pleasure working with you and your new front door looks absolutely amazing. The "curb appeal" of your home just increased dramatically!!! New windows and doors are truly an investment that will pay you back every day they are in your home with a greater comfort level as well as a greater energy efficiency! Thank you for your business! Steve and the Fortress Team