Toronto Van Lines

I knew that written estimates were key to a good move, so I got them. Unfortunately for me, I had NO idea that there was a website like this where you could read moving reviews. Boy I wish I did know!

Unfortunately, the estimate was completely inaccurate. Ana the Estimator provided a very low estimate. The actual was 50% higher. I called ANA, before hiring them, to ask why their estimate was lower than others I received, as I was concerned. Ana told me "I put my twenty plus years of experience up and I am completely confident in the estimate provided". Shameful.

They appear to have only one size of truck.

Ana made a LOT of promises. NONE came true. She became quickly unavailable. Made excuses that "she had no power to do anything", etc.

I sold many very large items prior to the move, including a double sofa bed in the basement, a very large bbq, a Double bed in the spare bedroom, My "universal gym", a Body Vibration Machine, 5 boxes of hard cover books, many smaller appliances, (ice cream maker, rotisserie electric oven, many others, etc.

When they arrived, I had about 5 boxes left to pack. When they were (finally) nearly done, I had to pack up the items in my freezer, since they wouldn't move it with anything in it.

Almost all of the expensive cherry and other wood furniture was scratched, chipped or damaged in some way. My $900 Paradigm speakers were both damaged and chipped.

My $250 plus DVD Shelf was torn apart because they claimed it wouldn't fit through the door, although they never tried. When they put it back together a week later, they walked all over the backing of it.

A hand painted porcelain chandelier, wiring damaged/broken. WIll need to be rewired. 2 pieces of chandelier were broken.

They also left items behind, and did not ask me to do a walk through. THey left an expenisve canister vaccum, at least one box of items, my desk, 2 curtains with rod, an artist hand painted mirror, etc. I am now missing several pieces of my Noritake china set. They left these items behind without my permission. I was very tired, which they knew. They did NOT ask me to do a walk through of the house. It had been many years since I had last moved an d it never occurred to me. That's why you hire movers, right?

All I wanted was the damage repaired by furniture and electrical fixture professionals, under their insurance policy, which they say that they have. I have been forced to sue them, since they refuse to repair any of the damages.

They continue to threaten to sue me.

They have made multiple false statements to the court.

I have a lot of high quality cherry and other furniture. Almost all has been damaged in some way.

They will threaten to sue you if you post a negative review.

They have threatened me multiple times.

The government needs to get involved immediately.