Zilli Home Interiors

Amazing selection of beautiful and comfortable furniture. The service provided went beyond our expectations. Andreea and the team were attentive to our every need and made amazing recommendations on colours and fabrics for our new sectional. We highly recommend Zilli Home Interiors.

Love love love this place. Fantastic people there to assist you!
Angela was amazing in helping up decide. Zilli is one of my favourite places to shop for my house; from accent pieces to great quality and instyle furniture. Thanks Zilli Home !!!

Unique furniture and clean showroom. Excellent customer service Carla provided us with assistance and was able to accommodate our late delivery and worked closely to insure it arrived when needed.

We had an excellent experience at Zilli. Amy and Ailsa were very helpful and assisted us in finding a sectional for our living space. Amy went out of her way to ensure that we were satisfied with our purchase. We have previously owned Decor-Rest furniture and have been pleased with the quality and that it is manufactured in Canada. With our great experience at Zilli, we will definitely recommend it to others.

If you value quality products, modern variety and exceptional service, Zilli should be your go to furniture store. Lamya, is a attentive sales rep who provided us with options and inspiration, and helped us make decisions that actually fit our needs verses just making a sale.

We have just purchased a sofa from Zilli Home in Woodbridge, Ontario. The young lady who helped us was named Emily who was close by to answer questions but gave us the time and space to look around. There was no pressure to deal with. She sent us home with some fabric samples and then I emailed some photos of my living room so she could assist us to pick the right fabric. It ran very smoothly on our initial meeting and we were out the door, fabrics in hand. Yesterday, we went back there and ordered the sofa. Very lovely store.

Furnished our family room with Zilli home not only did we get beautiful pieces but great decorating advice from Carla!! Was a great experience and will definitely return to furnish the whole house.

Love shopping here, we are repeat customers and have never been disappointed. The furniture, staff, and prices can't be beat! Highly recommend shopping at Zilli when looking for furniture for your home!

It was a great experience. Salesrep. AG made it very simple and a pleasant one. She was very knowledgeable, patient and up-to-date with the trend. I enjoyed how she coordinated the colours. I really enjoyed. I will go back. Thank you AG.

Worst store & experience ever !

If there is less than 0 to rate this store , staff , their rate will be - 100
They know nothing about customer service at all ...
Amy Makintoush is super super rude & totally unprofessional ! The funny part They say she is the store manger ( what a joke !! )
We ordered some art work in Nov /2017 , they said upon order that they will take 8 weeks to arrive ...
I called the store at the end of the period , spoke with the lady ( Andrea ) who did our order , who is nice and polite , she said she is not sure about the art work , and she will call me back in few days .... I didn’t hear back , I called the store spoke with her again : she said they will arrive by the end of the week or early next week , and that I’ll hear back from them by then .. waited for more than 10 days , no call back !
I called the store last Tuesday , Andrea wasn’t there , they put me through to the manager (Amy ) , who was very rude to start with , she started to tell me : the art work will never arrive except after 12 weeks ! I told her I was told that it should be there last week !!!! She raised her voice immediately and said who told you this : I said Andrea , she said she doesn’t know any thing and she made a mistake about that !
The art work needs 12 weeks to arrive !!
I asked her politely : mistake ???!! How come if I already called the store 10 days ago and they confirmed that the art work is coming next week !!
She raised her voice more and said : Its what it’s , it’s a mistake and you have to understand that !!
I asked her not to raise her voice st me , and I said : mistake twice !!!
At the time of buying , and when I called back to check .... it doesn’t make sense to me ....
She continued been over rude , and said she will check with Andrea and get back to me in 2 days ... I told her I need to know as I might be unable to wait for that long ..
6 days passed and no call back , I called today , and Amy answered : who was extremely impolite and rude and I told her , I was expecting a call from you , she answered in a very baaad manner , saying we couldn’t do any thing for you , the art work needs 12 weeks , and that’s it ...
I advised her , but you were supposed to let me know about it either or !!! She said yaaaa , I know , but I’m busy and I don’t have time for you now ....
I advised her that her way of talking is been rude , and not acceptable ... she raised her voice atme more , and said if you don’t like it don’t come here .... I don’t want to sell you !!!
Now we paid for the art work on Nov ....
And you didn’t make your promises in time ,
And I have been chasing behind you to follow up , and there is not been even one courtesy call about that from the whole store ..
And at the end you are telling me , it’s s mistake ! And then we don’t want to sell you ....
I advise them to cancel all the order , as we don’t have to deal with extreme unprofessional attitude & rudeness .
This Amy lack the skills of a sales person , she is super impolite and rude & have no manners at all ...

This is suppose to be 5 stars store , what a shame this is how you treat your customers

Guess what , this is 2nd time we have issues with their customer services .... we bought furniture last year from this store for more than 60,000 $
And their post sale services are less than Zero for sure !

Less than 0 Zerooo
Last time at this store !
I don’t recommend at all ! Very unprofessional