Smith Excavating Grading & Septic Services Systems

This company went above and beyond what was required. The owner searched for a 2nd lid on my tank with a shovel and poker to solve the problem and determine that I did not have a second lid on the tank. Even managed to look under my deck. Had had another septic company in prior who would not look for the lid.

Smith Excavating, Grading & Septic Services has been a longstanding company servicing all aspects of septic systems (design, repair, pumping, installation) in King Township, Caledon and New Tecumseth for almost 40 years. I have lived in Nobleton for 28 years and have always used them to regularly pump my septic tank in Nobleton. The pump truck always arrives on time and is always clean, the technicians always leave the work area tidy. Mike Smith and his crew are all very knowledgeable, polite and have a superior work ethic. I, and all of my friends and neighbours in the Nobleton area know that you simply will not get better service or expertise with any other septic company. Mike Smith goes out of his way to ensure that he helps everyone and it may take a while but all emergencies are prioritzed. I think that the fact that he is consistently swamped with work and calls speaks volumes as to his company's demand. Simply put - they do excellent work at fair prices and their expertise and service are the best around.

We called Smith Excavating when we were having septic water leaking into the house and water running from the leaching bed into our tank (going the wrong way).

At first they seemed great and very helpful. But soon disappeared. We had to keep calling to set things up. We were having the basement waterproofed from the outside and when they dug down I could see the pipe between the house and the tank was cracked.

Smith's replaced the pipe and ran a camera into the tile bed to see if there were any blockages. No blockage was found and then Smith disappeared. They were suppose to come out to do a exploratory dig, but after 3 months of waiting we ended up going with another company.

4 months after the work was done we got an invoice for $1100. We were a little taken aback as Mike had made it seem that replacing the pipe would be $50 for the pipe and an hr or two of labour. I dug the pipe out and repacked the soil myself.

When we questioned the bill it took another 3 months before we received a letter stating that since they had already paid 3rd party vendors that performed the work and were out of pocket, they would not be able to reduce the price.

BEWARE!! Make sure you get a quote in writing