Pacific Home Comfort Experts

Thanks to Pacific Home Comfort Experts, I have a perfectly sized, brand new furnace, just in time for the onset of winter.

The installation crew arrived right on schedule, They took the necessary steps to protect my carpet and hardwood stairs leading to the basement before removing the old furnace and moving the new one downstairs.

The installation went without a hitch. The crew boss explained what was done and provided guidance on filters and maintenance in general. My furnace room was left in good condition.

So far, the new furnace is working well.

This is the third time that I have contracted the services of Pacific Home Comfort for my HVAC needs. The staff, including the front office and installation team were polite and professional as they have always been in the past. Each time that I have dealt with them, everything that was promised was delivered exactly as discussed. I am a very satisfied customer.

Thanks Baldwin, Ron and Delmyra for a job well done.

very very happy on time great guys great work very pleased and a great price

Very courteous and prompt. Clean workmanship and checked installation of gas lines properly. Very helpful and patiently answering all questions. Would recommend highly.
Thanks Baldwin and associate
Steve and Bessie

The phone support and turn-around time was terrific. Pacific Home Comfort secured inventory for an air conditioner during a busy heat-wave, and installed within my timelines. The installation went smoothly. Very courteous and informative. They left no mess, taught me new tips about my existing heating / cooling system, and, as a bonus, replaced a broken thermometre. Thank you, from a happy customer.

I wanted to replace my furnace + air conditioner for awhile. The unit is mounted (11ft ceilings) and in an enclosure, so I knew it would be a tough job. Baldwin came to take a look, and I got a quote the same night. Everything was done quickly and professionally, with Baldwin and Delmyra politely answering any questions I had. Fantastic job

Baldwin assessed the issue with the air conditioner and explained that it needed a new motor. He went out of his way to check that the motor had originally been registered and was under warranty. When Baldwin installed the new motor, he found other electrical issues that had to be fixed. He showed professionalism and extreme care and fixed the electrical issues. I am so impressed with Pacific Home Comfort and would highly recommend this company. Baldwin is so reliable, trustworthy and truly cares about his customers! Thank you Baldwin, Delmyra and Pacific Home Comfort!! Marilyn Knutson

After being quoted $4700.00 to fix pool heater by another company, they fixed my pool heater for $282.00. Excellent service, timely and competent and now I can swim in a warm pool. Thank you.

I recently needed to purchase a new air conditioner unit for my parents after their last one died. I was referred to Pacific Home Comfort through my fiancé and it was honestly the easiest and satisfying customer experience. They came to survey my parents existing AC unit to provide an assessment and provided our options on what it would take to fix the old unit or install a new unit. They emailed me a detailed document with all the product options and price points for renting , financing or to own. Once I made my decision they came back 2 days later and did a great job installing the AC unit and tested it before they left. It was a seamless experience from
the the front-office customer service to the service experts who showed up to install. I highly recommend Pacific Home Comfort to anyone looking for quality service and home comfort products!

Needed my AC replaced in 35 degree weather (urgency was key as I have a newborn) I couldn't be happier with the team at Pacific Home comfort. Delmyra understood the urgency and was a pleasure to deal with. Baldwin and team was professional and treated my home with care and even made recommendations for future equipment. Look forward to dealing with again in the near future!

Our AC system stopped working on Friday,June 26th and needed a replacement. I reached out to Pacific Home Comfort Experts and in a few minutes, they responded right away and gave us clear and good options on which unit would best fit our home. They scheduled the service supposedly in a week’s time ( July 6th) . On Saturday, June 27th, we were informed that they can come in 2 days to replace the AC unit much earlier than we expected. The entire team arrived on time and the unit was replaced in a timely and organized manner. This is the second time we worked with them. The first time was when the furnace was replaced 5 years ago. We are very happy once again with the professional service of the entire Pacific Home Comfort Experts team and will strongly recommend them to family and friends.