Toronto Van Lines

Toronto Van Lines is not at all customer focussed. Once the deposit is received they do not respond to customer calls. They arrived with inadequate supplies and then had to wrap furniture in plastic. This and other factors resulting in the actual time and cost being almost double the quote. As noted in other reviews, the driver then hold furniture in his van until the full amount is paid, including time for long lunch breaks and frequent rest breaks and the driver sitting in his truck for much of the time - it is almost like blackmail. This company adds significantly to the stress of a move. I would not recommend that anyone use them. Our experience was so similar to many of the other bad reviews!