Hardwood Giant

Floor Retailers
Vaughan ON L4L 1A5
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98%(47 reviews)
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66%

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Reviews for Hardwood Giant

Average customer rating:
6.6 10 (187 reviews)

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Dan in Waterdown
Dan in Waterdown
2 reviews Hamilton, ON
10/10

Hardwood floors

I went to a few stores and found hardwood giant to have the best prices, my sales person Anjum was very helpful and gave great customer service. I would recommend them if your looking to get flooring for your house.

Approximate cost of services:
$2,700.00
1 of 2 people found this review helpful.
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

Private User
Private User
Private User reviews Burlington, ON
10/10

Love my new floor

Our new hardwood looks beautiful! We are pleased with the quality and felt the pricing was competitive. The service was courteous and efficient. I would not hesitate to purchase from Hardwood Giant in Burlington.

Approximate cost of services:
$11,000.00
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

Stephanie in Burlington
Stephanie in Burlington
1 review Burlington, ON
8/10

project

Had sales rep Vahdet & he was very professional,man of his word.He said he would come to measure at a certain time & he was there!He did not pressure us with sale,knew his business!!

Approximate cost of services:
$700.00
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

unhappy in Toronto
unhappy in Toronto
2 reviews Toronto, ON
1/10

hardwood flooring

Cut wood inside the house caused thick dust all over the house, floor, walls, ceiling and windows. Refused to clean up for us. Not even an apology. Banged up one wall from moving boxes of hardwood. These are the people who do not take pride in what they do.

Approximate cost of services:
$8,726.36
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
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Nuray in Toronto
Nuray in Toronto
2 reviews Toronto, ON
10/10

Home Renovation: 5 Star Service

The great customer service and wide variety of hardwood was satisfying. The Scarborough location on Warden was a delight. I had a person named Vadet help me select and install my hardware flooring and I was more than pleased. I am going to be renovating my basement and Vadet is definitely the person im calling!

Approximate cost of services:
$6,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

Nuray in Toronto
Nuray in Toronto
2 reviews Toronto, ON
10/10

Home Renovation: 5 Star Service

The great customer service and wide variety of hardwood was satisfying. The Scarborough location on Warden was a delight. I had a person named Vahdet help me select and install my hardware flooring and I was more than pleased. I am going to be renovating my basement and Vahdet is definitely the person im calling!

Approximate cost of services:
$6,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

Private User
Private User
Private User reviews Toronto, ON
10/10

Fantastic Product & Customer Service

Great pricing for quality flooring. Anjum was very helpful and friendly. My floors look better than I could've imagined and it even came in under budget. I highly recommend Hardwood Giant!

Approximate cost of services:
$3,500.00
0 of 2 people found this review helpful.
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

B&B in Burlington
B&B in Burlington
1 review Burlington, ON
10/10

Condo renovation

We bought laminate flooring for our condo livingroom/diningroom. My mother bought the exact same laminate for her condo she liked ours so much. We are so happy with this product. Customer service from Jamal was excellent. Pricing was very good. We returned our extra material hassle free. Thanks for a great product at a great price. Very satisfied!

Approximate cost of services:
$3,000.00
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

Tinami in Mississauga
Tinami in Mississauga
1 review Markham, ON
0/10

They are Unethical

The sales reps are very nice and friendly to get you sealed on a deal. Before you signed the contract and paid the deposit, whatever you say will go. They try to attract you with sales and cheap prices. However once you fell into the trap and paid the deposit then you are screwed. When I paid for the deposit they started to change the estimated price and want me to pay more. They delay you and do not give you an direct answer. BAD COMPANY. Avoid at all costs.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Kami
Kami
2 reviews Whitby, ON
2/10

Flooring and Stairs

The only person in this company who did a great job is Shaik. He fixed everything that the sales rep screwed up. Shaik took personal ownership of my order that took over 2 months and completed it in less than 3 weeks. If you need to talk to some at this store talk to Shaik. He doesn't disappoint.

Approximate cost of services:
$17,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hardwood Giant

Started in 1952 from a small store in Mississauga with a mission to continuously serve the GTA with quality flooring products, great pricing and awesome customer service! Today, we serve approximately 40, 000 happy customers per year and this number is continually growing. Currently, we have six locations in the ...
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