5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

Sort by

Jasco
Jasco
1 review Toronto, ON
10/10

flood and water damge &repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We just want to extend our extreme gratitude for Five Star Flood comapny for accomodating and dealing with our flood problems in our house on such a short notice on late evening on the weekend. Your techinician were amazingly great. The services were beyond our expectation along with the fair price and quality. We also got the excellent package for cleaning,disinfecting and scotch garding our carpets after the flood as well. They look great. Thanks Jasco & Marlie

Approximate cost of services:
$2,780.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Thank you Mr. Jasco& Mrs. marlie for expressing your extreme gratitude toward our quality services. Your great dhsatisfaction of our services keeps our reputation as high as possible and place heavy responsibilty on our shoulder to meet our customers expectation. Your positive feeedbacks are greatly appreciated. Looking forward to be at your service again in future. Thanks

Shirin in Toronto
Shirin in Toronto
1 review TORONTO, ON
10/10

Persian Rugs and Carpet cleaning

Wow, congratulation on your 2011 AWARDS for your great services and reviews , I do not usually write review on any services I get, but I will be doing so to help others about their services as well.
For this year's(Persian New Yea, spring cleaning, I called Five Star Rug and Carpet cleaning based on their great reviews and customer satisfaction to come and clean few silk and fine Persian rugs and some carpets. I was very happy with the great and super services that I received . Thank you so much five star cleaning professional staff for doing such an amazing job ,very punctual and great price. Happy new year to my Persian Community as well. All the best.Shirin K.

Approximate cost of services:
$575.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

It was our pleasure to provide our best services to such a pleasant customer like you, indeed we were happy about the result of our quality services too. Thank you Mrs. Shirin for your very nice review. We are gladly looking forward to do your and your friends spring cleaning in years to come. Thanks ,Happy New Year again, All the best to you all in your Persian New Year.

Farsad Millani
Farsad Millani
1 review Scarborough, ON
10/10

spring cleaning, carpets, rugs, runners, pressure washing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Conguratulation on your 2011 Award winning, indeed you deserve it for your excellent services. Thank you so much Five Star Cleaning for doing a great through spring cleaning for us. Our Persian new year starts on first day of spring. Each year traditionally, we have to wash and clean the whole house. My wife used to do it herself manually and so on. This year I decided to treat her well to a proffesional cleaning by Five star Rug and Carpet cleaning that refered to us by a family friend. The did amazing job in not only on cleaning rugs, carpets, and runners,..... but also disinfecting and scotch garding them as well. So my wife do not have to worry about cleaning until next year. We would like to thank the very nice, proffesional and skilled staff of this company. I would gladly recommend them to my persian friends and community and also others to take advantage of their great services and very fair prices. All the best. Happy new year to our persian community.

Approximate cost of services:
$450.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Happy Persian new year to you and the Persian community. Thank you Farsad for your very nice words and great review with positive feed back. We are glad you start your new year with a very clean and fresh home. All the best in new year to you and your family. looking forward to offer our services in years to come.

Mike Sheppard from Toronto
Mike Sheppard from Toronto
1 review TORONTO, ON
10/10

Mould&Medew from wet basement due to leaking and Odor removal

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Wow, Conguratulation on your Award winning of 2011. That is amazing. Good luck in future and all the best.

It was a while that I was thinking to hire a company to take care of the leaking problem in our basement where it collected mold and smelled very bad. I found Five Star company through Homestars and called them up with no hesitansy with their great customer reviews and satisfaction. I am gld that I did. What an amazing company and great customer service with very efficient, proficient and polite staff. They took great care of the problem and all the mold and smell are gone.!! I really recommend their honesty, great services, fair prices for such an extensive job and very considerate people. Thank you Bob and the crew.

Approximate cost of services:
$3,500.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Mike for your great review and the trust in our company. We are so glad that we met your expectation. Enjoy your leak free basement. Looking forward to provide our other services to you in future.

shirely Grant from RichmondHill
shirely Grant from RichmondHill
1 review Richmond Hill, ON
10/10

flood and water damage restoration in our basement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thank you FIVE STAR FLOOD EMERGENCY and Restoration for providing us with the greatest services we could ask for. I do not have time to write a review for every single services that I get during the year at my home, but I thought this is worthwhile to thank Five star company for their excellent job and also let other people to know that we should leave the job to professional since we can not do everything by ourselves without knowledge and expertise. Our basement was flood where we have our office too. We called Five Star company through Home stars to come and take care of it. They have excellent customer service and very professional in their job. They also have very good communication skills and are very knowledgeable. They responded and came Very quickly, which I appreciated for my very busy life. Bob patiently have given Mr so much information on what to do and not to do while they were on their way to get to my place. They did the job in timely manner with minimal damage to my basement and they saved most of my office documents in the basements. They also disinfect and cleaned the basement afterwards and fix it beautifully. They told me how to prevent this kind of incidents for next time and things need to be taken care off to prevent future flood in my basement. We are very happy with their services and definitely recommend them to others in need of their services. Congratulation on your AWARD WINNING for 2011.

Approximate cost of services:
$4,500.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much Ms. Shierly for taking time to reflect and write a very nice review on our services. Your feedbacks and great reviews make our day and try to do our best to offer our best services possible. It was our pleasure to provide our services to you. We are looking forward to do more business with you in different areas as well. Thanks

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.