Adequate Solutions

Window & Gutter Cleaning
Burnaby BC V5A 3Z1
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Reviews for Adequate Solutions

Average customer rating:
9.9 10 (70 reviews)

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Darren
Darren
5 reviews Delta, BC
10/10

Gutter cleaning, repair, and modification

Absolutely perfect. The job was done quickly and the price was fair. My downspouts were undersized and overflowing. He added much larger ones with lower height "clean-outs". Thank you.

Approximate cost of services:
$350.00
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Company Response

Thanks Darren. As you could see it yourself, it is quite logical and easy to implement, but not a lot of people do understand the logic of the gutter system. What, why and how it all supposed to work. This is why your downspouts were undersized and gutters were overflowing. The basic principles of the system haven't been changed since 1950s. And most of the technicians have been trained on those principles. Despite that average house in Vancouver in 1950s was only 700 sf. As you could imagine, 700 sf house is a one level bungalow,that was very easy to clean. So, inefficient gutter systems were acceptable, because it was fairly easy to maintain. Nowadays, houses get bigger and higher, but no one rethink those principles, and adapt to the current property sizes. It is exactly why I told you that gutter system that you had,was installed for the look of the protection from the rain water damages, but not for the actual protection. This is why we had to do small upgrades to your system, to make it adequate to the amount of rain water we are getting every year.

Private User
Private User
Private User reviews New Westminster, BC
10/10

Gutter cleaning

He provided excellent service. He came and cleaned our gutters and fixed some gutter problems which he saw. I am definitely going to use this company next year to clean my gutters.

Approximate cost of services:
$200.00
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Company Response

Thank you very much for your kind words. I was gals to help.
But is was exactly like what I am always saying. There are design and installation problems on almost every house, and once we find and fix them, your gutter would work and flow much longer.

S MacInnes in BC
S MacInnes in BC
1 review Greater Vancouver, BC
10/10

gutter cleaning

Called a few businesses yesterday and were told it would be a 2 week or more waiting time for service. Understandable after all our rain and windy weather but called Adequate Solutions left a message and Iouri promptly called me back and made a time to come by today. I found him pleasant, knowledgeable and he even went out of his way for me and trimmed back some branches causing problems with the falling leaves to the rooftop gutters. I would definitely use him again and recommend him to others.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Suzanne. I was in the area, so it was fairly easy to accommodate your request. And please remember to call me if you would have any issues with your gutter system

Private User
Private User
Private User reviews Vancouver, BC
9/10

Gutter repair & cleaning

My husband had inquired with a couple of gutter cleaning companies for a free estimate quote & decided to go with Adequate Solutions.   We were given a quote of $150 for the gutter cleaning service & an extra $50 for the repair of one of the gutter joints.  Iouri was very knowledgeable and explained his cleaning process by hand removal of dirt and leaves from the gutters. While louri was cleaning our gutters that day one of our neighbor across the street came over and inquired with my husband about the gutter cleaning service.  He later emailed her the Company info & the following morning two of our neighbors across the street had their gutters cleaned by Iouri too.  We would definitely recommend Adequate Solutions for gutter cleaning.
We had our gutters cleaned just in time before this rain & wind storm hits this week!  

Approximate cost of services:
$200.00
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Company Response

Thank you for the positive review. I really appreciate it. I hope that the "life hack" that I showed you for the cleaning of that tough spot on your deck roof will make your life easier.

chris in Vancouver
chris in Vancouver
2 reviews Vancouver, BC
10/10

gutter cleaning

A year ago I got "A big name service company" that was supposed to be reputatble to clean my gutters, but I noticed after the job was supposed to be done that during heavy rain falls water was still not coming down the down pipes and over flowing over the side of the roof. Luckily I called another company this time around and Juri came and used my phone to take the before pictures of my roof, and clearly nothing was done by that company last year!! After Juri finished the job he used my phone again to take the after pictures and that really gave me a piece of mind. A picture is worth a thousand words and I absolutely 100% recommend Juri from Adequate solutions to anyone. Not only did he do the job that was asked, he also cleared another pipe that was clogged and helped me secure yet another pipe that was missing a screw at no extra charge. This guy is awesome!

Approximate cost of services:
$180.00
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Company Response

Thank you Chris. It was a real pleasure to solve all the problems you had with your gutters. And your experience with "A big name Service Company" is somewhat typical. Because you have to remember that larger the company is, larger the distance between the person who getting the check and person who is there to do an actual job. I don't even have to say that majority of the time you would get recently hired student, who knows nothing except to get in and get out as fast as possible. His paycheck doesn't depend on the quality of the job he did. And most importantly, he doesn't have knowledge, skill or motivation to do the job right. There is NOTHING for him in satisfying your, homeowner, actual needs. And most definitely, he is not WILLING to go extra step to satisfy your need. If he is not charging you you for the extra job he did, he wouldn't be paid any extra for doing it. In fact, he would get paid less, because of the time lost doing extra staff to fix problems you have.
And you did a right thing by having your homework done and contacting us for your gutter problems.
Thank you again for letting us solve all of your gutter problems.

Nina in Port Coquitlam
Nina in Port Coquitlam
1 review Coquitlam, BC
10/10

Gutters Cleaning and Repairing

It's always a great idea to support your local businesses. I initially called to have our gutters cleaned and two leaky downspouts repaired. Yuri and his company deliver excellent service, totally professional from beginning to end: showed up on time, repaired broken parts and thoroughly cleaned gutters with reasonable costs. Our clean and repaired gutters handled huge rains we had last weekend without a problem.

Approximate cost of services:
$450.00
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Company Response

Thank you Nina for finding a minute to share your experience with our company. Our goal is to analyze and advise, and as you saw your self, we really done our homework, and understand gutters as almost no one around.

Tristan in Burnaby
Tristan in Burnaby
1 review Port Moody, BC
10/10

Roof maintenance

Called Adequate after the deluge a few days ago that made it painfully apparent we had clogged gutters. Yura came the next day, took before and after photos, and was friendly and efficient. I wouldn't hesitate to recommend his services.

Approximate cost of services:
$260.00
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Timothy in Burnaby
Timothy in Burnaby
1 review Vancouver, BC
10/10

Gutter Cleaning

I have used * Iouri and Adequate Solutions * twice over the past 2 years and both times they have been professional, clean, and timely in keeping with their appointments. They provided gutter cleaning service and did a very nice job and even showed pics of before and after the jobs were done. The most recent time after doing the gutter clean, he came back a couple days after I told him there was a gutter problem at the front part of the house. This was due to a previous installer who put the gutters initially. The downpipe was installed badly thus reducing water flow of that pipe dramatically. Iouri not only fixed it but also checked and fixed all of them as well. This is type of added service that was much appreciated and he did not charge me extra for it. Thank you and I highly recommend Iouri and Adequate Solutions.

Approximate cost of services:
$100.00
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Company Response

Thanks Timothy. This is a very big issue, at list here in Vancouver. We encounter bad installations on 4 out of every 5 houses we attend for cleaning. Some times it's done to encourage home owner to do cleaning 2 times a year. Some times it 's done just because there is a big motivational disconnect between end worker (installer or cleaner), and management. Many companies use seasonal, badly trained technicians to increase their profit, and those technicians might not be there when bad install become an issue. And in case of cleaners they do not have knowledge and expertise to recognize and fix bad installation that cause problems to the home owner. Add to this the fact that nobody guarantees you nothing, (well, it is, actually, not true. Most company offer warranty on material, but not on the work done. If your gutter become plugged and start to overflow, material is still good, but it becomes maintenance issue and does not fall under the warranty). This is the MAIN reason, why most gutters plug and overflow so fast after the cleaning.
Only after many years of cleaning and solving gutter issues for our customers we realize that 95% of the gutters installed in Vancouver installed for the LOOK of protection, but not for actual protection. They are there to ensure you that all the rain water will be handled properly and diverted away from the walls and foundation, when in fact they fail miserably.

Greg in Burnaby
Greg in Burnaby
1 review Burnaby, BC
10/10

Gutter cleaning

I have hired Iouri several times to clean my gutters, demoss the roof, and clean gutters. On each occasion he has been highly professional, efficient, and thorough. He really cares about what he does, and it shows. Previously, I had hired other companies who 1.) couldn't navigate the steep slope of my roof to get to the upper gutters; 2.) worked in teams of 2-3; 3.) spent less time on the job than Iouri; and 4.) charged more. Not only will I continue to hire Iouri, but I recommend that you do the same.

Approximate cost of services:
$160.00
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Company Response

Thank you Greg. I do appreciate your business, and I will see you next year. Merry Christmas!

Michelle in Burnaby
Michelle in Burnaby
1 review Port Moody, BC
10/10

Gutter Cleaning

It’s the third time that we have Louri cleaning the gutters around our house and each time it was highly satisfactory. Louri is very knowledgeable in what he’s doing and on top of that he is also very courteous and responsible whom you can rely on. We had a problem with one of our gutters and he fixed it without charging us. We also have a leaking problem from the roof and asked him to take a look at it. It turned out that it’s the roof vent pipe causing the problem due to strong wind and he just fixed it again without charges. We are grateful for his help and service and would highly recommend him.

Approximate cost of services:
$250.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Adequate Solutions

Gutter Cleaning is the most important part of the property maintenance program. And unfortunately, 95% of gutters installed around Vancouver designed very poorly, so gutter cleaning alone wouldn't help much. 95% of the gutters have smallest opening possible to transfer water down into down pipe and then to the ground, ...
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