The builder of my now 5 year old home purchased all doors and windows from Centra. The Service Manager at Centra told me that I have a lifetime warranty of the products.
I have been having issues with their doors from day one. Recently, I emailed 3 times to have warranty work done, no response, I called the Service Manager twice and Lead Customer Care Person, still no response from the company or management. The locking mechanism on 2 doors have failed, basically they arent locking properly. This poses a security and safety issue. This is troubling when a door company doesnt respond to these types of issues. The warranty claim is false. Not good for the companys reputation.