I called Mike at Purisoft with questions about installing a new water softener and reverse osmosis system. He was very helpful and took the time to answer our questions diligently and informatively. On the day of install he was on time, informative, and amiable. He knew what he was doing, worked very hard to meet our needs. We are very pleased with our new products and I would highly recommend anyone looking for a quality, thorough and honest service to go with Purisoft.