Done Right Roofing Ltd

Skylight Installation & Repair
AB T2Z 0N3
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Reviews for Done Right Roofing Ltd

Average customer rating:
9.6 10 (393 reviews)

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TSH from Calgary
TSH from Calgary
1 review Calgary, AB
10/10

Shingles/Eaves/Facia/Sofit

OUTSTANDING! We recently had our shingles and metalwork replaced and chose to go with Done Right Roofing.
The quality of work, service and professionalism was remarkable from the beginning with Alex who provided the quote, Antoine and his crew who replaced the shingles, Brian and Chris who replaced the metalwork (facia/sofit/eaves) and Sarah at the office who coordinated everything which made the process smooth from start to finish. The work was followed up and inspected by Darcy (General Manager). To receive this level of service and quality of work is very rare now a days, in our opinion, and every individual was an absolute pleasure to deal with. We were also impressed the payment was not requested until the work was completed and that we were satisfied. We would definitely recommend Done Right Roofing and wouldn't hesitate to use them again!

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much!! It was a absolute pleasure dealing with you and your family!! We really appreciate your thoughts!!

Valerie R from Calgary
Valerie R from Calgary
1 review Calgary, AB
10/10

Roofing

We were very pleased with the job Done Right Roofing did on replacing the shingles of our home and would not hesitate to recommend them to friends. We were very impressed with the roof consultant, Alex Primbs. He was not pushy, but very knowledgeable, forthcoming and helpful.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
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Company Response

Thanks so much Valarie!! Alex is valued member of our team!! It was a pleasure...

Nolan  from Calgary
Nolan from Calgary
1 review Calgary, AB
10/10

Residential Roof

DRR are total top shelf professionals. They've been in the business in the Calgary area for 10+ years, which says a lot in this trade. You really get what you pay for, backed by an awesome warranty. Fast, accurate, reliable, high quality, and extremely personable to boot. Name says it all, so just do it right the first time. Thanks Sarha, Jesse, and especially Antoine.

Nolan

Approximate cost of services:
$4,369.35
What could this company do to improve their services?
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Company Response

Nolan!! You're awesome... We enjoyed working with you so much!! Thank you so much for your great review!!!

Airdrie
Airdrie
3 reviews Airdrie, AB
4/10

Roof Replaced

I think for the extra I paid I don't think the job was any better then my neighbours who had theirs done for 1/3 less. They were quite messy and had to return to fix a sloppy silicone job. I would personally go with the less expensive guy as these guys prob all work the same anyways. His looks just as good if not better then mine. So make sure you shop around.
The guys were very nice and polite but pretty messy. They didn't bother to clean my top floor balcony which had tons of shingles and paper left on it. I cleaned that up myself after they left. I also cleaned both of my neighbours yards for them as they left without doing that either. I also ended up picking up at least 45 screws over the next week after they left. Thank God none ended up in my tires.
My advice would be to save your money and go with the cheaper guy. They just don't go above and beyond to warrant the extra money they charge.

Approximate cost of services:
$10,500.00
What could this company do to improve their services?
Have more competitive pricing. But most people using them with insurance usually don't care.
Any advice to offer fellow homeowners facing a similar project?
Shop around. Just because your insurance pays for it, it doesn't mean the more expensive guy is the better choice.
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Company Response

We are really sorry that you feel this way about your experience. We are always wishing the best for our clients and feel that we go above and beyond. Sometimes mistakes happen, however, we are always ready and willing to work with the homeowner to rectify the situation. If we had known that there was a mess left behind we certainly would have sent our crew back immediately attend to that. We feel that it is unfortunate that you don't see the same value that our other clients see. We do offer protections that most other roofing companies do not, along with a 15-year warranty. Some of the measures such as upgraded underlayment, flashing and replacing the cap and collar of b-vents are expensive, but will protect your roof better in the long run. We truly do feel that you get what you pay for in roofing. Once again, we do apologize that you are not feeling 100% satisfied. I hope that if anything else comes up, which we do not expect to happen, that you will let us know as we are always ready to assist.

Kyle from Calgary
Kyle from Calgary
5 reviews Calgary, AB
10/10

New Rook on Garage/Part of the houseq

I would recommend Done Right, there were a few issues at first, however they made sure to get them fixed to my satisfaction. They were prompt to return phone calls and were good at communicating.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Kyle for your honest review. Sometimes issues occur but we are always wanting the best for our clients and wanting to resolve the issues as soon as we can.

Scotty from Calgary
Scotty from Calgary
1 review Calgary, AB
10/10

Roofing

We had to reroof and were referred to Done Right Roofing by a friend of ours. Antoine and his crew did a very professional, excellent job on our roof. they answered all our questions and involved us by giving us option as to where roof vents could be placed and then giving us the choice as to where they go. They arrived when they said they would, and took the proper time to do the job correctly with a high level of workmanship.

Approximate cost of services:
$1.00
What could this company do to improve their services?
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Company Response

Thanks so much Scott!! You were a great client... We enjoyed working with you and giving you the best roof on the block :)

Rob Milman from Calgary
Rob Milman from Calgary
4 reviews Calgary, AB
10/10

Roof replacement

Contacted Done Right Roofing via HomeStars. Out of 4 roofing contractors their price and estimate made the most sense to us. That and their fantastic website. The job took a little longer than they planned, due to our challenging roof lines and turret. The finished product and cleanup was great. Good job folks.

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks so Rob!! It was a pleasure working with you.

Danny from Calgary
Danny from Calgary
1 review Calgary, AB
10/10

Roof Replacement

I contacted DRR as well as a few other companies as I knew I needed to redo my attached garage roof (shingles rolling up and nails out everywhere). Out of the 4 companies I contacted, I got 1 other estimate from someone I didn't actually meet, and 2 no shows. Darcy and the guy he was training at the time were on time and definitely took their time to do a proper estimate and evaluation. Afterwards we sat down and I didn't feel pressured at all and recommended the cheapest of the three options they had based off the fact that the rest of the house was actually in great shape compared to the roof.

Called them back the next day to accept the quote, got the contract the next day after that. I believe Sarah called me and scheduled a time on a Thursday for the following Monday.

Monday came around and Antoine gave me a call saying that they were going to come back Tuesday as it was probably one of the colder days we had that week plus quite windy.

I was not around for the install as I was at work but I came home and everything was done. Didn't notice any debris on first look, maybe some asphalt pellets next to the bin, but nothing really bad like nails or shingles pieces.

Bin was picked up the next day at some point, not sure when as I was at work.

Overall I was pleased with their work and their price was better than the other company that gave me a quote. I'm generally a DIY and I first started out getting quotes to get an idea of what I'm saving by doing it myself. This was probably the best money I've spent on someone else doing the work instead of me.

Thanks DRR, I'll give you a ring in 5+ years to do the second floor roof for sure!

Approximate cost of services:
$2,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks so much Danny!! What a great review!!! We really appreciated your business!! Were looking forward to doing your whole house in the future!!

Shawn from Calgary
Shawn from Calgary
1 review Calgary, AB
9/10

Roof Replacement

Mike and his crew were extremely friendly and professional to deal with! They did an amazing job for my clients and exceeded my expectations! Thanks again for your great work and hope to see you guys on the next job!
Rhymack Homes Ltd.

Approximate cost of services:
$40,000.00
What could this company do to improve their services?
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Company Response

Thank You Shawn for the great review! We are so glad we could help you with your clients upgrades!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Done Right Roofing Ltd

As a homeowner who needs a new roof, you’re looking for a roofing company that will give you a great experience. You know: an honest, accurate quote so you know exactly what to expect, answers to your questions, and a quality installation with an industry- leading warranty.

WELCOME TO DONE RIGHT ROOFING!
We specialize in serving homeowners needing residential asphalt or rubber reroofing. But our real business is making your life easier by solving your problems with the same passion and caring attitude with which we’d serve our best friends. At every stage of your job, from first contact to final cleanup, our goal is to please you.

Your Done Right Roofing experience includes:
• Trained, skilled company employees installing your roof (we never use roofing subcontractors)
• Replacing all roof flashing to avoid future leaks
• A comprehensive quote with specifications and prices for all components of your roof system: roof deck, ventilation, eave protection, flashing, underlayment, and shingles
• Final inspection of your completed roof by a senior roofing technician
• A 15-year workmanship warranty, fully transferable, and a $1,000 quality assurance rebate.

OUR ETHICAL REVIEW POLICY
Online reviews are becoming a major decision-making factor for homeowners choosing a contractor. Unfortunately, there are many instances of companies misleading consumers by scripting and paying for ratings and reviews. Some review sites may not have policies and procedures in place to prevent this.

Make sure the contractor you choose has an ethical policy regarding gathering and posting online reviews. Misleading consumers is not OK. It's unethical and it's illegal.

Our review policy is as follows:
1. DRR does not post reviews on behalf of customers. All our reviews are authentic, written by customers, in their own words.
2. DRR does not script reviews or suggest what our customers should say in reviews, either directly or indirectly.
3. DRR does not offer financial compensation for reviews or ratings, such as taking the GST off the price, or do anything that could be considered a financial incentive to get a rating or a review.
4. As a token of appreciation, DRR may give a modest gift card to customers who have already posted a review in their own words, with their own rating, of their own volition.

CATEGORIES
Skylight Installation & Repair and Roofing
SERVICES
Residential Roofing - Asphalt Shingles Residential Roofing - Rubber Roofing Eavestroughs, Soffit & Fascia Siding Cladding
BRANDS
Malarkey Owens Corning BP
SPECIALITIES
Unlike other Calgary roofing companies, our specialty is working directly with homeowners, not with insurance companies or builders. In addition, we focus on installing asphalt or rubber shingles for residential products. It's all we do!
WEBSITE
https://www.calgaryroofingdoneright.com
YEAR ESTABLISHED
2003
PAYMENT METHOD
Cheque, Cash, MasterCard, Visa, E-Transfer
LICENSES
City of Calgary, Alberta Prepaid Contractor
MEMBERSHIPS
BBB,Canadian Home Builders Association, Alberta Allied Roofing Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Workmanship Warranty, fully transferable
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.