The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
Mississauga ON L5V 2B3
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The Home Improvement Group - THIG
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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.4 10 (381 reviews)

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Laura
Laura
4 reviews Toronto, ON
9/10

various handy stuff

Charlie and crew were accommodating and pleasant to have around. I had a bunch of odd jobs all over the house, from replacing patches of drywall to fixing loose steps, replacing exhaust fan, moving an electrical conduit, fixing a sink drain leak, re-attaching the door to the garage and finishing a wee section of the basement. all got taken care of in less than a day for less than quoted and I would definitely work with them again.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Anne in Toronto
Anne in Toronto
24 reviews Toronto, ON
10/10

Plumbing, kitchen counter top, backsplash, replacement faucet and sink

After having a hard time getting a handyman to follow through on their quote and actually start work, Charlie was a life saver. Immediately after giving us a quote he set up a schedule to begin work. (And he stuck to the schedule). Charlie was easy to reach and prompt to return our calls. All of the work done was meticulous, especially with the plumbing, and the job site was always left clean. Thanks Charlie! Looking forward to working with you again!

Anne

Approximate cost of services:
$2,000.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Gurpreet in Etobicoke
Gurpreet in Etobicoke
6 reviews Etobicoke, ON
9/10

Rennovation

Did an amazing job renovating our basement. Completed it within the time stated and gave us advice for further suggested alterations. Will recommend to family and friend for not only exceptional service but also low cost!

Approximate cost of services:
$0.00
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Company Response

Gurpreet ... I don't remember doing any work for you ?
Are you sure you have the right person ?

lesley in North york
lesley in North york
9 reviews North York, ON
10/10

Replacing toilet

Mr Rescue truly came to my rescue. My toilet had died a slow death and of course it then became a 911 as I needed it. Charlie was booked solid but took sympathy and squeezed me in the next day! It was my first time calling him and it certainly won't be my last.

Approximate cost of services:
$0.00
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Company Response

Lesley , I know what it feels like to not have a functioning toilet ... Not fun
I am grateful for your business and should you need anything , don't hesitate to call

Charlie

Kris in Mississauga
Kris in Mississauga
1 review MISSISSAUGA, ON
10/10

toilet intstallation, lighing installation, painting, dryer retrofit

When Charlie came by to give me an estimate on a number of other household projects, I was in the middle of calling a plumber to deal with a flooded bathroom floor and leaking downstairs ceiling. Charlie saved me a bundle by telling me to cancel the plumber and that he could take care of the problem. He has since performed a number of jobs around my house (including the installation of two very tricky lighting fixtures) at a very reasonable price and in a very timely manner and has always followed up to ensure I was happy with the finished product. Charlie is a pleasure to deal with and I would not hesitiate to recommend him to family, friends and neighbours, and I`m sure I will be calling on him again in future.

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Cheryl Semple in Toronto
Cheryl Semple in Toronto
1 review York, ON
10/10

Bathroom reno

Charlie recently did my bathroom reno and did a fantastic job. He was very accomodating and completed the job on time. I plan on using him again and will recommend him to friends.

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

RM
RM
3 reviews York, ON
10/10

Installation of OTR Microwave, washer and dryer and bedorrom fans

Charlie did a great job, was efficient, timely , accomodating and easy to work with. We were unable to have the washer and dryer delivered to us on time and he was kind enough to stop by the following weekend to finish the job.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Annette G.
Annette G.
4 reviews Toronto, ON
10/10

installing wrought iron garden gate and new hose reel

Charlie showed up on-time (in fact, I was late) and promptly set about doing a competent and efficient job of installing a decorative hose reel, which needed to be drilled into brick and a custom made wrought iron garden gate, both of which we had purchased a year ago. Charlie did a fabulous job on both tasks. We would not hesitate to use him again or refer him to friends and neighbors for those tasks you think you have the time or ability to do yourself, when in actual fact you can`t. Don`t do it, Just call Charlie.

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

andria - mississauga
andria - mississauga
9 reviews Mississauga, ON
10/10

Laminate Floor Fix

We called Charlie to help us fix our disastrous laminate flooring situation. The floor had been installed completely wrong and many of the boards were cut too short causing the boards to separate a good 3-4 inches in places. We could see our subflooring!!

Charlie gave us a very fair quote and was easy to get a hold of to set up a time for him to come in. He arrived with his partner right on time and set to work. He made sure the repair was done right, going even beyond and fixing some of the other smaller gaps for us without raising the price. He explained everything he did thoroughly and was very friendly and personable. He and his partner were also completely comfortable with my cats, which as a pet owner is always a concern when you have to call someone to fix something. He made sure to take great care in cleaning up any dust or marks that the repairs had caused on the floor. I think he may have even cleaned some scuff marks we caused rather than him.

Overall we highly recommend Charlie and should we need a handyman for another job you can be sure that we will be calling him! Thanks again Charlie!

Approximate cost of services:
$400.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Aamna in Brampton
Aamna in Brampton
4 reviews BRAMPTON, ON
10/10

Odd jobs

Charlie and his team did a great job around our house! Jobs included repair of door strikers, painting a room, repairing and painting ceilings, hanging decorative plaques, drywall repair, shelf hanging. They generously corrected mistakes made by my previous "painter", which I hadn't requested them to do. Although some initial rescheduling took place, he provided compensation for that and was punctual on the day we scheduled. I also appreciated that they cleaned up after themselves. Thanks for your all help!

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is a premier "One Stop Shop" for all of your home and office renovations needs, serving Toronto and the GTA. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and formally Mr. Rescue to service all your needs. From top to bottom, front door to back door, demo to completion, we do it all!

The company was built on the foundation of doing everything right in an industry with little to no focus on customer service, quality work at an affordable price and backed by our warranty.

We provide free detailed estimates within 3 days of our visit and access to our corporate discount of 30%-50% on your finished materials.

We offer daily specials for small painting jobs or handyman work, to large renovations and additions.

We don't believe in cutting corners. Efficiency and productivity drive us, but we'll never sacrifice quality or customer service for either one. In the end, it's our goal to be your contactor for life, not just one job.

We specialize but not limited to the following:

Kitchens
Bathrooms
Basements
Home additions
Painting
Staining and Refinishing
Flooring
Electrical, Plumbing and HVAC

Not convinced we have enough renovation reviews, please check out Perfect Painter & Affinity Renovations for more reviews.

Call or email us for all your renovation needs
sales@thig.pro
905 502 0204

CATEGORIES
General Contractors, Tile & Stone Contractors, Trim and Moldings, Paint & Wallpaper Contractors, Plastering, Plumbing, Renovation Advisors, Sunrooms, Solariums & Greenhouses, Surveyors, Kitchen Planning & Renovation, Design/Project Management, Design/Build, Condominium Renovations, Structural Engineering, Building Supplies and Hardware, Historical Restoration, Drywall Contractors, Architects, Kitchen & Bathroom - Cabinets & Design, Home Office Renovation, Home Additions, Handyman Services, Framing, Floor Laying & Refinishing, Excavation, Electricians, Drafting Service, Demolition, Carpenters, Builders, Bathroom Renovation, and Basement Renovation
PRODUCTS
Interior Painting ,Exterior Painting, Residential Painting and Commercial Painting, Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in providing you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basements ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thig.pro
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
20
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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