I have used their aeration service for a few years, but have to reconsider future service if their customer service doesn't improve drastically. Two years in a row now, NO phone call as promised to let me know when they were coming. I have a dog and care for several children so I would have appreciated the heads up phone call they offered me when I booked in February. No phone call means I wasn't ready with the cash I wanted to pay with. Trying to get a call through to the toll free number on my invoice has been unsuccessful. My $80 became $84, but I am going to assume that GST in now on top instead of included to give these guys the benefit of the doubt.
- Approximate cost of services:
- $84.00
- Company Response
Hello, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!