I contacted DRR as well as a few other companies as I knew I needed to redo my attached garage roof (shingles rolling up and nails out everywhere). Out of the 4 companies I contacted, I got 1 other estimate from someone I didn't actually meet, and 2 no shows. Darcy and the guy he was training at the time were on time and definitely took their time to do a proper estimate and evaluation. Afterwards we sat down and I didn't feel pressured at all and recommended the cheapest of the three options they had based off the fact that the rest of the house was actually in great shape compared to the roof.
Called them back the next day to accept the quote, got the contract the next day after that. I believe Sarah called me and scheduled a time on a Thursday for the following Monday.
Monday came around and Antoine gave me a call saying that they were going to come back Tuesday as it was probably one of the colder days we had that week plus quite windy.
I was not around for the install as I was at work but I came home and everything was done. Didn't notice any debris on first look, maybe some asphalt pellets next to the bin, but nothing really bad like nails or shingles pieces.
Bin was picked up the next day at some point, not sure when as I was at work.
Overall I was pleased with their work and their price was better than the other company that gave me a quote. I'm generally a DIY and I first started out getting quotes to get an idea of what I'm saving by doing it myself. This was probably the best money I've spent on someone else doing the work instead of me.
Thanks DRR, I'll give you a ring in 5+ years to do the second floor roof for sure!