Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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88%

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Reviews by rating (past 12 months)

Reviews for Watermart

Average customer rating:
9.9 10 (648 reviews)

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Martin from Old Toronto
Martin from Old Toronto
2 reviews Old Toronto, ON
10/10

Reverse osmosis system service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The appointment was very pleasant. Just remind us that approximately every 3rd year (visit) we have to replace an additional filter and the visit will cost more.

If everyone is like Scott, there is nothing you can do to improve. He was great. A good experience with a very good service technician.

Approximate cost of services:
$295.00
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Company Response

Hi Martin. I'm glad to hear that everything went well with your service. And yes, when we call to remind you we'll be sure to give you an itemized quote every time. I'll pass on your kudos to Scott. Thanks once again for your great feedback and your business. Dave.

Marjan from King City
Marjan from King City
2 reviews Nobleton, ON
10/10

Water softener and ultraviolet disinfection system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Linda was great and so patient in quoting the right options for our needs. We are so happy with ur service,thanks a lot.

The unit works perfect,ur service is professional.I will be ur customer always.

Approximate cost of services:
$2,000.00
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Shakira Colantonio from Bolton
Shakira Colantonio from Bolton
1 review Bolton, ON
10/10

Installation of drinking water system and water softener

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dave is very knowledgable and gave me the best advice when choosing the best system for my needs.
The price is better than any other similar system that I checked out.
I am very pleased with the installation. Ron was very helpful in explaining how the system works. He did a professional job.
It would have been awesome if the first bag of salt was also included but the system didn't need it until a few days later.

Approximate cost of services:
$1,800.00
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Company Response

Hi Shakira. Thanks so much for the great feedback. I'm very glad to hear that the installations went well and that you're a happy and satisfied customer. That said, typically we do include the first bag of salt - I guess we just ran short this time around. Please be sure to remind us when we're back next year and we'll be sure to bring some with us. Thanks once again, Shakira! Dave.

Karen from Markham
Karen from Markham
1 review Markham, ON
10/10

Drinking water system service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Setting up the appointment was quick, easy and we found a mutually convenient date. Ron was great! My children enjoyed how friendly he was! He was social and taught my children about what he was doing.

Approximate cost of services:
$350.00
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Company Response

Thanks for the kudos, Karen. Much appreciated (as is your business!). Please feel free to give me a call or send me a note any time if you have questions about your system. Sincerely. Dave.

Cedric
Cedric
4 reviews MISSISSAUGA, ON
10/10

Four Stage Water Filtration (Under Sink)

I spoke to Dave with regards to a water purification system. With so much false information and gimmicks out there it was a relief to an honest opinion. Dave broke down all the pros/cons with regards to various options and took the time to answer all of my questions. The office staff is also very kind and professional! Linda not only provided me with a quote, but also follow up quotes when I made changes to the order.

Ron came by at the agreed time and installed the system while giving us some options for hardware finish. He took the time to answer the questions we had and most of all left the work area CLEAN! We were also pleasantly surprised when we found Ron had installed the unit out of the way for us without hesitation.

I am overall pleased with the service received from Dave and his team. Great work guys, and see you in a year for the yearly maintenance!

Approximate cost of services:
$800.00
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Company Response

Hi Cedric. I'm glad we could make sense of all the options out there. I'm also glad to here that all of the staff involved served you well. It is interesting to me how often I hear that clients are glad the area was left clean. You'd think it was a given! Going forward, please give me or my staff a call any time if you have questions about your system or water quality issues generally. Thanks once again for your business! Dave.

Fred in Thornhill
Fred in Thornhill
8 reviews THORNHILL, ON
10/10

Complete filter system change out

After nursing along our filter system it was time to change it out. I now have an up to date system that will last for years to come. The service tech always comes on time and after leaving you would wonder if he was there as it the area is left clean. Any of the spills that may happen changing out the filters are quickly cleaned up and kept to a minimum with his bucket system to catch the water that will drip out. If you ask a question the answer is there without being talked down. I have dealt with Watermart for many years and hope to for many more.

Approximate cost of services:
$600.00
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Company Response

Hi Fred. As usual, it was great doing business with you. And as always, we're just up the street if you need us. Thanks again for your long-term business. Always a pleasure! Dave.

Callie Bena from Old Toronto
Callie Bena from Old Toronto
2 reviews Old Toronto, ON
10/10

Installation of office bottle-free water cooler

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dave was great and so patient in quoting the right options for our needs. The quality of service received from WaterMart is always first-rate! Dave, Linda, Ron and Scott are always so pleasant and helpful.

Approximate cost of services:
$3,100.00
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Company Response

Callie, thank you for sticking with us throughout the growth and moves of your company. You guys are great to deal with! I hope the new cooler is working well for you. Please let me know if you ever have questions. Sincerely. Dave.

Sam Nazari from Richmond Hill
Sam Nazari from Richmond Hill
8 reviews Richmond Hill, ON
10/10

Water Purification

The taste of our tap water was getting very weird. It also was starting to look a bit white rather than clear. I knew it was time to get a professional to look it over and these guys resolved the issue very properly.

Approximate cost of services:
$800.00
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Company Response

Hi Sam. Thanks for the great feedback. I'm very glad to hear that your system has worked out well for you and that you're happy. Please let me know any time if you have concerns or questions. Thanks once again. Dave.

Janey from Old Toronto
Janey from Old Toronto
1 review Old Toronto, ON
10/10

Four-Stage Water System

I was looking for a water purification system that would provide a higher quality product than the store-bought filter system that I had been using for years. I found Watermart through Homestars purely on the consistent ratings and recommendations it received over the years. At first, I was a little overwhelmed by the number of water systems I could choose from for my home. Dave, the president, was very patient and helpful and walked me through the various options I could consider for my family. He was extremely knowledgeable and gave me unbiased suggestions that would best serve my needs. I settled on a four-stage water system and I have been very happy with the water quality and taste. Ron, who did the installation was very professional and also knowledgeable. Linda, the office administrator, promptly followed up after the service call with a courtesy call to see if I had any questions with my water system. Overall, the customer service was stellar and I would highly recommend Watermart!

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Hi Janey. Many thanks for the great review (and for your business, of course!). I'm very glad that I could help you sort through the myriad of options and (often contradictory) advice that's out there. Please let me know any time if you come up with more questions. Sincerely, Dave.

Raj
Raj
29 reviews Toronto, ON
10/10

water filtration

The water in our 80 year old house tasted funny. Dave was very responsive and gave us a 10% discount on the installation since we found the company through Homestars. The system was installed a couple of days later. The installer arrived on time and was professional and polite. Our water tastes great now.

A great service and I expect this is the start of an ongoing relationship.

Approximate cost of services:
$850.00
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Company Response

Thanks for your business, Raj! (and for the great review). I'm very glad to hear that everything went smoothly with your installation and that you are happy with the results. Please get in touch with me directly any time if you have questions about your system. Thanks once again. Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991. Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, ...
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